Pubblicata:27 mag 2025
Utente ospite
The studio room refered by the listing,resembles close to a superior sized hotel room with a queen size bed, a small desk corner and a small kitchenette by the door entrance, equipped with a well functioning fridge.
For the price value point, i would say the room listing is worth the room, location, and POLITENESS of the service rendered (yes... Just the politeness, but efficiency wise..... I'll explain)
Anyone who is looking to book this room for future conveniencies near the BSD ICE... MAKE SURE you are familiar with the malay/indo language... Or at least have an indonesian number or friend... As it would turn out to be a nightmare for the international guests...
Before the check-in date, you'll be approached through trip.com's message channel by the vendor who will ask you for your check-in time and check-out time. Why? Because this isn't a hotel, and the reception counter staff under the apartment isn't the check-in person in charge ..... It is actually managed by a third-party called travelio, a local travel agency within Jakarta.
Summarised:
1. They will ask you to download the travelio app (language available in english and indonesian only), to process your check-in and submit deposit through there. However, my problem was, i was unable to input my booking ref & pin (information sent to your email after booking) due to ”incomplete profile information error” which would lead me to thinking it was verifying my phone number (your travelio account becomes unable to verify after 3 failed OTP attempts, which the OTP never arrives regardless of choosing sms or whatsapp)
2. Their travelio support team and customer service, only allows communication through whatsapp texts, no calls. Meaning... U might have to wait while you panic.
3. Throughout the whole nighmare checkin process, they insist on downloading the travelio app. (Suspicious for trip.com to have included a 3rd party travel agency, but things happen, and my experience with trip.com ended on a good note with professional staffs trying to follow up on a consistent basis)
Regarding the room small problems found which i shared with the travelio agent as well:
1. The bedsheets had several yellow stains, but no bedbugs and foul smell detected.
2. Entrance door can only be locked using a normal key, and the key was slightly out of shape, making it hard to lock from the outside.
3. There was no hot water for showering.
4. If you book the room for long stay, do note this is not a hotel, so there will be no daily housekeeping and replenishment of amenities provided (body soap, shampoo and dishwashing liquid in a small 50ml bottle. NOTE: the shampoo and body soap do smell nice, but they do not foam up. It is better to buy them in a small indomart located just underneath the apartment)
5. There is no water kettle. You will have to boil it like you are cooking :D
In conclusion: Book this place if you have experience with travelio or well versed with indonesian language (they did reach out to me in english after some time, but the efficiency takes way too long). The travelio people whom i have met are very polite, but when it comes to check out.... As they do not have a person in charge at the apartment, it means you do not have the flexibility of checking out whenever you want... And that means, pay close attention to what time your flight is.
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Prezzo per notte da:35 SGD
Pubblicata:31 ago 2025|Camera Queen
Utente ospite
Il suo appartamento è buono e il signore è molto buono e responsabile; anche se c'è stato un incidente sgradevole, cioè un check-in tardivo, hanno fornito una compensazione straordinaria e il proprietario è stato molto gentile. In futuro, continuerò a scegliere di prenotare in questo luogo.
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Prezzo per notte da:33 SGD
Pubblicata:1 feb 2026
Utente ospite
Had a great stay at Herloom! Brought our dog along, additional 300k/night for small dog. They provide bed and food for our furbaby. Highly recommended!
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Prezzo per notte da:109 SGD
Pubblicata:31 ott 2026|Camera Moderna (1 camera, letto matrimoniale)
Utente ospitegan san bay thuan tien di lai
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Prezzo per notte da:11 SGD
Pubblicata:30 giu 2026|Camera Ospiti (2 camera/e, con vista sul mare, 1 salotto)
Utente ospite
It’s ok for a short stay…location is good if you are going to NICE and food choices plenty 👍🏼
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Prezzo per notte da:19 SGD
Pubblicata:14 ago 2024
Utente ospite
La stanza è molto piccola, la carta della stanza è piena di mezza giornata.Chiama gli amici per aiutarli, così grande proprietà.Non c'è nemmeno un bar, i giapponesi.Il supermercato sottostante dovrebbe essere tutto,
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Prezzo per notte da:18 SGD
Pubblicata:7 lug 2026
Utente ospiteHighly recommended ! ⭐⭐⭐⭐⭐️
I rarely write reviews, but this place truly deserves one ❤️
Everything was absolutely perfect from the moment I arrived. The apartment was exceptionally clean, smelled wonderful, and every detail was well taken care of It felt so fresh, comfortable,
What made my stay even more special was the amazing hospitality. The host and staff were incredibly responsive, friendly, and always ready to help with anything I needed. Their quick responses and genuine kindness made the entire experience smooth
The free access to the gym and swimming pool was a fantastic bonus and made my stay even more enjoyable everything was exactly as described clean, well maintained, and exceeded my expectations
I can honestly say this was one of the best apartments I’ve ever stayed in I highly recommend it to anyone looking for a clean, comfortable, affordable (cheap) price in Pik 2 and relaxing place with exceptional service. I will definitely be coming back. Thank you for such a wonderful experience! ❤️
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Prezzo per notte da:18 SGD
Pubblicata:25 set 2026|Monolocale Confortevole
mrs.HuiMio marito e io abbiamo avuto un soggiorno meno piacevole, perché abbiamo scoperto che l'elettricità è uscita improvvisamente nell'appartamento, mentre mio marito si è fatto una doccia e improvvisamente l'elettricità è uscita. Non potevamo contattare il proprietario per chiedere cosa sta succedendo, quindi siamo stati confusi e colpiti nella prossima stanza. Fortunatamente, il nostro vicino a porte ci ha consigliato di riferire alle scale di sicurezza, e dopo che l'ho riferita, un ufficiale è venuto circa 20 minuti dopo e ha affrontato il problema che si è rivelato l'elettricità non c'era abbastanza energia. Non abbiamo fatto altro che accendere la AC, la TV e il riscaldatore d'acqua per la doccia, ma questa è la nostra prima volta che siamo in un appartamento con una capacità elettrica inadeguata, che può portare ad un'improvvisa fuoriuscita di energia. Spero che il proprietario possa correggere la tensione Spero che il proprietario possa riparare immediatamente l'elettricità nella sua unità di appartamento in modo che un incidente simile non si ripeta in futuro e sia sperimentato da altri consumatori.
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Prezzo per notte da:20 SGD
Pubblicata:17 ago 2026|Camera Monolocale
Utente anonimodapet kamar yg minus nya di AC, mana nginep 2 hari, ngerasa kamar pengap banget, AC nya sering sering di kontrol yaa, kalo ga dingin kek gituu ya cuci.
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Prezzo per notte da:8 SGD