Australia: hotel con servizio colazione nella provincia di Queensland

L'hotel non è grande, ma la reception è stata cordiale e ha fornito istruzioni chiare. Camminando dalla reception alla camera, abbiamo superato la piscina e l'area esterna, che sembravano molto pulite. Le camere sono piccole, quindi portate con voi ciabatte e spazzolino da denti. I servizi all'interno erano puliti e in ordine, con asciugamani e bagnoschiuma forniti. C'è una lavanderia in comune con lavatrice. È molto vicino alla spiaggia, raggiungibile con una breve passeggiata, il che è molto comodo. Non avevo intenzione di scrivere una recensione, quindi non ho scattato foto. Spero che questo possa essere d'aiuto.

Well, I’m highly disappointed. What you see in the pictures is not what you actually get at the place. The hotel is old, and so are the rooms and bathrooms. Breakfast for $25 is a joke—there’s almost nothing to eat. The temperature was 17°C, which is freezing. I asked the staff to turn it off, and so did another Asian lady, but it was impossible because, as they said, “it’s centrally controlled.” I also had to pay extra for an upgrade just to get into the room before the original check-in time. The room itself was not upgraded at all—I basically only paid for early check-in, which is fine, but that should have been clear. The plus is the staff at the reception desk.

Era facilmente raggiungibile dalla città e la camera era molto pulita e accogliente. Anche l'edificio era ben pulito e ordinato, ed è stato un piacere poter lasciare i bagagli gratuitamente dopo le 7:00 (anche prima del check-in). *Tuttavia, è previsto un supplemento per lasciare i bagagli dopo il check-out.

Bella camera grande. Pulita e circondata da giardini lussureggianti. Il cibo al bar a bordo piscina non era eccezionale, ma la piscina in sé era incantevole.

La signora della ricezione era molto inamichevole, non mi spiegava come potevo ottenere acqua calda, perché non era fornito alcun caldo, e mi consigliavano di capire cosa fare con questo, perché era disponibile. L'hotel dovrebbe fare questo piccolo miglioramento, in modo che i clienti possano godere di più senza molta incertezza!

Place is amazing clean , fresh and of high standard . But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to Card then said she would come out and make sure it worked as I said the night before man had to come And make sure carry worked she forgot card for The card so Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10 Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues Not sure what or how I was uograded as the room was smaller and no window as in first room 506 to 606

L'hotel è vicino all'aeroporto e il personale della reception è stato molto cordiale. Ho fatto un giro a Green Island e la posizione era ottima, a pochi minuti a piedi dall'hotel. Non c'erano spazzolini da denti in camera, ma era possibile richiederne uno alla reception. Ho trascorso due notti confortevoli. Ci tornerei sicuramente se dovessi tornare a Cairns.

Grande hotel e posizione. Ha tutto quello che ti serve a piedi. Bar di ristoranti e ****** solo a piedi. Piscina era bella. Più ristoranti e Pac Fair centro commerciale, proprio lungo la strada. 5 minuti a piedi dalla spiaggia. Abbiamo persino camminato a Draculas Cabaret per qualche intrattenimento serale una notte. Il personale era amichevole e utile e tutto era pulito. Rimarrei qui di nuovo. L'unico lato inferiore doveva pagare un'ulteriore per il parcheggio. E '20 dollari al giorno.

1. È abbastanza vicino al centro e ai centri commerciali, e un taxi per l'aeroporto costa circa 20-30 dollari. 2. Devo proprio lamentarmi delle strutture: non c'è un asciugacapelli, gli armadietti non sono abbastanza grandi per una valigia da 28 pollici e non ci sono prese accanto al letto. 3. Cairns non è affatto divertente, ci sono molti coralli sbiancati e la foresta pluviale è molto commercializzata. Insieme alle limitazioni ambientali e delle condizioni, l'impressione generale non è buona. Non lo raccomando.

L'appartamento è stato pulito e ha un buono spazio, tra cui lavastoviglie, asciugamani e lavastoviglie.