Giappone: hotel con spa nella provincia di Prefettura di Nagano

We had a wonderful stay at Mercure Nagano Matsushiro Resort & Spa. The hotel has a perfect balance of comfort, relaxation, and authentic local charm. The staff were incredibly welcoming and attentive from the moment we arrived, making check-in smooth and stress-free. Our room was spacious, clean, and offered beautiful views of the surrounding mountains. Beds were comfortable, and the amenities were thoughtfully provided. One of the highlights was the onsen (hot spring)—a truly relaxing experience after a day of exploring Nagano. The spa area was clean, well-maintained, and never felt crowded. Breakfast and dinner at the hotel restaurant exceeded our expectations, with a great mix of Japanese and international options. The variety and quality of food made every meal enjoyable. The location is also excellent for sightseeing. Being close to Matsushiro Castle and other historic spots gave us a deeper appreciation of the area, while still being a short drive from Nagano city center. Overall, this resort is perfect for both families and couples who want to enjoy comfort, good food, and a true Japanese hot spring experience. We left feeling refreshed and would happily return again!

L'hotel ha una splendida facciata esterna e il personale della reception è cordiale. Sebbene la selezione del ristorante sia limitata, l'offerta per la colazione è piuttosto varia. Il noleggio dell'attrezzatura da sci è suddiviso in due categorie: ”Normale” e ”Alte Prestazioni”. Tuttavia, sono rimasto deluso dall'attrezzatura ad alte prestazioni, che era piuttosto usurata e aveva opzioni limitate. Spero che l'hotel possa offrire di più.

L'hotel è a soli 10 minuti a piedi dalla stazione ferroviaria. La struttura e la camera del ronzio sono buone. Si consiglia di prenotare questo hotel.

Nice neighbourhood, not easy to access. Main building is slightly old but great accommodation for a day or 2. There also onsen to enjoy by self booking at the counter.

I cottage sono bellissimi e ben attrezzati con attrezzature. E' un piacere svegliarsi in mezzo alla natura e all'aria fresca. I servizi di trasporto a cottage sono abbastanza frequenti, ma può essere un problema per le famiglie con bambini piccoli e anziani.

Mi piace stare qui. Molto consigliato per tutti che cercano l'hotel a Matsumoto. L'hotel offre più cose di quanto mi aspettavo, ad esempio, bevanda benvenuta (comprese birra e palle di alto livello) bagno pubblico e tavolo da massaggio, sedia da massaggio.

Compared to Prince West, The Prince is much quieter and cozier. The room comes with a kitchen and the bathroom is spacious. Our room was on the first floor which opens directly to the outside, so when it snowed my daughter ran happily outside to make a snowman. There was a lounge serving drinks and wines, which all guests could enjoy, what I appreciated the most is the library setting with books to read. Service was phenomenal, the reception and all staff members were helpful.

Some of the best customer service we've ever experienced. Ms. Abe was wonderful and her English was excellent. The outdoor onsen was perfect, truly beautiful. A big, well landscaped area, truly relaxing. All guests get to reserve 30 minutes of private use each evening, which was wonderful, but you can also go back during men's time, women's time, or mixed if you want to enjoy some more. The breakfast was also very good, and the room was sizeable. This was our favourite stay in Japan.

L'hotel è vicino alla zona sciistica. Vivo nel cottage dell'hotel e era pulito e bello. Il mio cottage non era vicino al lobby principale dell'hotel, ma c'era un furgone e arrivava molto velocemente quando abbiamo chiamato. Il colazione è stato molto bello, soprattutto al Karuizawa Grill.

Il ricco ryokan sulla Nakasendo Trail circa un chilometro prima di Tsumago. Delizioso pranzo e colazione e il personale è caldo e amichevole.