Bangladesh: hotel con servizio colazione nella provincia di Divisione di Chittagong

Welcome fruits buscket containing orange, apple and banana is good. The variety of breakfast is good with local food and Sri Lankan food. The hotel staffers are very friendly.

Summary of Experience 1.Check-In: The check-in desk was efficient and friendly. 2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant. 3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement. 4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied. 5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status. Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response. 6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.

Oltre al ricevitore del front desk che non ha mai sorriso, accolto o detto qualcosa che possa rendere i viaggiatori/clenti si sentono benvenuti, altri dipendenti sono stati utili e amichevoli. Tuttavia, come il primo viaggiatore incontra e affronta all’interno dell’hotel, dopo che il campanello aiutante prendeva i nostri casi come ci avvicinò alla porta anteriore, e il portaman ci salutava, questa giovane signora potrebbe usare un’“refresher’” in PR / servizio clienti e basilare - È gentile! L'hotel è stato rinnovato nel 2023, ma il tappeto nella nostra stanza potrebbe utilizzare una pulizia di vapore approfondita, in realtà la decorazione attraente e l'impressione globale sono sottratti da un tappeto mal dipinto, qualcosa che non può essere risolto. Io e mio marito abbiamo trovato la mattina incomoda - ci piace la fermezza, ma questo era duro - come un tavolo! Ho notato, e non dormivo bene, spesso girando da un lato all’altro. Se rimassimo più di due giorni, avremmo chiesto di trasferire le stanze o di aggiungere un “topper”. Ci sono stati diversi ristoranti buoni nei dintorni, così come un mercato notturno buzzy. Centralmente, siamo stati in grado di accedere facilmente ai siti turistici con tuk tuk.

È stata una grande esperienza che non mi aspettavo di andare di nuovo!!

Nice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.

Lovely moderately priced property. Good airco, huge room, fridge in room ++, breakfast was very good, egg station, cornflakes (yes!), wide selection of local favorites. Service very very very good. Would go back. Now about the image, Velvita ‘topping’ was big at home growing up and it’s the choice of Vegans now (no bovine ever came close to this ‘food stuff’. Anyways, the Hitel is fine.

La stanza è pulita e pulita e il servizio è buono. In generale, le strutture e l'ambiente sono buoni servizi igienici. Se viviamo in un hotel economico, questa casa è ancora una buona scelta 👍

Bella camera grande con balcone . Buffet Buffet per il buon colazione 👍 Raccomando questo hotel

It was outstanding hotel I just love their hospitality and behaviour everything was perfect as my expectations. Highly Recommended