Pubblicata:24 mar 2025|Camera Deluxe King con balcone
Diego sharingOverview
Marketed as a five-star establishment, this hotel falls significantly short of that standard, offering an experience more in line with a 3-star property at best. However, the excellent value for money creates a compelling proposition for budget-conscious travelers.
Location
The location truly stands out as exceptional (AAA), situated within a small shopping center which provides convenience but comes with notable drawbacks.
Room Quality
Linens: The towels are noticeably dated and in need of replacement
Infrastructure: Air conditioning systems are subpar
Noise Insulation: Virtually non-existent, particularly problematic given the hotel's location
Noise Issues
Upper Floors: Clearly audible gym classes from the shopping center
First Floor: Additional disturbance from restaurant and bar equipment (mixers and other kitchen equipment)
Overall: Inadequate soundproofing throughout the property
Dining Experience
Breakfast Quality: Decent but basic
Beverages: Filtered coffee only (no espresso options or cappuccinos)
Positives: Fresh fruit juices available
Food Safety Concern: Cold cuts and cheeses are not properly refrigerated (not kept on ice or cooled), raising concerns in the hot climate
Staff
General Demeanor: Kind and courteous
Responsiveness: Very attentive when directly engaged
Breakfast Service: Staff frequently distracted by personal cell phones, creating an unprofessional impression
Value Assessment
Despite its five-star classification, this hotel delivers an experience more aligned with a good three-star establishment. However, the value for money is excellent, making it a worthwhile option for travelers who can tolerate the noted deficiencies. The combination of prime location and affordable pricing compensates somewhat for the shortcomings in amenities and service.
Mostra di più
Prezzo per notte da:1.594 MXN
Pubblicata:8 set 2025
Karen
Some of my clothes are missing. I have one very expensive shirt two pairs of pants and one bikini bottom all missing for my room. Food is terrible here at least breakfast is terrible. If it costs extra don't bother eat somewhere else. All they do is stick your food in the microwave. Coffee wasn't hot omelette was disgusting with a ton of raw onions in it and some disgusting cheese.As for the pool it's in a great location but quite shallow and not heated. The room is barely okay it's not really a Hilton quality room. People that work in the restaurant are grossly incompetent. They serve rawish bacon and if you want something cooked to hotter they shove everything in the microwave. I would stay here again because of the location but lock your suitcase. I put stuff in the safe and I would imagine that would have been stolen had I not locked the outside of the safe with my own locks and chains. I've never had clothes stolen from a hotel before I asked to speak to the manager but the front desk was not helpful. I had to go to the mall to buy a new shirt. The nicest thing about this hotel is a lobby. I heard that the adjacent restaurant was very good but they had bankers hours. Who closes on a Sunday at a hotel after 5:00? I'll tell you who somebody who has an allergy to money
Mostra di più
Prezzo per notte da:1.632 MXN
Pubblicata:19 feb 2026
Adrian (London)
I am very happy with this hotel. I arrived in the city quite early so I asked if I could leave my luggage with them until check in time. They kindly agreed to this.
All of the staff are excellent, professional and efficient.
The room was spacious and clean. It was serviced every day I was there and towels were changed daily. There was a fridge in the room and the bottled water was restocked every day. There was also lots of room in the fridge for other drinks etc
The breakfast was the best I have encountered on this South American trip. It included eggs, meats, cheese, bread, cakes, fruit juice, coffee and more
I used their laundry service. I left it with them in the morning and everything was hanging up in my room when I returned in the late afternoon.
The location was perfect, a short walk from many sights including the river, cathedral, Government Buildings and the Railway Museum. It's easy to get a Taxi, Uber or Bolt to any part of the city or beyond. It was about a 15 minute trip to the Coach Station.
I would highly recommend this excellent Hotel. Thank you
Mostra di più
Prezzo per notte da:483 MXN
Pubblicata:3 ago 2026|Camera Superior matrimoniale
LeoLee0857
Guests can unwind beside the heated outdoor pool, indulge in locally sourced farm-to-table dining at our signature restaurant, or rejuvenate with customized treatment packages at the full-service spa. Located just minutes from vibrant historic markets and scenic hiking trails, the property offers complimentary cruiser bikes, evening campfire cocktail hours, and dedicated 24-hour concierge service designed to tailor your perfect retreat.
Mostra di più
Prezzo per notte da:614 MXN
Pubblicata:1 mag 2025
AnsgarMase
Grande luogo, personale molto gentile, centro a tutto quello che ti serve. Una buona colazione fresca.
La piscina non è riscaldata e la mattina un po' fresca, ma grande e pulita.
Il servizio in camera era sopra le aspettative, mi fermerò di nuovo.
Mostra di più
Prezzo per notte da:1.238 MXN
Pubblicata:12 ago 2024
Mihepaola
Excelente hotel
Nos gustó mucho
La atención muy bien
Mostra di più
Prezzo per notte da:3.050 MXN
Pubblicata:23 mag 2026
Utente ospiteКомфортные апартаменты, удобный матрац и подушки, балкон с зеленью, просто восторг!!! И к тому же удобное расположение, рядом большой торговый центр delSol с большим продуктовым магазином delimarket и много разных вкусных кофеен и ресторанов
Mostra di più
Prezzo per notte da:829 MXN
Pubblicata:27 feb 2025|Camera King vista città
MintonsLa posizione è buona.C'è un centro commerciale vicino, e pochi minuti a piedi può raggiungere un altro centro commerciale.
C'è un bar sul tetto dell'hotel. Il paesaggio è fantastico e il prezzo è ragionevole.
Mostra di più
Prezzo per notte da:1.506 MXN
Pubblicata:17 mar 2025
Utente ospite
Wie wurden sehr nett empfangen und konnten das Zimmer auch schon früher beziehen. Der Pool ist sauber und schön zum abkühlen und schwimmen. Leider konnten wir die Fenster nicht öffnen und das Licht war defekt bzw. hat nicht richtig funktioniert. Man kann auch nicht richtig abdunkeln. Trotzdem können wir das Appartement empfehlen und auch wieder hier übernachten.
Mostra di più
Prezzo per notte da:991 MXN
Pubblicata:7 gen 2025
Tom
Nice place to stay lots of cool people at the hostel and nice staff. Very close to the inner city. Cats are very adorable. Only complaint is I wish the secondary bathroom light stayed on for more than three milliseconds
Mostra di più
Prezzo per notte da:202 MXN