Stati Uniti d'America: hotel con spa nella provincia di Maryland

We stayed overnight and enjoyed this very recently renovated hotel. It's bright, spacious, and welcoming. The modern decor is a bit minimalist but the bed, room appointments, and bath were all first-rate. And the price is reasonable. One minus: the bathroom has a motion-activated light; if you get up during the night to use the bathroom, the light comes on with blinding blindness that is disorienting and can make it difficult to get back to sleep.

Il personale di servizio di accoglienza è molto gentile, la posizione geografica è eccellente, sicura e conveniente, l'ambiente è pulito e luminoso, e la colazione è molte opzioni deliziose, che sono la migliore scelta per i turisti di Baltimora.

I was in town for a family event. I was upgraded to a club room due to my Titanium status. But the club lounge is just the elevator lobby on the 5th floor with very, very basic offerings. At least it was clean. The room key the 5th floor was very glitchy and took a long time to work each time. Our room was also clean. Space was adequate for a standard room. One complaint about the room was the poor soundproofing - both from the hallway and from rooms next door. Fortunately, neighbors (who I could hear easily during the day) remained quiet at night and I was able to get decent rest. Front desk staff were polite. But my biggest complaint was that they don't accept Marriott gift cards. It's clearly a Marriott hotel participating in the Marriott loyalty program but they don't accept Marriott gift cards? Makes no sense to me. Of course, I didn't find out until check out. Fortunately room rates were OK so wasn't a big deal but an inconvenience and surprise none the less.

We've stayed here before and enjoyed it, so we chose this as our hotel when visiting the area again. However, this hotel is lacking in several ways, one of them is service. We arrived in the evening and the elderly valet came out, not to help, but to tell us we couldn't park in the courtyard. We were going to valet, so we weren't parking but going to unload our luggage as we did last time. As we began unloading, the man came out pulling the luggage cart I was going to get. As he was rolling it our way, someone walked into the courtyard distracting him and he let go of the cart still in motion, walked off, and allowed the cart to ram into our new car. I was loading the cart, I told him we would do it, he took over and put my $500 carryon on the top where it wasn't secure, pulled the cart and sent it flying. My luggage went rolling leaving gashes in all sides of it. We rented a mobility scooter delivered to the hotel and the same valet didn't understand what the customer service clerk kept telling him, which was to retrieve the scooter from the valet closet. Finally, he figured it out, went to the closet and did not understand how to turn it on. Because of this, I had to walk to the closet on my crutches, go inside, and find the scooter. Once in, I asked for the key, no one knew what I was talking about. We eventually made it to the room and the same man asked if we wanted our luggage left in the hall? No, we wanted it in the suite, so he pulled the cart in. We asked about the mini fridge, he said there had to be one but he didn't know where. Upon checkout, we wanted in the room over an hour for the cart that never showed. Every time we called, they put us on hold and never picked up. I went down on my crutches where one attendant was just sitting, asked for a cart, the cart was brought and left in the lobby. I couldn't take it up w my crutches, so the person I was with had to come down and get it. I requested the car, no one brought it around, so we eventually were able to leave at 12:10PM after being ready to leave at 10:30AM. I love the space in the suites, but the poor service was unacceptable, and we will stay elsewhere next time.

Great service really nice front office staff. Special shout out to Kenyatta who managed to take care of the numerous people crowding in the lobby because of the upcoming ice storm. She is cheerful, friendly and unfazed. A real professional. What a pleasure to come to such a clean and pleasant environment after a long day at work and facing a snow storm, the second one to hit this area. God bless you guys.

I’m writing this review because I had an amazing experience with one of the guest service staff members at the Marriott Baltimore Waterfront Minbahadur Ghimire. He was incredibly friendly and went out of his way to ensure that my stay was nothing short of perfect. His attention to detail and willingness to help with everything, from making sure the TV was working smoothly to setting up Netflix for me, made my stay feel personalized and truly exceptional. The hotel itself is beautiful and well-maintained, with spacious rooms that are kept spotlessly clean. The restaurant offers a wide variety of delicious dishes, catering to all tastes and dietary preferences. Every meal was fresh, and the dining experience was a highlight of my stay. The only area that could use improvement is the gym. The equipment is outdated and could definitely use an upgrade. With newer machines and more options, the gym would certainly set the hotel apart even more. Aside from that, the hotel’s location is fantastic. It’s right on the waterfront, close to many attractions, and provides easy access to everything Baltimore has to offer. Overall, my experience was great, and I highly recommend staying here! This version highlights the staff first, as requested, then provides details about the hotel and amenities, including the gym feedback.

The hotel was very clean and the linen was clean and fresh. The front desk staff was helpful and friendly. The breakfast was delicious and we had many choices. I love the fact that the hotel was near the airport, only a few minutes away. I will definitely stay there again.

I had a fabulous time on a girls trip this past weekend. Desiree provided the BEST check-in experience EVER! She recognized my status, offered me an upgrade and allowed me to check in early as my flight was there mid morning. When I told her how much I appreciated her kindness she even complimented me that I was just as kind. I was really starting to not expect exceptional service nowadays. But Desiree changed that for me. She really made my day. My friends and I could not stop talking about how nice she was to us the entire trip. The Gaylord is also a very nice hotel and convenient to everything we needed. Thanks again Desiree!

We stayed at the Spark in Germantown for a family event. It was a disappointing experience. ROOMS - there's an infestation of ants in several rooms, one family member had to check out, the ants had taken over the counters. Hotel said they were sold out, so she went to the Sheraton. Another family member changed rooms after she found bugs under the bed sheet. a third family member had a smelly wall air conditioner unit-they changed the filter, but it didn't help. No ice, no microwave, no cups in bathroom, no alarm clock-bare minimums. The rooms have a stale odor. BREAKFAST - I would suggest going to the area restaurants, the bagel breakfast offered didn't taste fresh. FITNESS CENTER - water was dripping from the ceiling, as such tile had fallen to the floor. Called the front desk to let them know..., they sent someone who did a very poor job in attempting to clean it up, dripping water wasn't addressed. ROOM RATE - was very attractive for the first night, but the rate was increased for the second and third nights. I have never experience a hotel changing the room rate after the rate has been confirmed. Felt like bait and switch, the room rate shouldn't change after the reservation is confirmed. At check out the manager wasn't around, I called back and got a supervisor who told me that's the way they price rooms, rate is subject to change based upon occupancy. Even after they have confirmed the reservation. STAFF - all seemed pleasant, but young and inexperienced. At checkout the young man was yelling from behind the wall that he was coming..., took him almost 5 minutes to come check us out. RECOMMENDATION - I would not stay here again and I would not recommend this hotel to anyone. There are many hotel choices in the area, it was a poor hotel experience.

We stayed overnight and enjoyed this very recently renovated hotel. It's bright, spacious, and welcoming. The modern decor is a bit minimalist but the bed, room appointments, and bath were all first-rate. And the price is reasonable. One minus: the bathroom has a motion-activated light; if you get up during the night to use the bathroom, the light comes on with blinding blindness that is disorienting and can make it difficult to get back to sleep.

I was in town for a family event. I was upgraded to a club room due to my Titanium status. But the club lounge is just the elevator lobby on the 5th floor with very, very basic offerings. At least it was clean. The room key the 5th floor was very glitchy and took a long time to work each time. Our room was also clean. Space was adequate for a standard room. One complaint about the room was the poor soundproofing - both from the hallway and from rooms next door. Fortunately, neighbors (who I could hear easily during the day) remained quiet at night and I was able to get decent rest. Front desk staff were polite. But my biggest complaint was that they don't accept Marriott gift cards. It's clearly a Marriott hotel participating in the Marriott loyalty program but they don't accept Marriott gift cards? Makes no sense to me. Of course, I didn't find out until check out. Fortunately room rates were OK so wasn't a big deal but an inconvenience and surprise none the less.

We stayed at the Spark in Germantown for a family event. It was a disappointing experience. ROOMS - there's an infestation of ants in several rooms, one family member had to check out, the ants had taken over the counters. Hotel said they were sold out, so she went to the Sheraton. Another family member changed rooms after she found bugs under the bed sheet. a third family member had a smelly wall air conditioner unit-they changed the filter, but it didn't help. No ice, no microwave, no cups in bathroom, no alarm clock-bare minimums. The rooms have a stale odor. BREAKFAST - I would suggest going to the area restaurants, the bagel breakfast offered didn't taste fresh. FITNESS CENTER - water was dripping from the ceiling, as such tile had fallen to the floor. Called the front desk to let them know..., they sent someone who did a very poor job in attempting to clean it up, dripping water wasn't addressed. ROOM RATE - was very attractive for the first night, but the rate was increased for the second and third nights. I have never experience a hotel changing the room rate after the rate has been confirmed. Felt like bait and switch, the room rate shouldn't change after the reservation is confirmed. At check out the manager wasn't around, I called back and got a supervisor who told me that's the way they price rooms, rate is subject to change based upon occupancy. Even after they have confirmed the reservation. STAFF - all seemed pleasant, but young and inexperienced. At checkout the young man was yelling from behind the wall that he was coming..., took him almost 5 minutes to come check us out. RECOMMENDATION - I would not stay here again and I would not recommend this hotel to anyone. There are many hotel choices in the area, it was a poor hotel experience.

We have stayed at this hotel many times over the past years. We love the location of the hotel and the close proximity to the shops and restaurants at Rio and Crown. Check in was done by a friendly agent at the Desk with a name tag that indicated his name was Juan. Juan was very warm and friendly welcoming us to the hotel. Although he didn’t recognize my status on Marriott Bonvoy (Titanium) he did ask if we wanted points or a food item from the sundry shop as our Bonvoy welcome gift. He could have enhanced the check in experience by utilizing our name and explaining the breakfast times. Signs were posted in the elevator and at the desk that listed the breakfast times and housekeeping procedures. Stay over housekeeping is on request and is a room tidy, make the bed, new towels, trash removal and amenity refill. Breakfast: I am not fond of the new breakfast offerings. Pre packaged waffles and sausage biscuits. I am on a keto diet and there are just two many carbs on this breakfast to start the day. Packaged cereal, instant oatmeal that you add hot water, cold cheddar biscuits. Yogurt was available in the refrigerator. Everything was high in carbs. Neither scrambled or hard cooked eggs were available. I missed them. I noted many other guests inquiring about where were the eggs. All of the attendants on the buffet were both friendly and hard working and kept the buffet stocked and the tables cleaned. Special kudos to Dolores who was very hospitable on Monday morning, management should commend her for her hard work and big smiles. Well, to my surprise on Monday and Tuesday they had the hard cooked eggs available and instead of the waffles and they offered egg white frittatas. I heard many negative comments on the breakfast with guests looking for English muffins, toast or bagels. Housekeeping: Our room was spotless clean and I noted that pads and pens have been added to the guest room. The bath amenity was the bulk dispensers on the wall and one small bar of soap at the sink. Shower was a tub shower and the water pressure and temperature perfect however the sink faucet had a very low water pressure and the stopper did not hold water for the morning shave. I appreciate that they are doing room tidy although on the second day the room attendant forgot to refill the coffee supplies. The Front Desk attendant at night Alison was very friendly and hospitable. She engaged everyone as they came in from the entrance warm smile. She did well to find a commonality to build a rapport for conversation. She is a natural with hospitality and should be commended for her excellent service. Another nice stay and we look forward to returning to this hotel on our next visit to Gaithersburg.

L'hotel è situato in un ambiente piacevole , intorno a molte negozi di alta ende, Tiffany, 5th Avenue ..... l'hotel è molto pulito e bellissimo , le persone sono amichevole. A++ hotel, altamente raccomandato.

Ho partecipato a una conferenza in questo hotel oggi. I alloggi erano fenomenali! Il segnale era facile da seguire per parcheggio e accesso all'area di incontro; il parcheggio era conveniente e ragionevole; gli spazi all'interno e all'esterno erano molto piacevole e confortevole! Il cibo era eccellente! La qualità e il sapore erano impeccabili! Oggi apprezzo davvero Guiermo, Maria e Emma, che lavoravano insieme per assicurarmi di avere qualcosa di cibo anche se ero in ritardo per il pasto. Il cibo era oltre le mie aspettative! Mantenete il grande servizio. Questo è il modo per tenere le persone tornate!!

Questo è il miglior hotel per il prezzo. Ci sono molti ristoranti vicino e c'è un lago, quindi è buono andare. La 24-hour giornata di fitness è anche buona. La colazione è fatta a Starbucks, ma personalmente la qualità è migliore di quella del colazione regolare e il prezzo è così buono. Spero che ci siano molti posti come questo.

Marriotts can be hit or miss of late, but there was something special about this property. First, it's beautifully situated by a lake, which has nice restaurants, promenade, and a shopping mall within walking distance. You don't really need a car. The other thing I will say is the rooms were large, well appointed and the beds and bedding exceptionally comfortable. Windows are sound proof so no noise from outside penetrates. The staff was also incredibly helpful and polite. Would happily stay there again. My only one complaint-- though this pertains to Gaithersburg more generally is that the location is not ideal for train or plane travel. Washington DC, Dulles Airport, and BWI airports are each a good ways away, and taxis aren't cheap.

Viaggiare negli Stati Uniti in un hotel più soddisfatto, l'ambiente con un'atmosfera d'arte moderna, arte e attrezzature è molto comodo, la zona di indumento e bagagli è molto progettata e la porta è aperta per isolare le zone di bagno e di sonno

Per la riunione annuale della Banca mondiale, il prezzo delle camere da quattro stelle nel centro della città di Washington è salito a 700 dollari a notte, quindi ho scelto di vivere nella primavera d'argento, non ho pensato che fosse particolarmente conveniente qui, vicino al grande centro commerciale e ad Otles, e l'hotel è molto strutturato, e la colazione è fantastica.

Il personale di servizio di accoglienza è molto gentile, la posizione geografica è eccellente, sicura e conveniente, l'ambiente è pulito e luminoso, e la colazione è molte opzioni deliziose, che sono la migliore scelta per i turisti di Baltimora.

We've stayed here before and enjoyed it, so we chose this as our hotel when visiting the area again. However, this hotel is lacking in several ways, one of them is service. We arrived in the evening and the elderly valet came out, not to help, but to tell us we couldn't park in the courtyard. We were going to valet, so we weren't parking but going to unload our luggage as we did last time. As we began unloading, the man came out pulling the luggage cart I was going to get. As he was rolling it our way, someone walked into the courtyard distracting him and he let go of the cart still in motion, walked off, and allowed the cart to ram into our new car. I was loading the cart, I told him we would do it, he took over and put my $500 carryon on the top where it wasn't secure, pulled the cart and sent it flying. My luggage went rolling leaving gashes in all sides of it. We rented a mobility scooter delivered to the hotel and the same valet didn't understand what the customer service clerk kept telling him, which was to retrieve the scooter from the valet closet. Finally, he figured it out, went to the closet and did not understand how to turn it on. Because of this, I had to walk to the closet on my crutches, go inside, and find the scooter. Once in, I asked for the key, no one knew what I was talking about. We eventually made it to the room and the same man asked if we wanted our luggage left in the hall? No, we wanted it in the suite, so he pulled the cart in. We asked about the mini fridge, he said there had to be one but he didn't know where. Upon checkout, we wanted in the room over an hour for the cart that never showed. Every time we called, they put us on hold and never picked up. I went down on my crutches where one attendant was just sitting, asked for a cart, the cart was brought and left in the lobby. I couldn't take it up w my crutches, so the person I was with had to come down and get it. I requested the car, no one brought it around, so we eventually were able to leave at 12:10PM after being ready to leave at 10:30AM. I love the space in the suites, but the poor service was unacceptable, and we will stay elsewhere next time.

I’m writing this review because I had an amazing experience with one of the guest service staff members at the Marriott Baltimore Waterfront Minbahadur Ghimire. He was incredibly friendly and went out of his way to ensure that my stay was nothing short of perfect. His attention to detail and willingness to help with everything, from making sure the TV was working smoothly to setting up Netflix for me, made my stay feel personalized and truly exceptional. The hotel itself is beautiful and well-maintained, with spacious rooms that are kept spotlessly clean. The restaurant offers a wide variety of delicious dishes, catering to all tastes and dietary preferences. Every meal was fresh, and the dining experience was a highlight of my stay. The only area that could use improvement is the gym. The equipment is outdated and could definitely use an upgrade. With newer machines and more options, the gym would certainly set the hotel apart even more. Aside from that, the hotel’s location is fantastic. It’s right on the waterfront, close to many attractions, and provides easy access to everything Baltimore has to offer. Overall, my experience was great, and I highly recommend staying here! This version highlights the staff first, as requested, then provides details about the hotel and amenities, including the gym feedback.

Molto buono, buono prezzo, vicino al parcheggio pubblico può risparmiare molto denaro.

Appartiene all'appartamento a stile hotel, spazio spazio grande e confortevole, rapporto costo/prezzo alto, molto buono.

Questa è la prima volta che vengo in questo hotel, mi sono sentito molto ben accolto, il personale era super gentile e professionale, pulito. Mi ha fatto sentire a mio agio, la camera era fantastica, il bagno era fantastico, non volevo lasciare ciò che amavo era che il mio nome era sulla TV, tornerò sicuramente presto.

L'hotel è situato lungo la strada dal centro convenzionale, è pulito, sicuro, amichevole e ha tutte le attrazioni che cercavo. Ho dovuto prenotare un altro posto dopo la cancellazione e mi sono intrigato a trovare una stanza pulita, con aria condizionata con tutto quello che mi serviva.

Nonostante gli anni, li porta bene: la struttura è in buone condizioni e in alcune parti ha subito ristrutturazioni. Le camere sono abbastanza spaziose e i letti comodi. Sufficientemente ampio anche il bagno. Purtroppo, come in molti hotel americani, è presente la classica moquette marrone. Un riammodernamento di camera e bagno (le piastrelle sono esteticamente inguardabili) sarebbe auspicabile. Comunque complessivamente la struttura è pulita e ben tenuta. Considerando anche la posizione centrale, poco distante dal water front (meno di 10’ a piedi), direi che è una sistemazione più che decorosa. Ai lati della hall si trovano anche un ristorante (pranzo e cena) e una bakery (colazione), ma entrambi con una offerta piuttosto ristretta e poche possibilità di scelta.

Siamo stati molto soddisfatti del nostro soggiorno nelle suite di Springhill. Il signore di Valet, Akeem(?), è stato molto utile, gentile e professionale. Darrien è stato fantastico, accogliente, gentile e professionale. Ha risposto molte delle mie domande con grandi suggerimenti. Le nostre camere erano speciali, pulite e confortevoli. Ci sono state colazione, specialmente le uova w/cheese.

L'hotel si trova a circa 10 minuti a piedi dal porto interno. In generale non è così male come i commenti ritratti. La mia camera da letto con gemella è decente e spaziosa. Potrei anche godere di un check-in precoce al pranzo.

The hotel was very clean and the linen was clean and fresh. The front desk staff was helpful and friendly. The breakfast was delicious and we had many choices. I love the fact that the hotel was near the airport, only a few minutes away. I will definitely stay there again.

I have so many great things to say about the service I received at this hotel. It was amazing. The rooms were newly renovated and they are very spacious. It had that newly carpet smell. The foyer of the hotel was really nice. My husband and I had the chance to watch the Super Bowl in our on little cubicle and we were assisted with fabulous drinks 🍹 from the bar from Taylor and Pam. I wanted Baylis with my coffee and Taylor NAILED it. When I first checked in, Rochelle was very kind and approachable. She made sure that I had extra towels and feather free pillows. Basically, she matched our energy. We laughed and joked until I knew that this was the place for the next 7 days. The gym was very clean and they had new machinery. I usually don’t use the hotel gym but it had everything I needed along with the cleanliness. My husband had a lot to say about the staff as well. He enjoyed conversing every morning with the cook Diana. He said her burritos were to live for. He was excited every morning to eat his freshly made breakfast. If you were thinking about staying here, think no longer! It’s the place to stay in Annapolis. Oh, last but not least when I was checking out I met the GM and it was indicative that The Apple 🍎 don’t fall far from the tree!” Her staff was marvelous due to them having a great leader. Thanks Courtyard Staff for making our stay one to remember!!!

Il condizionamento dell'aria non è mai stato davvero freddo. Il bagno sembrava vecchio, il tovagliolo era rotto, la testa del doccia non era in buono stato e non aveva una grande pressione idrica. Nessuna tovagliola aggiuntiva. Il coperchio di bordo era necessario per essere irraggiungibile prima di poter essere utilizzato. La stanza era troppo calda per dormire bene nonostante l'aria si trovava tutto il tempo

Ho guardato attentamente tutti gli hotel aerei BWI prima di prenotare, e ho deciso che il Westin probabilmente è il migliore. Ora, dopo essere rimasto lì, sono abbastanza sicuro che avevo ragione. Il posto è pulito e moderno, con un lobby spazioso e un design aggiornato nelle stanze. Le tende di blackout sono alcune delle migliori che abbia mai visto: mi sono svegliato alle 8:30 e sono convinto che fosse ancora mezzogiorno. Il bagno ha una doccia grande, era pulito e completamente riempito di asciugamani.

I’ve booked my stay at this location for many years. I love the convenience and helpfulness from the staff!

Hotel molto buono e il personale della reception sono stati molto gentile con me

For a chain hotel, this property has character. The lobby and room decor are very warm, making use of dark wood and chock full of sailing-inspired decor. Really nice. The location was good for visiting the Naval Academy and Annapolis - a short drive to downtown. We had a 1-bedroom king suite which was a bargain for under $150. However, the pull-out bed in the living room was pretty creaky and uncomfortable. Our suite backed up to a tree-lined area and was very quiet. The hot breakfast buffet was OK, but nothing outstanding: the scrambled eggs were pre-formed discs and the only fresh fruit was apples and oranges. It would have been nice to have bananas or cut fruit. All in all, a good value for a good night's rest.

While this location could sure use renovations and the rooms on the first floor surely need new sleeper sofas. The service was kind and each team member was so friendly. The front desk, the laundry lady, and the breakfast attendant. It was packed weekend of mostly lacrosse families.

The rooms are so happy, quirky, and enjoyable to be in. The valet staff is superb; kind and professional. Hotel is clean and the staff is very friendly. The architecture and design of the lobby and common areas is very open and aesthetically pleasing; it doesn’t feel like a traditional hotel. It’s casual and stylish. Hotel has a great sense of humor and a solid brand.