Regno Unito: hotel con servizio colazione nella provincia di Dorset

La posizione è ottima, a soli dieci minuti a piedi dalla spiaggia, oppure a cinque minuti a piedi dalla fermata dell'autobus per Boscombe o Bournemouth (che in dieci minuti passa solo ogni mezz'ora, sembra essere sempre in ritardo e smette di circolare verso le 18:30, quindi è meglio pianificare con attenzione, oppure optare per un comodo taxi - solo 6 sterline per Boscombe). L'hotel è pulito e ordinato, ma il personale della reception che ho incontrato era scontroso e poco disponibile, i letti erano pessimi (si sentivano tutte le molle, ho dovuto imbottirli con due coperte per riuscire a dormire, per fortuna faceva molto caldo quindi non ne abbiamo avuto bisogno) e purtroppo la nostra finestra era rotta, quindi non potevo isolarmi dal rumore delle persone che entravano e uscivano dall'hotel proprio sotto la finestra. Tuttavia, l'uomo che è stato mandato a riparare la finestra è stato estremamente gentile e disponibile, e ha rispettato la mia richiesta di parlare a bassa voce e in silenzio per non disturbare mio figlio autistico che stava cercando di addormentarsi. E alla fine ha riparato la finestra. Per fortuna ci fermavamo solo una notte, quindi, nonostante il letto scomodo, ci tornerei volentieri per un altro breve soggiorno a basso costo.

I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made.

Il posto poteva essere fatto con un colpo di pittura e mi sembrava strano che la mia stanza fosse pulita/riempita un giorno e non l'altro, ma il personale era gentile e felice di partecipare alle richieste. La stanza è confortevole per poche notti e l'hotel si trova a pochi passi dalla strada alta e dalla spiaggia.

The hotel is undergoing refurbishment. We had a family room which was beautifully decorated, the beds were comfortable. Breakfast was good. We used the pool which is quite dated and small for the size of hotel but a nice bonus. The staff were excellent, friendly and helpful. We will definitely will be back again. The hotel has a lot of families staying there, would be nice to do a early evening disco/ something for the children to make use of the empty bar area

Grande posizione con parcheggio, che è molto lussuoso a Bournemouth in questa stagione popolare. Abbiamo organizzato una grande stanza accanto alla strada. Tuttavia, il club notturno era così annoiante la sera. Dopo aver denunciato, il personale ha immediatamente cambiato una stanza più tranquilla. Il massimale alto nella stanza degli ospiti è un buon punto di vendita. Tuttavia, la piscina è un po 'piccola e troppo presto alle 8:00. In linea di massima, soddisfa le nostre aspettative.

We recently stayed here as a family of four and found the superior room much smaller than expected. It felt quite cramped for a family, and the bathroom was also very small. The hotel is quite expensive for what it offers. The regular price is around £230 per night, which I don't think is good value. I booked it on a deal for £170, but even at that price, it still felt overpriced. Another disappointment was the air conditioning. Even when set to the lowest temperature (16°C), the room never became properly cold. On top of that, we were constantly disturbed by heavy footsteps from the room above, waking us up every couple of hours around 12am, 2am, 4am, and 6am, making it difficult to get a good night's sleep. No fridge at the same time which other hotels cheaper have. We also had an issue with the toilet, which wouldn’t flush throughout our stay. This was a major inconvenience and should have been fixed promptly. On the positive side, the front desk staff were friendly, welcoming, and helpful throughout our stay. The swimming pool was also clean and well maintained. Overall, while the service and pool were good, the small room, tiny bathroom, ineffective air conditioning, noise issues, and high price made the stay disappointing.

L'hotel è un po'vecchio, il livello di tre stelle in casa, ma è pulito e pulito.Molto tranquillo.Circa 100-200 metri dal lato del mare, molto vicino, ma ci vuole una pentola di circa 50 metri.Il tempo di luglio è ancora un po' freddo, e il sottomarino è impossibile. La città è molto piccola, e circa un chilometro a destra dell'hotel è l'etichetta della ruota di griglia.Vai a Old Harry Rocks e Durdle per la porta in mezz'ora e un'ora, non lontano.

Booked this hotel as I stayed before in some Ibis hotels. When came to check in the person from reception asked us to wait until he checks the room.( it was around 4pm)? I assume room was meant to be checked before. Took him about 10 minutes or so. Took the keys room was nice, comfy, minimalistic If i can say so.(i would have a mini fridge). In about 20 minutes while we weregeting ready to go out AC stared to lick quite badly. When went downstairs told the same person at the reception he only nodded ( I mentioned as its for the interest of the hotel as everything is geting wet, floor, wall). After we came back, enetered the room was quite hot as the AC was off. Couldn't turn on, tried to contact reception through the WhatsApp number that is offered in the room ( saying phones are such a 1980's), no one answered after about half an hour tried to call the same number, again no answer. Tried to call the hotel, went through the AI. Went downstairs in the end to ask how to turn on the AC. Person at the reception said it is off from them and he can turn it on for me, which he did. After about 1 hour i had to go downstairs back to ask to turn it off as the water dripping was getting on my nerves and the AC could not be turned down either from the room. At least I was given a fan that helped to solve the issue, and I was told to complain in the morning if I need. Another thing I want to mention is that therr is no ice in the hotel, as when i went downstairs and asked for it been told they dont have any, neither fridge is available in the room. So my fathers treat away was unfortunately ruined by the hospitality of the hotel. At least weather was good.

Doppia vista sul mare con balcone. Camera da letto spaziosa con bel posto a sedere. Pulizia e in buona ordine decorativo. Camera confortevole, legno di qualità. Bella finestra originale in metallo e porta francese aperta su un vasto balcone. Purtroppo, la vista del mare sembrava essere quando guardava a sinistra dalla fine del balcone e non dalla camera da letto. Bagno ben progettato, pulizie belle e i bagni Elemis di qualità, ma potrebbe beneficiare di una pulizia profonda e un lick di pittura. Spazi pubblici assolutamente favolosi, non «date», come suggeriscono alcune recensioni, ma mobili e attrezzature adeguatamente in linea con lo stile e il periodo dell'edificio. Piscina esterna e spa indoor. Molte aree di seggiolino esterno. Piazza forestale estensiva dietro l'hotel. Solo pochi minuti a piedi a Knoll Beach, attraverso i vasti luoghi dell'hotel (compresi i corti da tennis e un campo da golf) proprio lungo la strada. Non ci sono informazioni su nessuno di questi splendidi servizi, o in realtà nulla, nella nostra camera da letto. Inoltre, nessuna informazione su Wi-Fi, nessuna informazione sulle ore del colazione, nessuna informazione su come contattare anche la ricezione telefonica fornita in camera ... The food at the evening meal was exceptional but was left down by the very slow service as staff focused on setting tables for the next day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated dalla stessa cucina.

This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.