Pubblicata:11 mar 2026
Utente ospite
My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised.
Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience.
Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration.
Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website.
Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price.
The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet.
Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.
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Prezzo per notte da:334 $
Pubblicata:2 lug 2024|Camera Queen
Utente ospite
Il personale allo sportello, dai capelli bianchi, era molto cordiale, parlava inglese e cinese e si è anche preso l'iniziativa di aiutare con informazioni sui treni, dare consigli sui mezzi di trasporto e chiacchierare. Il resto del personale è ordinario.
È disponibile il deposito bagagli, la camera è piccola ma pulita e ordinata.
La stanza è scarsamente insonorizzata e si sente cosa succede nella stanza accanto.
La TV in camera era pessima e lenta, e lo schermo era bloccato per 3/4 e inutilizzabile. La cassaforte era rotta.
La colazione era molto buona.
Un po' lontano dai negozi del centro città, ma raggiungibile a piedi
C'è solo una sedia e un tavolo nella stanza
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Prezzo per notte da:155 $
Pubblicata:15 ott 2024|Camera Ospiti (letto a due piazze, piani superiori, ipoallergenico)
Utente anonimo
My recent stay at Fremont Marriott was a delightful experience from start to finish. The hotel's location was convenient, the accommodations were comfortable, and the staff was incredibly friendly and attentive.
However, one aspect of my stay that truly stood out was the breakfast. The hotel's breakfast buffet was impressive, offering a wide range of options to suit every taste. But what really caught my attention was the omelette station.
The omelette chef was incredibly skilled and attentive, creating custom omelettes to order with a wide selection of fillings. Each omelette was cooked to perfection, with a fluffy texture and flavorful fillings that made every bite a treat. I had the pleasure of trying several different combinations, and each one was better than the last.
The quality of the ingredients was also noteworthy. Fresh eggs, a variety of cheeses, and an assortment of vegetables and meats were all on offer, ensuring that every omelette was a delicious and nutritious start to the day.
Overall, my stay at Fremont Marriott was fantastic, and the breakfast omelette was a standout feature that made my experience even more enjoyable. I highly recommend Fremont Marriott to anyone looking for a comfortable and delicious stay in the area.
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Prezzo per notte da:134 $
Pubblicata:12 ago 2023
Utente anonimo
L'hotel è situato in una penisola, davanti e dietro, sulla baia, e il paesaggio è molto bello.C'è qualche chilometro da downtown, è conveniente guidare a fare shopping e mangiare.C'è un parcheggio di 30 bili al piano di sotto per un giorno.Il servizio della ricetta è molto buono e si ferma presto. L'appartamento è un po'vecchio, c'è un piccolo balcone che può vedere il panorama del mare.Il bagno è in generale pulito, ma il bagno ha trovato un giovenco.
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Prezzo per notte da:184 $
Pubblicata:18 lug 2025|Camera Standard (2 letto matrimoniale, piani bassi)
Utente ospiteLa posizione è ottima, proprio vicino all'aeroporto. L'hotel offre un servizio navetta. C'è una stazione della metropolitana a due isolati di distanza, il che lo rende molto comodo. La pressione dell'acqua in bagno è piuttosto bassa, però. C'è molta acqua calda, ma solo un po' fredda. Ahahah
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Prezzo per notte da:115 $
Pubblicata:16 mag 2024
YC008
Here's why we gave the experience 3 stars;
First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review.
The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-)
Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance.
1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process.
2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance.
Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.
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Prezzo per notte da:309 $
Pubblicata:27 set 2023
Utente anonimo
L'indirizzo dell'alloggio può essere convenientemente situato vicino alla fermata dell'autobus. Ci è un negozio di comodità. Ristoranti nella stessa zona Il disavanzo è che è un quartiere con molte persone senzatetto. Per la pulizia ci sono alcuni che sono puliti e alcuni non sono puliti perché è un luogo per stare con molte persone. In generale, tutto è ragionevole secondo il prezzo pagato.
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Prezzo per notte da:25 $
Pubblicata:17 mag 2025
Brendanheyu
Ho appena concluso un fantastico soggiorno di 4 giorni al citizenM San Francisco e, sinceramente, avrei voluto prenotare lì l'intero viaggio!
Il personale è stato eccezionalmente disponibile, offrendo un'esperienza di check-in/check-out impeccabile e tenendomi volentieri i bagagli per ore, sia prima che dopo il soggiorno.
Per quanto riguarda la camera, aveva le dimensioni perfette per un viaggiatore singolo come me e sarebbe perfetta anche per le coppie. Sebbene la camera in sé non sia ideale come spazio di lavoro, l'hotel offre numerose aree di lavoro condivise nella hall al piano inferiore.
Mi sono sentito completamente al sicuro durante tutto il mio soggiorno, con il personale all'ingresso 24 ore su 24. La zona circostante era notevolmente migliore rispetto alla maggior parte delle zone di San Francisco al momento.
Se cercate un'esperienza alberghiera in ottima posizione e senza problemi a San Francisco, citizenM merita sicuramente di essere preso in considerazione!
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Prezzo per notte da:174 $
Pubblicata:2 dic 2025|Camera King
XyLOauYKscyag
Grande esperienza!
Impianti: l'apparecchiatura è completamente perfezionata e le esigenze sono ininterrotti.
Salute: le camere e lo spazio pubblico sono molto puliti e sanitari, che sono confortevoli.
Ambiente: comodo, vicino è il supermercato, con il migliore by, Wal Mart, ecc., e il ristorante, con cibo meraviglioso, cibo giapponese, fast food, cibo mexico, ecc.
Servizio: il servizio è molto buono, c'è una domanda e una risposta, e l'atteggiamento è entusiasta.
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Prezzo per notte da:116 $
Pubblicata:5 ago 2025
Khadija.Upon check-in, I was asked to pay for the room, which I did. However, I noticed the amount charged was higher than the total from my original booking. I asked the receptionist (I believe his name was Raul, though I’m not entirely sure) why that was. I explained the amount I had been quoted during booking. He then mentioned, almost as an afterthought, that a $150 deposit is taken at check-in.
I told him this should have been communicated before processing the payment, as it’s standard practice to inform guests of such charges upfront. While I wasn’t pleased, I went ahead and paid.
I also mentioned that I had submitted a request in advance for a room away from the elevator with a good view. He told me the hotel was fully booked, which confused me, since I had booked well in advance and included my request at the time. He assigned me Room 503, which was directly across from the elevator, not away from it.
I didn’t want to complain as I had just traveled over 12 hours from London to San Diego and was extremely tired. I planned to grab some dinner and get straight to bed. However, the room was quite noisy—there was a lot of hallway activity, and the family next door had their TV volume quite high. I decided not to go downstairs and complain, hoping I could just fall asleep.
Unfortunately, I was woken up around 3 a.m. by a crying child, and again at 5 a.m. At that point, I was extremely frustrated and went to speak to the receptionist on duty, Matthew. I explained everything to him, and he was very understanding. He said there was availability and offered to move me immediately…this was surprising, considering the earlier claim that the hotel was full.
He moved me to Room 204. While it wasn’t far from the elevator either, he assured me it would be quieter since there were no large families on that floor. He was right—the room was much more peaceful, and I appreciated his help.
At checkout, I saw the same receptionist who had checked me in and decided not to approach him. Instead, I spoke to Antonio at the other desk. I asked about the deposit, and he informed me it would take 2–3 business days to be released. Naturally, I wasn’t thrilled to hear this, especially after the earlier issues, so I shared my entire experience with him. He apologized sincerely and mentioned the initial receptionist may need additional training, which they would look into.
Overall, the stay was decent for a short 3-night visit, but the start could have been handled much better.
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Prezzo per notte da:156 $