Canada: hotel con spa nella provincia di Alberta

At first five stars. Once we tried to catch some winks though, we found that we could not get comfortable. The sheets are stiff and unpleasantly unpleasurable. We slept poorly and felt tired even tomorrow (today). The bathroom was clean and glassy.

Spent 5 nights here and was very pleased. Staff were, without exception, pleasant, friendly, helpful and welcoming. Room was spacious and well-equipped. Restaurant/bar served good range of food and drinks. Reasonably priced and tasty. One thing which puzzled me was that, having paid for breakfast in advance, I was left to serve myself from the drinks and buffet area. I had no problem whatsoever in doing so. However, over the course of several breakfasts, I noticed that a few other guests were served by the waiting staff. It was not clear why this was. The hotel has pleasant decor and good facilities, including pool and gym. However, it is slightly puzzling why it is called Holiday Inn:Calgary Airport, as it is not in close proximity to the airport in the manner one would usually expect. Which leads me to the only problem I have with this hotel; its shuttle bus. The IHG app indicated that a shuttle bus was available. Indeed, it provided information as to where the buses were to be found - with information relating to both international and domestic terminals. I went to the appointed place and waited and waited. No shuttle bus appeared. I was really keen to get to the hotel as I had arrived on an early morning flight from the U.S. Finally, after an hour, I called the hotel and spoke to someone who said he would transfer me to reception. The connection then dropped. At the same time, a driver from another hotel group informed me that one had to order the Holiday Inn shuttle. I telephoned again and, this time, was told that the shuttle bus would make its way to the airport to collect me. Which it did. By that time, I'd been standing outside the arrivals area for well over an hour. When I got to the hotel, reception staff told me that the requirement of ordering use of the shuttle in advance had been in place for about four years. That being the case, why for goodness sake doesn't the app, the website or the email one receives in advance of a stay tell people that! It was frustrating to the point of annoyance and really out of step with all other customer service/relations. I had the interesting experience of the hotel being evacuated one evening due to a fire alarm (found to be false). Staff seemed to handle the matter competently. It's reassuring that a Fire Station is very close by - much closer than the airport and the firefighters didn't have to wait for, or order, a shuttle bus.

L'hotel è stato aggiornato gratuitamente a una suite familiare. La camera non è grande, ma la disposizione è sorprendente, moderna nello stile e confortevole in cui vivere. Parcheggio gratuito e ampi posti auto. La biancheria da letto è pulita e confortevole e le pantofole non sono fornite. La cena al ristorante dell'hotel è davvero deliziosa e durante i normali orari di pranzo è necessario fare la fila per circa 30 minuti. C'è un sentiero lungo il fiume davanti alla porta sul retro della stanza, che è molto adatto a chi ama fare una pausa e camminare sull'acqua. L'hotel dispone di un bus navetta per Lake Louise, che dista circa 5 minuti in auto.

Banff Aspen Lodge provided me with a great hotel experience as part of my memorable trip to the Rockies. Staff were friendly and accomodating to all guests. The room was spacious and comfortable. The hotel’s general ambiance was warm and welcoming, which I always appreciate. I would stay here again if I ever have the opportunity to go back to Banff.

La stanza è molto benvenuta dopo un lungo viaggio di giorno e un buon sonno notturno. La colazione era molto buona in una zona piacevole. Tutti i dipendenti erano molto utili e hanno fatto il nostro inizio vacanza. Grazie mille per essere dispiaciuto solo per 1 notte.

I liked the room that it had a tub in the bathroom and microwave and fridge as well. Very convenient for me. Breakfast was self serve with choices of cold and hot drinks, lots of fruits, yogurt in the fridge, cereals and choices of bread with a toaster at the end of the counter. The dining room area is large and sunny. Relaxing atmosphere. The checkin counter person was very helpful and at check out took the time to help me find my Wyndham membership account so I could earn my credit for staying there. Very pleasant experience over all.

I am paraplegic and I was travelling with my eight-year-old son. On August 30 I called the both of you Lodge to inquire about their accessibility policies. They told me they had an accessible guestroom that would meet my needs. I reserved the room for the night of September 6 upon arriving, I immediately noticed that there was no automatic doors or automatic door, opener buttons, the doorways were very narrow, and it was hard to get my wheelchair and the luggage in Inside. Once inside, I had to use the washroom, as we had just been travelling on a bus for hours, but I cannot fit my wheelchair in their washroom very easily, as it was not accessible in the least. I managed to get inside with the assistance of my child, but shutting the door was another story. After checking in, I realized that their ‘ Accessible’ room was all the way at the end of the hall tucked into the corner, with a very narrow hallway leading up to the door, which made it impossible for me to get inside without, once again, the assistance of my child. The room itself was a disgrace. Very small and not enough room on either side of the bed to allow a safe transfer. The curtains/windows were beyond my reach. I cannot have any light or fresh air and to add to the discomfort the room was smelt musty, and a faint odour of steel urine . I cannot even open the mini fridge or reach the television. The bed/mattress seemed like just a cheap double bed The bathroom doorways were so narrow. I could barely enter it, and even if I could access it easily, it would MM have been completely unuseable for me. There was not sufficient clearance under the sink for my wheelchair, I cannot get anywhere near the toilet, and there was no accessible bathing option, just a lowered bathtub that again, would have been completely useless to somebody in a wheelchair. If this was not insulting enough, not to mention frustrating, and very disappointing for me and my son, when I went and told the staff at the front desk that I was not able to stay in that room, as it would not be functional for me, put me in a different hotel and charged me a $50 upgrade fee, and they did not even offer to assist me moving to the hotel, which ended up causing Sun and I to miss already paid for attraction. Once I got to the other hotel, I realized I had to pay a $250 security deposit which was $50 more than the other hotel and $50 less I had for my vacation that I spent a great deal of time saving and budgeting for in total, I spent $160 more than I was planning on spending and it severely took a negative tool on our trip and it’s entirety and the ripple affect this caused was extensive. When I got home, I messaged the manager and asked him to make me finish the whole and addressed my concerns about the completed. Disregard for accessibility/safety. He tried to throw $50 at me and tell me that the accessible room works for many of his guests and that he was grateful for my feedback as they strive to achieve accessibil

La posizione era sorprendente. Abbiamo fatto un concerto e abbiamo goduto del cibo al bar di fiamma e alcune bevande e siamo rimasti all'hotel. Bello hotel e personale sorprendente e grande cibo!!!

It has excellent staff, GREAT FOOD and a great location and they are always willing to go above and beyond. I started coming here because of poor service at another near by hotel and don't regret it at all.. So i look forward to every trip. I just wish the breakfasts were a little earlier

This hotel not only met our expectations but surpassed them! All the staff were very welcoming, friendly and helpful. The guest room is well appointed with a very comfortable bed, fridge, microwave, kettle, coffee maker, large screen tv, comfortable chair, a desk area, and large windows with blackout drapes. Slippers and robe are thoughtfully provided. The bathroom has a marble like surround with walk in shower. The vanity area has a large top. Hairdryer and makeup mirror supplied. Water pressure is great and the toilet even has a bidet. The property has a charming outdoor garden/patio area. The pool temperature is warm. The hot tub temperature is great, but is a bit on the small side. There is a well equiped gym for guest use. This hotel is truly a gem!

At first five stars. Once we tried to catch some winks though, we found that we could not get comfortable. The sheets are stiff and unpleasantly unpleasurable. We slept poorly and felt tired even tomorrow (today). The bathroom was clean and glassy.

Spent 5 nights here and was very pleased. Staff were, without exception, pleasant, friendly, helpful and welcoming. Room was spacious and well-equipped. Restaurant/bar served good range of food and drinks. Reasonably priced and tasty. One thing which puzzled me was that, having paid for breakfast in advance, I was left to serve myself from the drinks and buffet area. I had no problem whatsoever in doing so. However, over the course of several breakfasts, I noticed that a few other guests were served by the waiting staff. It was not clear why this was. The hotel has pleasant decor and good facilities, including pool and gym. However, it is slightly puzzling why it is called Holiday Inn:Calgary Airport, as it is not in close proximity to the airport in the manner one would usually expect. Which leads me to the only problem I have with this hotel; its shuttle bus. The IHG app indicated that a shuttle bus was available. Indeed, it provided information as to where the buses were to be found - with information relating to both international and domestic terminals. I went to the appointed place and waited and waited. No shuttle bus appeared. I was really keen to get to the hotel as I had arrived on an early morning flight from the U.S. Finally, after an hour, I called the hotel and spoke to someone who said he would transfer me to reception. The connection then dropped. At the same time, a driver from another hotel group informed me that one had to order the Holiday Inn shuttle. I telephoned again and, this time, was told that the shuttle bus would make its way to the airport to collect me. Which it did. By that time, I'd been standing outside the arrivals area for well over an hour. When I got to the hotel, reception staff told me that the requirement of ordering use of the shuttle in advance had been in place for about four years. That being the case, why for goodness sake doesn't the app, the website or the email one receives in advance of a stay tell people that! It was frustrating to the point of annoyance and really out of step with all other customer service/relations. I had the interesting experience of the hotel being evacuated one evening due to a fire alarm (found to be false). Staff seemed to handle the matter competently. It's reassuring that a Fire Station is very close by - much closer than the airport and the firefighters didn't have to wait for, or order, a shuttle bus.

La stanza è molto benvenuta dopo un lungo viaggio di giorno e un buon sonno notturno. La colazione era molto buona in una zona piacevole. Tutti i dipendenti erano molto utili e hanno fatto il nostro inizio vacanza. Grazie mille per essere dispiaciuto solo per 1 notte.

La posizione era sorprendente. Abbiamo fatto un concerto e abbiamo goduto del cibo al bar di fiamma e alcune bevande e siamo rimasti all'hotel. Bello hotel e personale sorprendente e grande cibo!!!

It has excellent staff, GREAT FOOD and a great location and they are always willing to go above and beyond. I started coming here because of poor service at another near by hotel and don't regret it at all.. So i look forward to every trip. I just wish the breakfasts were a little earlier

This hotel not only met our expectations but surpassed them! All the staff were very welcoming, friendly and helpful. The guest room is well appointed with a very comfortable bed, fridge, microwave, kettle, coffee maker, large screen tv, comfortable chair, a desk area, and large windows with blackout drapes. Slippers and robe are thoughtfully provided. The bathroom has a marble like surround with walk in shower. The vanity area has a large top. Hairdryer and makeup mirror supplied. Water pressure is great and the toilet even has a bidet. The property has a charming outdoor garden/patio area. The pool temperature is warm. The hot tub temperature is great, but is a bit on the small side. There is a well equiped gym for guest use. This hotel is truly a gem!

Il mio soggiorno a Hampton Inn, presso Hilton Calgary Airport North era fantastico! L'hotel è convenientemente situato vicino all'aeroporto, rendendolo perfetto per i viaggiatori. Mi piaceva il servizio di navetta gratuito, che ha fatto arrivare e uscire dall'aeroporto una brisa. La stanza era pulita, moderna e molto confortevole, offrendo un buon sonno notturno. Anche io apprezzai le nuove strutture di lavaggio delle monete, che erano molto comode durante il mio soggiorno. Il personale era amichevole ed efficiente, e il colazione complimentare aveva molte opzioni per iniziare il giorno giusto. Molto consigliato per chiunque viaggia attraverso Calgary!

The room was excellent, 2 large beds and a large bathroom and shower area. I will stay here again

Stavamo andando in Messico e dovevamo passare la notte a Calgary. L'hotel aveva una navetta gratuita e era disponibile tutto il giorno in ore. La nostra camera era tranquilla e il personale eccellente. Il nostro soggiorno era breve ma ci sono stati trattati come il nostro business era apprezzato. Ci hanno informato che la nostra stanza era pronta per posta elettronica.Ha un ristorante sul sito con altre opzioni vicino.

We stayed just one night, but we were very pleased with everything. Location is very convenient to everywhere. The staff was very friendly and very eager to help. Everywhere we walked to in the hotel it was very clean, and we'll maintained. We ate dinner and in the morning breakfast both were very satisfying. I definitely recommend this hotel. Thanks to everyone.

Banff Aspen Lodge provided me with a great hotel experience as part of my memorable trip to the Rockies. Staff were friendly and accomodating to all guests. The room was spacious and comfortable. The hotel’s general ambiance was warm and welcoming, which I always appreciate. I would stay here again if I ever have the opportunity to go back to Banff.

I am paraplegic and I was travelling with my eight-year-old son. On August 30 I called the both of you Lodge to inquire about their accessibility policies. They told me they had an accessible guestroom that would meet my needs. I reserved the room for the night of September 6 upon arriving, I immediately noticed that there was no automatic doors or automatic door, opener buttons, the doorways were very narrow, and it was hard to get my wheelchair and the luggage in Inside. Once inside, I had to use the washroom, as we had just been travelling on a bus for hours, but I cannot fit my wheelchair in their washroom very easily, as it was not accessible in the least. I managed to get inside with the assistance of my child, but shutting the door was another story. After checking in, I realized that their ‘ Accessible’ room was all the way at the end of the hall tucked into the corner, with a very narrow hallway leading up to the door, which made it impossible for me to get inside without, once again, the assistance of my child. The room itself was a disgrace. Very small and not enough room on either side of the bed to allow a safe transfer. The curtains/windows were beyond my reach. I cannot have any light or fresh air and to add to the discomfort the room was smelt musty, and a faint odour of steel urine . I cannot even open the mini fridge or reach the television. The bed/mattress seemed like just a cheap double bed The bathroom doorways were so narrow. I could barely enter it, and even if I could access it easily, it would MM have been completely unuseable for me. There was not sufficient clearance under the sink for my wheelchair, I cannot get anywhere near the toilet, and there was no accessible bathing option, just a lowered bathtub that again, would have been completely useless to somebody in a wheelchair. If this was not insulting enough, not to mention frustrating, and very disappointing for me and my son, when I went and told the staff at the front desk that I was not able to stay in that room, as it would not be functional for me, put me in a different hotel and charged me a $50 upgrade fee, and they did not even offer to assist me moving to the hotel, which ended up causing Sun and I to miss already paid for attraction. Once I got to the other hotel, I realized I had to pay a $250 security deposit which was $50 more than the other hotel and $50 less I had for my vacation that I spent a great deal of time saving and budgeting for in total, I spent $160 more than I was planning on spending and it severely took a negative tool on our trip and it’s entirety and the ripple affect this caused was extensive. When I got home, I messaged the manager and asked him to make me finish the whole and addressed my concerns about the completed. Disregard for accessibility/safety. He tried to throw $50 at me and tell me that the accessible room works for many of his guests and that he was grateful for my feedback as they strive to achieve accessibil

This was a disappointing stay. The contract was for a private bathroom. The wash basin was in the main room and doubled as a sink. No definition of private bathroom has the wash basin outside the toilet/shower room. There was a constant vibration from the large fans / generator directly outside the window. This went on all night with the window shut. We raised this and were told ‘it’s for the whole complex so we can’t turn it off’ and “it’s next door and not on our property so we can’t do anything about it.” “You need to keep the window shut as it’s soundproof.” We did and it wasn’t. We asked how to manage the heat in the room. The toilet/ shower was like a sauna and the rest of the room was very hot. The advice was turn off the thermostat (it wasn’t on), put on the airconditioner (all night!?) and open the window. See above re shutting the window against compressor noise. There were no other rooms we could be moved to for our remaining stay of two nights and ‘housekeeping didn’t like it if guests stay single nights’, ‘if we have another room you’ll be the first to know’ All in all we felt dismissed. The inconveniences in the room and the terrible attitude of the staff were far short of expectations for a room of around $500 per night. Congratulations to Marwan and his Czech colleague who helped get maintenance reduce the heat. But a rip off for the price.

Il check-in ha richiesto molto tempo e non era senza problemi. La posizione era eccellente. La selezione del colazione in particolare il caffè era mediocre.

The location of the property was excellent, making it convenient to reach downtown by Roam bus. staff will give you a ticket during your stay. The beds and pillows were comfortable, Had all the amenities you needed both shower room and kitchen. Price for this stay is reasonable. So I would highly recommend this place and would stay here again when we get back to Banff.

This was a very comfortable, well-managed hotel. The staff willingly changed our room when we asked to move from the first floor. Staff was exceptionally helpful and friendly. I would definitely stay here again! Price was high, but going rate in Banff.

We could not fault our stay at Fox hotel and suite. I was torn between four and five stars but I guess the reception/bar area was a little tired and the restaurant menu may not suit more up market tastes in food. However, we had a suite and the size was excellent. It offered excellent value for money with a good sized seating area and kitchen. Comfortable bed and soft towels. Filter coffee machine with quality coffee. Staff were helpful and friendly. Free passes for Roam bus service which stopped outside the hotel door. Excellent cocktails and friendly bar staff. For us a five but acknowledge a freshen up downstairs would be good. Free covered parking too.

La posizione stessa era grande, camminando a distanza da tutto il centro. La stanza era buona, tutto quello che si aspettava. Era una stanza di divisione superiore, così ha un'unità AC. Il personale dell'hotel era molto amichevole e il check-in era una brisa. Il check-out era mobile, quindi ancora più veloce. Posso vedere che il parcheggio è un problema, soprattutto in inverno se volete parcheggiare sottoterra. L'unico posto a valle del soggiorno è il colazione. Non era molto buono, molti dei prodotti caldi erano freddi e le loro piccole pancake erano dure e crudeli, la salada di frutta era di un taglio e senza gusto. Avremmo dovuto andare a colazione, ma pensavo che sarebbe stato meglio prendere qualcosa di veloce da quello che abbiamo fornito prima di iniziare il nostro giorno. In generale, un buon soggiorno e prenotare qui di nuovo.

really love the moose hotel. the location is perfect exactly in the downtown area and its near iga supermarket and bus stop. the outdoor hot pool is so lovely at the top of the hotel with the view of Banff mountain . there is a laundry coins The staff also really nice :) will coming back for sure

Very good location, parking is also very convenient. Room is acceptable. However, the service is great. Quite helpful and friendly. Offer lot of local advices. If come back next time, this is hotel will be my first choice.

I liked the room that it had a tub in the bathroom and microwave and fridge as well. Very convenient for me. Breakfast was self serve with choices of cold and hot drinks, lots of fruits, yogurt in the fridge, cereals and choices of bread with a toaster at the end of the counter. The dining room area is large and sunny. Relaxing atmosphere. The checkin counter person was very helpful and at check out took the time to help me find my Wyndham membership account so I could earn my credit for staying there. Very pleasant experience over all.

Located near West Edmonton Mall. The room looks good and new, It is also very spacious, clean, and comfortable. The price is also good and not too overpriced unlike other places. Their staff are so nice and helpful as well. We will definitely stay in this hotel again.

Good location and Convenient. Service was good and staff were friendly. The room was clean and in good size. Good to include breakfast, not super yummy, but fair enough for a morning start . The swimming pool is super small, we didn’t bother, we went out every day for our own activities arrangements.

We had just left the Oilers game and were walking south in search of a taxi when we stumbled into the Chateau Lacombe and decided to have a late night snack and drink at the Bellamy Lounge. Nice spot with a great river valley view. My friend ordered a Cob Salad. I ordered a dozen Spicy Hot Chicken Wings. The service was fast and friendly. The food was good. The ambience was great.

La camera era grande, letto fisso e HBO sulla TV! Tutti i membri del personale erano molto utili e amichevoli, e Mandy, che gestisce il colazione era particolarmente bello. Il parcheggio è ben accurato, coperto da telecamere di sicurezza e ha un guardia di sicurezza.

Prenotato questo hotel.. per 4 notti.. ancora qui è sera 2, ma veramente cercherò altre opzioni in mattinata per un miglior soggiorno. Pago $440 per una notte per qualcosa che pensavo fosse esecutivo alto fine.. molto deluso. Inoltre, la camera è davvero grande, letti e letti sono comodi e è molto pulito. Qui è la cosa, $ 440 per notte ? Per cosa? Generalmente gli hotel che sono in questa gamma di prezzi vengono con: un concierge, un portamano o due, servizio in camera, un mini bar, servizio in camera, servizio di chiusura, servizio di manutenzione di base, un catalogo in camera, ecc.. Questo hotel non ha nessuna attrezzatura che è semplicemente buona ma almeno meno le tariffe e non si fanno tutto per essere qualcosa che non è. Quando ho interrogato il personale di front desk, è stato tutto colpevole di Covid. Copi fuori al meglio e mi dispiace per il vostro personale. Lavoro in questo settore e sono stupido. Non si può più rimproverarsi della pandemia per le vostre carenze.

Abbiamo prenotato la camera di famiglia quando siamo venuti con i nostri ragazzi adolescenti per un gioco di olio. La stanza era HUGE! avevamo la nostra camera da letto, e i bambini avevano la loro. Inoltre, c'è un divano in sala da letto se avete bisogno. L'hotel è una posizione molto grande, non molto lontano dal centro commerciale o dal luogo di Roger. L'hotel è molto pulito e il personale di front desk è stato grande!

When we checked in we wanted some hot water to make a cup of tea. None in the rooms which was ok but when we went down to the lobby to ask they told my wife to walk down to the convenience store down the road and ask for some. This despite having the facilities in the breakfast room next to reception, they just couldn’t be bothered opening the door. Also rooms were dusty and old, and in need of significant repairs. For what they charge you would definitely expect better. Internet is portioned out by the day and throttled which I have never experienced before. Overall it is of the quality of a rent by the hour / 50 dollar a night motel trying to call itself a hotel. Technically they refer to themselves as a “truck stop” which is pretty much our experience. Much better value from any other hotel in the area at his price point. Highly unreccomended

La macchina del caffè non ha funzionato. Il fan del bagno non ha funzionato. Mantenere il muro e il tetto non ha funzionato.

Il colazione era buono e le aree comuni erano state mantenute pulite.