Canada: hotel con servizio colazione nella provincia di Columbia Britannica

We had a great stay here! The building itself is older, but it’s very obvious that the hotel has been newly renovated. Everything felt clean and fresh , the room was spacious, the furniture looked brand new, and the overall atmosphere was comfortable and welcoming. One of the highlights for our family was the game room, which was perfect for keeping the kids entertained. The amenities were also excellent, and the customer service was outstanding from check-in to check-out. A huge bonus was the free EV charging, which made our trip even more convenient. Overall, we really enjoyed our stay and would definitely love to come back again!

L’esperienza generale è stata eccellente. La tariffazione è stata molto conveniente, il servizio è stato impressionantemente veloce ed efficiente. È stato conveniente da iniziare a finire, rendendo una grande scelta per chiunque cerca sia valore che velocità. Il personale ha gestito tutto bene, che mi ha risparmiato molto tempo e sforzo, e considerando l'equilibrio tra costi e qualità, mi è sembrato che questo servizio abbia dato un valore eccezionale. Vorrei certamente considerare di usarlo di nuovo e raccomandarlo ad altri che apprezzano opzioni affidabili e di bilancio ‑amigre.

Posizione perfetta e ottimo rapporto qualità-prezzo! Proprio nel cuore di Granville, nel centro di Toronto, a pochi passi dalle stazioni della metropolitana. Ampia scelta di catene di ristoranti ovunque. Personale molto disponibile, prenoterò sicuramente di nuovo qui!

La stanza era comoda, ero accanto alla lavanderia/manutenzione e ho notato qualche rumore durante il giorno, ma non nelle notti o nelle notti, non mi ha mai disturbato. La mia stanza era vicino al tubo caldo e ho sentito delle buone volte, ma non mi ha disturbato e era tranquilla al letto. Vaffle, uova, patate, bacon, salsa, avena, cereali, yogurt, mele, pompelmo, arance, muffin, bacon, e vari pani e biscotti. I cibi caldi sono alternati, così tante opzioni, è stato fantastico e a volte fatto per lente mattine. Il personale del colazione era benvenuto, grande al magazzino e al ricevimento.Le mattine erano molto piacevoli. La fermata del bus era vicina e il desk front dava i biglietti per l'autobus quando le ho chiesto. Inoltre c'era un servizio di navetta gratuito nel centro, all'Hotel Regent, solo una richiesta dopo le 17:30. Il personale era amichevole, le camere erano pulite, la mia camera e il mio letto erano confortevoli, e avevo un buon soggiorno, anche se non era nel centro e non avevo una macchina. Denny's, McDonald's, Tim Hortons e a&w sono a piedi. Buona posizione e soggiorno confortevole.

All satisfied with the hotel but not Trip.com where we booked in this hotel, we have to pay for the breakfast when booking with Trip.com, but indeed the hotel offers complementary breakfast, we are eating the same things paid or not paid. I think this is the problem rested with Trip.com taking advantage of tourists not familiar with local practice charging us expensive ”supposed to be free” breakfast.

Quattro famiglie con bambini hanno un'attività nel fiume Campbell, quindi le strutture di prenotazione per un giorno sono un po' scomode, ma in generale buone

Bella proprietà. Molto ridge al check-in e check-out precoce e tardi. Controllo al momento è 1:00 e è un extra $50 per controllare precocemente. Il check-out è 11:00 e può essere esteso al mezzogiorno senza un onere ma oltre che è $50. Il pranzo è leggermente leggero senza cibo caldo. Una grande piscina e un'acqua scorre con un tubo caldo. Ho una suite, e la dimensione della stanza era buona, quasi un mini condominio.

The building is old. However, the front desk staff and cleaning staff were very kind and friendly, and our family was very comfortable to stay. The view from the 18th floor was as beautiful as a picture postcard, making it a memorable trip!

This hotel was built in 1885 with historical background according to the pictures on the wall. It would be more informative if there was a more thorough descriptions next to the pictures and become a museum like Inn. We stayed in the Superior King room with balcony, the river view was excellent. This little town is very tranquil with relaxing vibe. We loved to stay in the balcony, unfortunately, there is no any BBQ or stove for cooking here, or we would love to stay more days. There is also no sun umbrella or shaded place in the balcony, and it could be very bright and hot even during 11C in the summer. Our room is the closest to the car park, but we can’t access the stairs directly down to the car park. Instead, we had to detour in the hotel, walked the a few levels of stairs with passing two doors to the car park. There are more than a dozen of stairs in the hotel. Elderly and anyone with leg or back problems need to be aware of it. 
Our room has been renovated recently. Everything maintains in very good condition, besides of the air conditioning. The air conditioning system was connected to another three rooms in the same isle. If any of the room turns on the heater while everyone is using the cool mode, the air conditioning will be shown in error. Thanks for Meghan that she was willing to come back to the hotel for us in 5 mins even it was out of her work time. She has been very helpful and nice during our stay. She is the best front desk I have seen on this island. We were happy with our stay, even we noticed that the noisy music from the pub right under the hotel level not only on in the weekend until midnight. However, we felt that compressor next to us had been noisy all day. We only felt quiet after we turned off the bathroom ventilator, air conditioning and closed the window. There was also two washing machines and one dryer on site charging only CAD$2 for each laundry. I think this is the cheapest laundry service on the island. The last but not least is the bath towels. We can’t stand with it snowing with crushes. I would suggest people bringing their towels. And the water pressure was too weak like a garden pot watering.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.