Turchia: hotel con spa nella provincia di Provincia di Adalia

The room was a good size and the beds were comfortable. Housekeeping was reliable, with fresh towels and bottled water provided every day. Breakfast offered a good variety of food, and items were replenished quickly by attentive staff. Unfortunately, there were numerous flies around the dining area and on the uncovered food, which significantly detracted from the experience. Room service was generally acceptable, although the quality did not reflect the prices charged. It felt expensive for what was provided and fell short of what I would expect from a four-star hotel. The complimentary shuttle bus to the beach was a welcome benefit. Unfortunately, my positive impression of the hotel changed dramatically midway through our stay. Shortly after room service had delivered our meal, I received a phone call asking me to come to reception. I was informed that because my room service bill was approaching £100, I needed to settle it immediately as I was considered a “high-risk” guest. I found this surprising and inappropriate, particularly as I had already paid for my accommodation in full before arriving. When I attempted to pay by card, I was told twice that my payment had failed. I was then asked to use another card, which I did. When I returned to my room to eat my now cold meal, I checked my banking app to understand why my first card had supposedly failed. To my surprise, I discovered that all three payment attempts had actually been processed, meaning I had been charged three times. I immediately returned to reception and showed staff the transactions on my banking app. Despite the evidence, I was initially told the payments had not gone through, that I was mistaken, and that everything would automatically correct itself once they balanced the accounts at the end of the day. The refund did not happen. The following day I returned to reception with the same evidence. Staff apologised and acknowledged that I had indeed been charged multiple times, assuring me that a refund would be processed. However, I was repeatedly told that the matter would be dealt with by the accounts department and that it could take up to 21 days for my money to be returned. As I was checking out today, four days after the duplicate charges were made, I had still not received the promised refund or the written confirmation that I had repeatedly requested. In an effort to resolve the matter privately before leaving, I also sent a polite WhatsApp message to the hotel outlining my concerns and requesting assistance. That message received no response. Most concerning of all, during the checkout process the same member of reception staff attempted to charge me again for the very same room service bill that had already been paid and had resulted in the duplicate charges. Had I not been paying close attention, I could easily have been charged yet again. If I had been travelling on a tighter budget, having hundreds of pounds tied up because of the hotel’s mistake could have had a serious impact on the remainder of my trip. What disappointed me most was not that an error occurred—mistakes happen in every business—but the lack of urgency, accountability and communication in resolving it. Overall, there were aspects of the hotel that we genuinely enjoyed. The reception team were friendly, housekeeping was reliable, and breakfast staff worked hard. Unfortunately, the handling of this financial issue completely overshadowed those positives. I have retained screenshots of the duplicate transactions, my banking records and my communications with the hotel. This review is an accurate account of my experience. If my refund is received promptly after my departure, I will happily update this review to reflect that. However, based on my experience, I cannot recommend this hotel until it improves both its payment procedures and its handling of customer complaints.

Il cibo era buono per i soldi. Dimmi che e' buono e che e' vicino alla spiaggia. La ricezione è stata utile

Stylish, Spacious & Great Location Near the Beach – A Relaxing Stay in Antalya Visited in early March 2026, which is a relatively quiet time of year, making for a relaxed and peaceful stay. The hotel is easy to reach from Antalya Airport and is located on the beach road, close to the Aquarium and waterpark. First impressions are striking — the reception area is dazzling in brilliant white, giving a very modern, clean feel. Elsewhere in the hotel there are subtle red accents, while the main restaurant is completely red, which creates a bold and distinctive look. Check-in was smooth, with friendly and helpful staff who were happy to answer any questions. As it was early season, some facilities weren’t yet open, but this wasn’t an issue as there are plenty of restaurants, cafés and shops within easy walking distance. There’s also a guest information desk near the entrance if you need help planning activities. Rooms are spread across nine floors and are very spacious, with a minimalist all-white design. The low-level beds are comfortable, and each room includes a sofa and a daybed on the balcony — perfect for relaxing. Standard amenities include a safe, fridge, TV, tea and coffee facilities, and two large bottles of water replenished daily. Nice extra touches include a small sewing kit and shoe care kit. (Note: minibar items in the fridge are chargeable.) The bathroom features a large double walk-in shower, plenty of towels, and bathrobes. There are also plenty of power points throughout the room (European 2-pin plug required). A useful feature is the option to schedule housekeeping at a time that suits you. Breakfast is served on Level 0 (reception is Level 2), with room key scanning on entry. The buffet is extensive, with seemingly endless choices. There’s an egg station with freshly cooked options, hot dishes, a wide variety of breads (with toasters available), fresh muffins and cakes, fruit, salads, yogurts, fresh-squeezed orange juice, other juices including immunity drinks, plus tea, coffee and Turkish tea. Definitely more than enough to start your day well. Food and drinks are available throughout the day in the bar and restaurant, with reasonable prices. Alternatively, head out the rear gate past the pool and turn left to reach a pedestrian walkway lined with restaurants, coffee shops, dessert spots, and pastry shops — all facing the beach promenade. Beaver Coffee is a great stop, and unLock Pub is also excellent for food. Walk right instead for more local restaurants and a pleasant beach walk. Old Town is just a short Uber or taxi ride away, offering a more traditional local atmosphere. The Old Town harbour is particularly worth visiting for great views and plenty of food and drink options. Back at the hotel, the fitness facilities are impressive, with a large, fully equipped gym, fitness classes, and personal trainers available if required. There’s also an indoor pool (plus outdoor pool for warmer weather), large indoor jacuzzi pools, and a spa area featuring a Turkish bath, steam room, sauna, and relaxation area. Massages and other spa treatments are also available. There’s a seasonal water park attached to the hotel, a large aquarium directly opposite, and a shopping mall with supermarket about a 10-minute walk up the hill. Overall, a stylish, comfortable hotel in a great location — I thoroughly enjoyed my stay and would happily return. Hope you enjoy it as much as I did 👍🏼

La marea e la posizione dei bellissimi alberi di lama E' una struttura, ci siamo divertiti. Possiamo andare di nuovo.

Konaklayabilceğiniz güzel otellerden bir tanesi. Oda temizliği ve resepsiyon iyiydi. Konum olarak mükemmel. Yeniden tercih edeceğiz.

Eşimle gittim ve beklediğimden daha iyi bir yer oldu sadece konum olarak biraz bana ters geldi onun haricinde kesinlikle içiniz rahat kalabileceğiniz bir yer

Excellent resort hotel, located in a perfect location on lara beach, you can feel the warmth and professionalism of the staff from the moment you enter. Most of the people who come here are white, including family travelers, team building, and people who meet in the elevator or on the beach are friendly and usually gives you a ”hello”. There are fewer Asian faces, and I guess Asians may all take ”life photos” in Cappadocia, haha. Some of the facilities in the room are a bit outdated, but they do not affect usability at all. Choosing a sea view room allows you to see the snow mountains, the ocean, and the sunset just standing at the balcony. The hotel's restaurant, bar, and café are also available almost all day long, and sometimes I don't even want to leave the hotel. Next time I visit Antalya, I will definitely stay here for a few more days!

Tutto è stato molto grato per tutti i dipendenti.per questa fantastica vacanza.beh benvenuto di nuovo .

Una sola parola: Incredibile! È la prima volta che soggiorno in un hotel all-inclusive e non me ne pento affatto. L'hotel è un po' distante dal centro città (città vecchia), ma il quartiere è molto bello e vivace, situato proprio di fronte al mare. Raggiungere il centro è facilissimo, grazie ai numerosi autobus nelle vicinanze. Fin dal nostro arrivo, il personale è stato gentilissimo e disponibile, sia alla reception, sia in cucina, sia al personale delle pulizie. La camera era molto più bella di quanto apparisse nelle foto. Molto spaziosa, con una magnifica vista sulla spiaggia e sulle montagne. La pulizia era impeccabile. Il bar è aperto 24 ore su 24, 7 giorni su 7, con bevande illimitate (alcoliche e analcoliche) e c'è sempre cibo disponibile a qualsiasi ora del giorno (e della notte). Il buffet è ottimo, con un'ampia varietà di scelta, e cambia leggermente ogni giorno. Sono previste attività durante il giorno e intrattenimento serale. La temperatura della piscina interna potrebbe essere più alta, ma era comunque molto piacevole. La spa e l'hammam sono ben tenuti; era la prima volta che li provavo ed è stata un'esperienza molto piacevole. Se proprio dovessi trovare un difetto, direi la temperatura della camera. Di notte fa molto caldo. Un membro dello staff mi ha avvertito al mio arrivo che l'aria condizionata non funzionava, quindi ho dovuto tenere aperta la finestra del balcone, altrimenti era impossibile dormire. Nel complesso, abbiamo trascorso un soggiorno fantastico. Consiglio questo hotel al 100%!

L'Hotel City Live è situato di fronte al grande centro commerciale Terracity, super per una notte e un shopping a Antalya. Il taxi è in posizione di fronte all'hotel e vi è un ristorante, un ufficio di cambio si trova proprio sulla strada accanto. La colazione è in forma di buffet e in estate si può anche entrare nella piscina e nel sole. Il personale è amichevole e utile. La stanza dispone di un divano e spazio sufficiente per 3 persone, poiché è disponibile un letto singolo e un letto matrimoniale. Le finestre sono semplicemente accoppiabili e non c'è balcone tranne nella suite Junior. Tuttavia, è possibile prenotare una stanza per fumatori. Un aria condizionata è anche nella stanza e le letti e le cuscinetti sono comodi. Ciò che è stato difficile è stato che si deve aspettare molto tempo per gli ascensori, anche se ci sono due. Per un breve viaggio questo hotel è ideale, sarebbe consigliabile se non si dispone di grandi idee e si desidera essere puliti e confortevoli e solo per shopping a Antalya.