Vietnam: hotel con servizio colazione nella provincia di Provincia di Thanh Hoa

When I got at the reception at 10.30pm they told me they didn't have my booking while i was showing them the confirmation i received. the staff was not nice at all and i had to wait, no empathy at all for me. in the end they got me a room but not the one i had booked. the next morning everything seems to be fine to them, but no apologies on their side for keeping me waiting and stressing out for having no room. A shame for this type of hotel. Other than that the rest was fine.

I had one of the most memorable stays at “Halora Puluong Retreat”, and the experience exceeded my expectations in so many ways. The bungalows are beautifully designed, exceptionally clean, and perfectly situated among the breathtaking rice terraces. The panoramic views are simply unforgettable, and waking up each morning surrounded by such peaceful and beautiful scenery was truly special. What made our stay even more enjoyable was the wonderful team. Everyone was friendly, welcoming, attentive, and always greeted us with genuine smiles. I would especially like to express my sincere appreciation to “Chiên”, who truly went above and beyond throughout our stay. She was incredibly kind, cheerful, professional, and dedicated to helping us with everything we needed. Her warm personality and outstanding hospitality made a real difference and left us with beautiful memories of our time here. I would also like to give a very special thank you to “Jenny”, whose energy, enthusiasm, and beautiful smile brought so much warmth to the retreat. She was always active, helpful, and full of positive energy. Her presence was truly memorable, and she seemed to be the spirit of the retreat. We sincerely appreciate everything she did for us during our stay. Her kindness and dedication made our experience even more special. A special thank you as well to the restaurant team for their excellent service. They were attentive, polite, and consistently made us feel welcome, creating a lovely dining experience throughout our stay. I only have one small suggestion that could make this already wonderful experience even better. We noticed that some male staff members occasionally smoked in the seating area near the reception. Perhaps creating a designated smoking area outside, away from the main guest areas, would be a more professional solution and would help maintain the fresh, peaceful atmosphere that makes this retreat so special. This is only a small suggestion, as overall we were extremely happy with our stay. Thank you to the entire team for everything and for creating such a beautiful and memorable experience. If you are looking for a peaceful, elegant retreat surrounded by nature and away from the hustle and bustle of Hanoi, “Halora Puluong Retreat” is an excellent choice. We spent two unforgettable days here and would genuinely be happy to return again. Highly recommended! ❤️

Bellissima struttura immersa nel verde con bungalow che affacciano direttamente sulle risaie terrazzate. Camere spaziose e pulite. Personale gentilissimo, nonostante un disguido relativo alla prenotazione di un taxi da parte nostra, sono stati molto disponibili e gentili nell' aiutarci a trovare una soluzione. Ottima la cena nel ristorante. Bellissimo anche il paese immerso nella natura.

Location was a little out of the main town (20 mins by taxi) but closer to the smaller town (10 mins by taxi) with assortment of shops shops & restaurants. Resort was. very quiet and away from the night life in town. We enjoyed the spacious room with a sea view balcony and the room was clean and air conditioned. Showers, beds were very comfortable. The resort has two main zones and a golf buggy to take you to either side (or a short walk) when required. The beach side resort has an enormous salt water pool complex suitable for kids and adults. Leading on from this pool you can step onto the beach which was quit shallow for quite a way out making for easy splashing in the surf. The other accommodation side has an indoor and outdoor pool and well equiped gym. We arrived in the off season so only one restaurant was open most of our stay - the food was of a high standard with great breakfast. Unfortunately the only bar open during our stay was the cigar bar with frequent smokers making it impossible to enjoy a quiet cocktail most of the time. Overall the stay was very nice and the staff are exceedingly friendly & helpful which made our stay all the better

This was one of the most bizarre and dystopian stays of my entire trip. Checkin and checkout were unnecessarily lengthy and frustrating experiences. Two of the restaurants were closed, spa was closed, bar was closed, and the one restaurant that was open didn't do cocktails just watermelon juice or beer. We had the private villa and pool. Room was great, spacious and comfy bed. Although much of bedroom was taken up by desk for TV which could've been wallmounted. Lovely balcony, a shame there was no seats to sit out on it. Pool was really gross and dirty when we arrived. Pool cleaner came and made it much better but still the corners of Pool floor were grimey. No furniture on pool deck either. Much of rooftop taken up by flowerbed full of dead plants. Outdoor shower was cool and beautiful lake view. Ordered ice and it took an hour and a half to get to our room even though I never saw any other guests. All the staff were pleasant and happy. Some good things, but for the price we payed it was not worth it when we compare it to other stays we've had in Vietnam.

L'hotel era a posto per un breve soggiorno e aveva la maggior parte delle strutture di base. Non forniscono acqua potabile che sarebbe stato molto apprezzato. L'unica cosa che deve essere migliorata è il letto, è stato molto duro e estremamente incomodo. Altrimenti il posto è decente, non c'è molto da lamentarsi, si ottiene il valore del vostro denaro.

I stayed at this homestay for 10 days and had a wonderful time. I loved the peace and quiet, the sounds of nature, the view, and the incredibly kind, fun, and helpful family. The homestay is located away from the tourist hub, which was a huge plus for me. I found the surroundings beautiful, with the absolute highlight being the waterfall just 100 meters away—I went into the water there every afternoon. Magical. I rented a good scooter from the family and used it to explore the area. I encountered so much friendliness along the way, including in the nearest village, Doan (4 km away). It is definitely a place I would return to. Thank you, family, for all the lovely moments.

L'hotel è un'albergo molto bello, ma non è vicino alle belle viste, alle attrazioni o ai ristoranti, quindi si basa sul trasporto che l'hotel può chiarire. Non hanno annunciato alcuna attività e, poiché il loro inglese non era grande, è un tipo di sinistra con l'organizzazione di se stessi. È stato anche difficile contattarli bc che non sono veloce in risposta alle email, non c'è alcun numero WhatsApp sul loro sito web, e non potevo chiamare con il mio pacchetto di dati telefonici. Così, mentre l'alloggio è grande e Pu Luong è incredibilmente bella, il personale dell'hotel potrebbe essere più prossimo con il servizio clienti.

Infrastrutture: completa Salute: pulito Ambiente: bellissimo Servizio: entusiasmo

L'hotel è vicino al luogo più caldo di pulizia. Cinque minuti di viaggio fuori dall'hotel sono il mercato notturno. E'piu' conveniente che in vincoma. Anche se c'è bisogno di una strada vicino al mercato notturno, non sarà molto timido la notte.