Indonesia: hotel con servizio colazione nella provincia di Sumatra Settentrionale

We had a very nice stay at Hotel Aryaduta. Location is very good, close to the main square and the train station, nice staff, amazing views from the room and good breakfast.

We stayed at JW Marriott Medan for several days to allow our elderly grandmother to rest and recover following her leg surgery. While the purpose of our visit wasn’t leisure in the usual sense, the experience highlighted what truly defines a great hotel: not just its facilities, but the service culture behind it. From the outset, our stay involved a number of special arrangements, from shifting booking dates, providing in-room breakfast service as our grandmother couldn’t access the restaurant, and attending to several ad-hoc requests. Across every touchpoint - reservations, front desk, concierge, lobby ambassadors, housekeeping, and the restaurant team , the response was consistently attentive, flexible, and genuinely warm. What impressed us most was not a single interaction, but the consistency across departments. It reflects a deeply embedded service culture and strong leadership, where standards of care are clearly communicated and upheld by the entire team. This is what transforms a hotel from simply offering well-maintained rooms and branded facilities into delivering a personalised guest experience marked by grace, efficiency, and empathy. Simply the best hotel in Medan! My family and I are sincerely grateful to the entire JW Marriott Medan team for turning what could have been a difficult trip into one defined by comfort and care.

Had a very pleasant stay as the room was large, spacious, internet was easy and good, bathroom clean (except that the toilet bowl was located too close to the shower creating an unbalanced seating posture), staff very friendly and polite and rooms were cleaned promptly. However do take note that bathrobes are only available to those occupying suites, with no exceptions.  Breakfast spread was acceptable and what Adimulia did well was to top up and replenish food even nearing to the end of the breakfast service.  Overall, recommended for a pleasant experience. 

The Staff is amazing and very helpful. Stored my luggage there while I went for a jungle trek. The hotel is centrally located and it is quiet by night. The breakfast is amazing. The hotel room is big and clean. Even though I liked everything at the hotel the only room which disappointed me was the gym. The gym is very small and the equipment is not working properly. I would book my stay with the hotel again. 

È un posto decente con letti confortevoli e aria condizionata raffreddata. Ma il problema è che il fiamma non è stato correttamente montato e sta tremando come una macchina per il succo di canna. Solo che non c'è problema con la stanza. C'è una bevanda benvenuta, per dire che dovresti andare in un salotto al secondo piano. Quando ci arrivate, vi presentano un menu e vi chiedono di scegliere una bevanda, solo dopo aver ordinato la bevanda fuori dal menu, essi portano effettivamente la bevanda benvenuta, dicendovi che la bevanda che avete ordinato è anche sulla sua strada. Credo sinceramente che sia un gimmick o un inganno. Molto deluso.

We had a pleasant stay overall. The room was very clean, though a bit small for the price. The staff were friendly and helpful. Breakfast had a good variety, and the rooftop café was a nice place to relax, although the food and drinks were a bit overpriced. The resort layout feels a bit compact since it’s built on terraced land. One thing we missed was the cozy, local village vibe that Tuk Tuk is known for—the atmosphere here felt a bit more generic. Still, considering the limited similar-level options in Tuk Tuk, this resort is a decent choice and I’d consider staying here again.

Comfortable Stay. Near everything, shopping mall, groceries, restaurant, temple. The staff is polite and kind. If you bring your own car, the staff will help you also so dont worry. Breakfast also good not perfect but good :D

La camera è spaziosa e pulita. Piscina piccola e morbida. Il colazione ha bisogno di molta miglioramento: le bevande sono troppo dolci, l'area da mangiare è troppo piccola e la media del gusto del cibo al meglio. La posizione è prima: 2 grande supermercato, starbucks, e facile da andare ovunque.

Ho avuto una esperienza amarevole di soggiornare in questo appartamento. Per le cose buone: l'appartamento è strategicamente situato vicino al centro della città, la camera è spaziosa con tutte le attrezzature di base. Tuttavia, ci sono 2 cose sgradevoli. Prima di tutto, non c'è unità non fumatori, eccetto per i tipi di camera di alta definizione. Ho entrato in un'unità con l'odore di fumo residuo, probabilmente da un ospite precedente. La mia camera era di fronte a una giornata stradale, e ogni rumore rumore dalle auto/biciclette modificate penetrava la stanza come se non ci fosse una finestra da iniziare. Non c'era un'orecchia che l'appartamento poteva fornire, anche se non era il primo feedback che hanno ricevuto da ospiti precedenti, e non potevo dormire tutta la notte. Ho prenotato 4 notti e immediatamente lasciato dopo la prima notte. Il servizio era piuttosto decente, ma il servizio clienti cercava di usare un purificatore d’aria per assorbire l’odore del fumo e cercava di trasferirmi in altre stanze senza alcun vantaggio a causa di un simile problema di rumore.