villa a Temecula

Grande hotel per prenotare se si visita Temecula! Il personale dell'hotel è stato molto utile e amichevole. La stanza è stata impressionantemente pulita e ben tenuta. Molto vicino alla vecchia città temecula anche. Sicuramente tornerà di nuovo!

非常安靜美麗

The property is beautiful and if you base your experience on that aspect you'll have a lovely stay. Unfortunately, the hospitality is not what one would expect. Upon arrival we had to wait four hours for our room to become available. We booked a second floor extended King room - which was lovely but overlooked the parking lot and an air conditioning unit. We went to the desk and let them know that the room was lovely but shared our noise concerns and expressed that we were hoping for a vineyard view. They said if we waited two more hours they could have a room for us that was the same type but slightly smaller with a view and which we agreed to wait on. When we arrived at the new room we found that it was a standard king - almost half the size, was on the ground floor, not in the main building, and there really wasn't a view as being on the ground you only see the shrubbery directly in front of the room. Had we known this we would've stayed put in our first room. We didn't want to be difficult so stayed put in the subpar room (hoping that we'd be credited as we paid for the larger, nicer room – we weren’t.) In a follow-up conversation with the front desk staff, they warned us not to leave our patio door open due to the “critters” that may wander in. Some have mentioned that wine upon check-in as well as one review stating free wine and water in the room. We were not offered wine at check-in or at any other point during our stay. We're long-time wine club members so I sort of expected a welcome wine - but there wasn't anything. We were not given room water either - although there is a carafe and plastic cups to pour from in the lobby. When I asked the person at the front desk for water for the room she instructed me to “track down housekeeping and get some from them.” There was no explanation of the restaurants, fitness room, wifi or amenities at check-in nor was there a book or guidance in our room. The restaurant seemed adequately staffed however they were only seating about a third of their tables (ie 5 or 6 tables at a time.) So, despite there being 15+ open tables and only five or so in use at any given time, it was a 30+ minute wait to be seated. I also realized, after the fact, that wine club members are supposed to receive a discount which was never offered. All in all - it feels as if the staff are here to keep the building open not to take care of their guests. Most of the staff are pleasant - just not upholding typical hospitality standards. I will add that the maintenance folks and housekeepers we encountered on the grounds were very friendly and always asked if we needed anything. (Housekeeping is only provided upon request so our interactions were in passing.) As always, our visits to the Ponte winery and restaurant were fabulous.

There were some ares of the Hotel that were under construction, however that didn't seem to affect the services. Suites were supplied with coffee service and ample linen, food was fresh and service was very good. Managers cocktail hour were plentiful an well conducted.

C'è uno strato di ruggine sulla finestra, e il ruggine di ruggine sul bordo è decorato e non può essere tirato.Non può tenere la luce fuori, influenza il sonno. Non so se sia per l'inverno, la mancanza di ventilazione aperta, la stanza ha un forte sapore di ventilazione. Il personale di servizio è buono, la colazione è OK.

Non c'era cibo a causa del covid ma la ragazza alla reception di notte era incredibile... super gentile e molto disponibile. Le camere erano belle e pulite Ci tornerei sicuramente. Ho trascorso un soggiorno molto piacevole!

Il mio marito e mio figlio erano li' per un torneo di lacrosse durante il weekend.Tutti gli hotel sono stati prenotati e troppo costosi, ma fortunatamente abbiamo trovato questo posto nei miei punti di chiusura, tranne che fosse ancora $450. Pensavamo che La quinta sarebbe stata una famosa marca per rimanere in casa, ma eravamo sbagliati.Mio marito e mio figlio sono entrati, sono andati a cena e sono tornati in camera con un uomo senzatetto che dormiva sul letto!!!!! Il mio figlio era così traumatizzato e non poteva dormire per il suo gioco il giorno dopo. Il personale non aveva spiegazioni. Erano abbastanza carini da spostarli in una stanza casuale e ci hanno dato un rimborso (anche se fosse un problema, perché mi occupavo della carta per un'ora). Ritengo che questo sia davvero inaccettabile e pericoloso, e che, se l'uomo avesse una copia della nostra chiave, non ci sia chiaramente alcuna sicurezza.