Indonesia: hotel con servizio colazione nella provincia di Sumatra Settentrionale

Buono: personale poliziotto, camere pulite e spaziose Può essere migliorato: il buffet del colazione era freddo invece di caldo o caldo, sp le zuppe (sappy e dolce), senza somma di dim e noodles di zuppa (come Soto mee, bakso mee, ecc).

Hands down the best hotel in Medan! Breakfast is incredible with the best iced coffee I have ever had. Service is so excellent with at least 3-4 of the staff coming to my table to bring me made to order eggs, made to order French toast, coffees, etc. Brian was great!

I used to stay in this hotel chain but eslewhere in Indonesia. The room decor is the same since many years back, already dated. In terms of room amenity supply it doesn’t fit for 5-star rating anymore. One thing I really like is the staff attentiveness and enthusiasm. Breafast is sumptuous.

Non c'è nessun minimo... nessuna piscina... l'edificio ha solo un ascensore... il livello è sceso drasticamente... Poi la casa che si occupa di cercare di entrare nella nostra stanza, anche se gli abbiamo detto quando la camera ha bisogno di custodia li aggiorna. Abbiamo sentito un'inquietudine fuori e abbiamo informato il dipartimento di fronte... dopo mezz'ora nessuno è ancora venuto a guardarla... cosa è successo c'è un assassino là fuori? Rimanete a vostro rischio...

The Hotel itself was lovely and a spacious room. However they post all over the hotel about the massages they offer and how professional they are. The service was horrible! It’s an in-room massage, and a bit expensive for Indonesia prices. They masseuses were texting the whole time, one hand massages while the phone is between your legs with them texting, or one handed back massage. When you looked at them, they tried to hide the phone. I’m very sensitive and I had to ask the lady 6 times to go softer, because every time she finished her texting she would go back to the original pressure which really hurt me. After our body scrub, they left the room a mess and we had to clean up. We asked for more towels to clean and we had to wait 40min, until I went down to reception again to re-ask. We complained to the hotel but all they could say was ‘we will talk to them’. I’m sorry but it doesn’t help how we feel and it ruined our night.

The newest hotel in Medan city. Beautiful facade and lobby with a small gym and swimming pool on level 2. We had a peaceful night sleep on level 6. Didn’t hear any loud music from the 16th floor of bar/disco. The only sound we heard is the occasional train that passes on the tracks which was nice to watch. Welcome drink was appreciated on arrival. The breakfast buffet spread was lovely and extensive. It’s really walking distance to Delipark Mall. Will be back again. Our Deluxe King room was alright but we found it weird when there is a notice to inform us not to flush toilet paper in the WC so had to use the bidet.

I servizi sono molto buoni. Il personale è molto utile e gentile. Il ristorante è molto pulito con vari cibi e frutta. Le camere sono pulite e tedesche con buon condotto d'aria in camera. La lavastoviglie sono pulite con bastone con acqua calda e fredda per la doccia..

We do staycation here for celebrating Our WEDDING ANNIVERSARY.. Check in and check out ontime. Facilities are Good. Breakfast food really great and yummy. The personil are also nice services. Thanks a lot. Just a litte noted for miss welcoming cake. Nope.

We had a pleasant stay overall. The room was very clean, though a bit small for the price. The staff were friendly and helpful. Breakfast had a good variety, and the rooftop café was a nice place to relax, although the food and drinks were a bit overpriced. The resort layout feels a bit compact since it’s built on terraced land. One thing we missed was the cozy, local village vibe that Tuk Tuk is known for—the atmosphere here felt a bit more generic. Still, considering the limited similar-level options in Tuk Tuk, this resort is a decent choice and I’d consider staying here again.

Pleasant Stay with Great Location, But Room Needs Some Improvements The hotel is in a strategic location — very easy to access shopping malls and local attractions such as Jalan Semarang (great street food!), the train station to Kualanamu Airport. The lobby is cozy, and the front desk staff are welcoming and fluent in English, which made the check-in process smooth and comfortable. Breakfast was enjoyable, with a variety of local dishes such as lontong sayur, porridge, local snacks, toast, and a limited salad bar. There’s also a coffee machine available. I really appreciated the beautiful hotel corridors — has different wallpaper colors and soft carpets, which create a pleasant and inviting atmosphere. However, the room itself could use some upgrades. The furniture, especially the wardrobe, felt damp and outdated. The mattress was saggy and uncomfortable, and the standing shower flooded easily during use. It would also be helpful to have a proper dressing table or at least a magnifying mirror in the bathroom. The lighting in the room was too dim for makeup or grooming. Overall, it’s a convenient and welcoming place to stay, but a few updates in the rooms would greatly enhance the experience.