Jilin, Cina: hotel pet friendly

La stanza è buona e buona. La comodità del trasporto circostante. La buona e buona qualità della stanza dell'hotel. La comodità del traffico circostante. La buona qualità della stanza dell'hotel è buona e buona. La comodità del traffico circostante. La buona qualità della stanza dell'hotel è buona e buona.

Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.

Le strutture della stanza sono complete, abbastanza grandi, i prodotti a letto sono molto puliti e senza odore.Il servizio è molto entusiasta e in posizione!La colazione è ricco, ogni piatto vale la pena provare, non come altri hotel stellari, il gusto è buono, il gusto dei piatti qui è abbastanza bello! La zona calda deve dare un grande lode, tutti i tipi di piscina, baia di qualità dell'acqua, baia di dimensioni esterne deve essere tutto, e una piscina può nuotare.La prossima volta che arriva Changbai Mountain deve vivere qui.

L'esperienza di soggiorno complessivo è particolarmente buona. Il personale è molto entusiasta. Chiamate in anticipo l'ora del negozio e fatevi un soggiorno molto veloce.La posizione geografica è anche molto buona. La porta è l'autobus. Ci sono anche New Population Street, Berlin Road, Chongqing Road a dieci minuti dalla linea 3 della metropolitana, e è conveniente andare ovunque.La colazione è anche molto ricco. La prossima volta, se c'è la possibilità di tornare a Changchun, vivrà qui!

A wonderful hotel. We used the masssge service for 128 rmb / 30 min. We had a stunning view to the sunrise over the mountsin and grest help, with getting the ski ticket and everything else organized. Also kn english. The lobby is also really cozy. A real recommendstion.

酒店服務員服務態度很好，地理位置優越，離火車站就十分鐘車程！還有專門司機去火車站接！有問題前台都會幫忙解決！早餐師傅非常熱情！我們最後一天趕七點多的火車，早餐還沒到時間，廚房的師傅們專門為我們準備了美味的早餐！讓我們美美的吃了一頓！

魯能度假區內的兩家地標酒店（地中海俱樂部，瑞士酒店）都住了。各有各的優點。現在就來説説瑞士酒店的特色。 首先性價比絕對瑞士佔優。同等大小的套房（80m2左右）瑞士酒店的價格是地中海早鳥價的三分之一。如果是現場訂，地中海價格還要高。當然地中海包含的項目比較多（温泉，一日三餐，孩子全程託管，雪場入場費，滑雪教練全部包含在房費裏了）。但是瑞士酒店包含的項目（雪場入場費，雪具）對於單純衝著滑雪來的家庭也足夠了，另外住瑞士酒店也能免費享用地中海俱樂部的温泉，不過確實沒有地中海酒店自己使用方便。 服務：就服務來説；瑞士酒店也相當專業，我們的管家coco小姐，非常細心盡責，從幫忙預約火鍋零點用餐（這個298的滿族銅火鍋套餐比較推薦，三口之家都吃不完，口味也很正宗），到介紹村內項目和長白山周邊遊玩，再到確認送機大巴的預約。事無鉅細。如果想預約滑雪教練應該也能請她幫忙（不過我們前面在地中海滑了4天有點累，衹想走之前在瑞士好好休息休息，所以就沒約）。除了coco，大堂的lssac王延賓小哥，武志勇和唐志鵬兩位（這三位應該是這幾個名字吧，如果記錯了還請勿怪因為時間有點久了可能會記混😅）也都很友好，積極幫忙照看孩子和拿行李。 衞生：達到標準5星水平吧。 設施：相對地中海來説比較簡潔，但是整體佈局比較適合家庭常住自己打理，比如有類似廚房的水吧枱。 環境：瑞士酒店的房間景色比較優美。 總來説，地中海適合不希望費心的遊客來悠閑度假。瑞士酒店適合希望自己探索自己規劃的遊客。

I highly recommend this hotel.The room was big, hair dryer power was strong n made the hair dry up very fast. They also got laundry detergent for the guest to use too. Their customer service was very good especially for foreigners like us who did not have a Chinese local number. They will assign one person in charge for us. And if we want to play the activity, we just need to inform the PIC. He/she will send U the tickets/ QR code, if face any questions, can also drop message via WeChat. PIC will reply within the shortest time. Under the food district section, there are few nice restaurants. You can ask them to recommend their local food too. You can enjoy using clubmed onsen too. Advice to go earlier if you wish to shower and use their hair dryer. I would like to compliment our PIC '晚風'. His service is very good. Response to use very quick and he did something that touches our heart. Something happened inside our room and the technician guy had resolved.. We just gave feedback to him and although he is on his off day, he still gets his team to prepare something for us as a compensation. We did not expect this. This really shows he still cares and puts customers in first place even when he is on leave. 👍 For our PIC, '晚風'.

L'atteggiamento del servizio è buono, le condizioni sanitarie sono buone, il viaggio è conveniente, il prezzo è scontato, il soggiorno con i bambini, la stanza è aggiornata gratuitamente, sono davvero grato, l'atteggiamento del servizio è così buono, la prossima volta dovrai vivere qui, e raccomandare ai tuoi amici

What a trip! The rooms are MASSIVE. It's essentially a full apartment. Very spacious and comfortable. The beds are extra extra large so perfect for families. For Western travellers, you may find the bed a bit hard. We were perfectly happy with it though. I personally will recommend Holiday Inn at the resort for those with kids. It's right next to the beginner tracks and that hotel hosts all the children activities and kids club. Though I don't know what the room is like. More from a location perspective. Wanda Jin Suites has 2 buildings. Best to get the 1st building as much closer to the beginner tracks and the service centre to rent ski gears. We were in the 2nd building. I will say from a location perspective, it was inconvenient for us as once you have snow boots on, it's a trek to carry your ski gears back and forth. There are lockers to put your ski gears in so we'll utilise that more next time. You do need WeChat though and if you don't have a local number, it gets difficult. If you're from Australia, just lose the 0 and add 18 at the front of your mobile number and that will get you through. But best to just get a local SIM to save you the hassle. But from a food perspective, they're right outside the building and short walk to the hot springs and the water park which is all included in the hotel fees. Including ski pass and going to the snow playground. At the snow playground, there's snowmobiles for kids to ride on amongst a lot of other activities. But that's extra money. Again, need WeChat. The hotel concierge when you check in will add you into their WeChat and you can ask them questions and they'll help you. Very convenient. It's an amazing place to come with kids. Water park is insane there and my son had a blast. The hot spring was also an amazing experience. Though very cold to get in and out of the hot springs at -20C. There are other activities outside the resort which hotel concierge will help you arrange. They can also shuttle you to the nearby village for more authentic food if you don't want to eat inside the resort. Beaware that the pharmacy at the resort does not have any ibuprofen or paracetemol. Strongly advise you get WeChat. You can book pretty much all the activities through their WeChat mini app. Including ski coaches. There are rogue ski coaches coming up to you to get business so beware. We almost got on a shuttle with a rogue coach that were gonna take us elsewhere and weren't even letting adults come (it was for the kids) and a hotel staff came up and essentially stopped them and forced them to give back the deposit. Book your coaches early. They book out quick. Particularly snowboarding. We also booked an igloo making class for our son and he had an amazing time. Though it's all in Mandarin of course. They have half day and full day camps for kids so parents can drop off and chill for the day. The staff here can barely speak English so bring your AI translator with you. We had less of a problem since I can speak Chinese but my husband often got stuck and needed me or even my son to help navigate around. Make sure you go back to the counter after returning your ski gear at the end of your stay to get your deposit back. We had an amazing time and would consider coming back.