Portogallo: hotel con spa nella provincia di Distretto di Lisbona

The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away. The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition. In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo! I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed! It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable. It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that. The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal. Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.

Ao nível do quarto tudo OK, a única falha é que tinha apenas um ventilador que não era suficiente para refrescar o quarto, seria necessário um AC. O que mais desapontou foi que na zona de estar/salão de jogos nunca tinha ninguém para atender e a falta de limpeza da piscina e jacuzzi exteriores. Mas no geral gostámos e tivemos uma boa estadia. Todo o staff foi simpático.

The hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended. Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided. The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere. On the positive side, the bed was very spacious, which we greatly appreciated. Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.

È stato abbastanza buono. Lo scarico era rotto e qualcuno se n'è accorto e l'ha riparato subito. L'ambiente era fantastico e la camera era arredata con gusto.

Everything was great, my only complaint is that the bed is not as comfortable as the other hotels that I have stayed. Was hard no soft foam and I could feel the wire springs.

Gostamos muito.

Un hotel con una buona posizione è vicino a un centro commerciale e c'è un ristorante cinese a cinque minuti a sinistra, che ha un sapore eccezionale. La stanza è relativamente grande e la biancheria da letto è relativamente pulita. Il garage sotterraneo costa 12 euro al giorno, il che è molto conveniente. C'è solo un garage sotterraneo dove devi spostare i bagagli su per le scale per raggiungere la tua camera.

Ho avuto un buon soggiorno all'Hotel Luster. Tutto dalla camera al colazione era sinceramente meraviglioso. La camera era davvero comoda, e il personale era sempre utile e amichevole. Adoro anche le piscine e il bagno sono entrambi super pulito e rilassante. In generale, è stata solo un'esperienza davvero piacevole, e sicuramente mi fermerò di nuovo qui.

The hotel is absolutely beautiful. From the moment I arrived, everything felt polished and luxurious. The staff were also beautiful in every way. Kind, professional, well presented, and genuinely attentive. The housekeeping ladies were a true highlight. Always sweet, always smiling, and clearly proud of their work. They made a lasting impression. The rooftop is stunning with breathtaking views and a sleek infinity pool. However, the space is compact and gets crowded quickly. There are only a few sun loungers, with some extra deck chairs added, but it still feels quite limited. The lifts can be frustrating. There are only two serving all the guests going up to the rooftop on the thirteenth floor, so the wait times can be long at busy times. Overall, the hotel gives luxury. Lisbon as a city is definitely expensive, but the level of service and quality at this hotel makes the cost feel more justified. I would definitely return.

Hotel bem mantido e conservado, com necessidade de pequeninos ajustes para não ter nada a apontar (como afinação de fechaduras, melhor limpeza de ralos). Atenção ao cliente a melhorar, pela equipa de limpeza, que fazem o contrário do pedido do cliente (que mexem nas camas apesar de cliente as deixar fritas e solicitar que não lhes mexam). Recepção, colaboradores, profissionais e atenciosos. Algumas 'mordomias' acima do esperado para 3 estrelas, como água diária no quarto, piscina, sauna e banho turco incluídos no valor, cofre no quarto e de acesso directo, pequeno-almoço muitissimo aceitável e com bastante variedade.