Leggi le recensioni degli ospiti sugli hotel di Provincia di Lao Cai

Eco Palms House - Sapa Retreat
4.7/548 Recensioni
Ho ricevuto un servizio di upgrade della camera come una grande opportunità per una bellissima vista. Anche se ha piovuto, ho trascorso una giornata fantastica con una vista meravigliosa e sono deluso. Sarebbe stato fantastico se il tempo fosse stato bello, ma anche se piove ed è un po' nuvoloso Bella vista e nessuna comunicazione in vietnamita Abbiamo fatto del nostro meglio per fornire il miglior servizio utilizzando l'inglese e il linguaggio del corpo. Mi hanno aiutato a utilizzare le strutture comodamente. La colazione non è un pasto a buffet. Te lo portano quando ordini, così puoi goderti una varietà di uova. Puoi mangiare quanto vuoi senza appesantirti, come frutta, yogurt e spaghetti di riso. Ho potuto fare una colazione rinfrescante con una vista fantastica. La migliore sistemazione! Altamente raccomandato se andate a Sapa:)
Bamboo Sapa Hotel
4.8/5105 Recensioni
Very much satisfied staying at Bamboo Sapa Hotel!! From the arrival to checking out, it was so smooth. The front desk officers were very accommodating and friendly so as with the room boys , restaurant staff and swimming pool staff.. We arrived before the check-in time, so we left our luggage in their storage. We need to change clothes because the climate is freezing. then they let us use the hotel's comfort room. When we are done with the activities in Sapa, we checked in our room and were happy for the room we have. The CR is supplied with super white and new bath towels , face towels , floor rug, tissue paper . The bathroom is equipped with hot and cold shower ( elegant) provided with body wash and shampoo. The bedroom is super clean and tidy like the comfort room and bathroom. It has a dresser with mirror , lamp shades. It also has a cabinet for clothes and a hair dryer. There are 2 swimming pools in Bamboo Sapa Hotel. One is the outdoor pool, ( but did not take a swim because it's too cold) and the other one is at the G level which is warm and a whirlpool. A cozy restaurant is for the buffet breakfast which is included in the booking.The array of delicious, nutritious and fancy food was served. Electrical socket for charging is situated near the headboard. There were pairs of bedroom slippers and bath robes which were dainty white. So fresh-looking to wear! 2 bottles of mineral water ,cups and saucers and heater were also provided.. oh, if you want to call the front desk, a telephone is on the desk☺️❤️🥰
Sapa Centre Hotel
4.8/5127 Recensioni
Sapa City Center
Stay at family room, great price even on Christmas holiday , room was great, big , with lift , everyrooms come with fan and Aircon and even our family room comes with big balcony. Overall great stay , bathroom can be improved on cleanliness , breakfast is good a lot of choice even can order eggs and noodles, great staff always gread you when you back the even did sell you all kind of service and tours , not to miss is their lobby restaurant , they served great food with reasonable price they even get 5 ⭐ from TripAdvisor 2024 .
Hotel de la Coupole Sapa - MGallery Collection
4.8/5225 Recensioni
The property itself is stunning—truly a museum-like experience with amazing food and a fantastic location. Unfortunately, the hospitality didn’t quite match the setting. The staff, from the front desk to the concierge and wait staff, often lacked the warmth and friendliness expected in the hospitality industry. It was unclear whether this stemmed from unfriendliness or simply a language barrier, which was surprising given that most hotels in the area employ fluent English speakers. For a hotel belonging to such a prominent global chain, I expected a higher standard of staff training to ensure a consistently polished experience, much like their other locations. With better service, the experience could have been nearly flawless. The food was exceptional, but the service at the bar and tearoom was notably slow. I suspect this was because the staff were also attending to restaurant orders. One particularly disappointing moment occurred when our host at the restaurant seemed visibly annoyed when we ordered hotpot, requiring her to set up the electrical equipment. Additionally, another attendant continued to handle the hotpot and add food despite my request for him to stop. While our room was lovely, it felt a bit unsettling to be quickly ushered into an upgraded room that happened to overlook a construction site. Although it was wonderful to enjoy the open doors and city view, being woken up by construction noise was far from ideal. Lastly, the doormen stood out for the wrong reasons. They often appeared to be slacking off, which created an odd and unprofessional impression. It would be better to have no doormen at all than to have staff who do not fulfill their role properly. Overall, while the hotel has incredible potential, a more attentive and professional approach to service would elevate the experience significantly.
Laxsik Ecolodge
4.6/541 Recensioni
Ho prenotato un bungalow di firma. Mi aspettavo la vista dal bagno, ma la prima stanza che ho ricevuto era la stessa della vasca nel giardino frontale. La stanza nuovamente assegnata non aveva una vista dal bagno e riceveva una stanza completamente diversa dalle foto fornite su Trip.com. E'un buon posto per restare di nuovo, ma non sembra che ci sia motivo di pagare un'ulteriore e rimanere nel bungalow della firma.
Sapa Panorama Hotel
4.2/531 Recensioni
Sapa City Center
un piccolo hotel, relativamente nel centro di Sapana, facile da camminare verso il giardino centrale, facile da andare alla Plaza del Sole,affidabile La camera da letto è comoda. C'è una piccola finestra. Apritevi per vedere una piccola vista della città. La colazione è vietnamita, fo e qualcosa di più non sappiamo 2-3 è pane, salata, frutta semplice. Il servizio è quello che ci piace. Arriviamo alle cinque del mattino. E' troppo presto per entrare. L'hotel ha anche una zona di cuscino dormiente per il massaggio. Lo spazio è sufficiente per sdraiarsi e rilassarsi temporaneamente. In generale, è considerato buono.Impressionato.
Sapa Yen Hotel
4.7/543 Recensioni
La stanza era pulita e ci ha salutati un cane d'albergo che era una sorpresa. (amico non barking) prenota inizialmente l'hotel per una notte. Nella stanza c'era una posta che ci salutava e un paio di te.Aveva la stanza di vista montana che potevamo catturare il treno passando dalla mattina alla sera! La stanza comprende un buffet per colazione che ha una vista fantastica fuori! Dopo abbiamo deciso di rimanere una notte su piani di ultima notte e hanno appena avuto un altro spazio che la stanza è completamente pulita! Il personale è amichevole e in grado di parlare in inglese di base meglio di altri. Volevo tornare a rimanere di nuovo se avessi una possibilità! Il prezzo dell'hotel è anche un furto! L'unica cosa triste che non può incolpare loro perché la stanza in alto piano è piena. Ero rimasto al piano G che è al di sotto del livello stradale. Ma ancora aveva questa splendida vista sulla terza foto dalla nostra stanza! Immagina di avere un piano superiore la vista sarebbe stupefacente! (◞‿◟)
Silk Path Grand Sapa Resort & Spa
4.6/548 Recensioni
Beautiful hotel - service leaves room for improvement We arrived early and let the hotel know about 10 days prior that we will be arriving at 4am. I called the front desk who asked me to walk about 50m but wasn’t clear about the direction. After 30 mins he sent a buggy to pick us up. A common theme is that some staff don’t communicate if they don’t know something or are unable to help. They just nod and it’s really difficult to discern whether they’re going to do anything or not. Just let me know you don’t know or can’t help - even in Vietnamese! At least I can translate it myself. After 3 hours of waiting in the freezing lobby, Lala explained the process and gave us clarity on next steps. She was kind enough to upgrade as it was my birthday and it was slow season, which I appreciated. Lala is a gem - she came by and everything was really smooth after that. She was cheerful and clear in her communication. She gave useful recommendations and she was clear in what she could and could not do. She was really great and we appreciated her help greatly. Overall a good, clean hotel - a bit far from the town but that’s a good thing. Facilities are good and plenty - you probably don’t even need to go to the town area. Most of the staff except for a handful are quite difficult to interact with due to their refusal to give bad news or say they don’t know something.
Sapa Elegance Hotel
4.4/537 Recensioni
Sapa City Center
We arrived in the morning around 8am as we took a sleeper bus from Ninh Binh, booked the hotel for the previous day as well so we could check in. The manager/receptionist helped to carry 2 of our carry-on luggage to the second floor, where there's a lift to go to your room's level. Check-in was efficient, and we were able to have the hotel breakfast after ordering. Fresh juice, water and coffee are available. We recommend the the chicken noodle soup, pancakes & egg with toast. Do take note that it is not your usual pancake & toast, maybe a Vietnamese twist on it? Breakfast was enjoyable, food was served maybe around 5-10 minutes after ordering. Room service helps to clean your room and provides new towels :) The manager/receptionist helped us to arrange transport to our sleeper bus waiting area & the attractions as it was close to impossible to get a grab car there. She also helped us to purchase tickets for Fansipan which was great as it was a holiday on the day we visited the attraction. Her explanations were helpful and overall helped make our stay there much more enjoyable and easy. Down the street from the hotel is filled with cafes/restaurants/souvenir shops, hence its in a great location. The outside of the hotel is also aesthetic, so you can definitely take some nice pictures during your stay there. Thank you to the staff at Sapa Elegance Hotel! :)
Sapa Passion Hotel & Spa
4.4/514 Recensioni
We booked a mountain view room and were in the 3rd floor and we can see part of the mountain and the lake and the main town buildings. It was their winter so it was cold, foggy and damp the whole time. The staff are very friendly, nice, hospitable and really had a great service as they are so accomodating. The only thing we were a little upset was when we were resting after a long bumpy travel by bus, we put the Do Not Disturb sign outside the door but all of a sudden they just unlock the door because they was gonna fix something in one of their drawers. I was in my bra and panty laying in bed and they never even let us know ahead that they were gonna fix something. They dont wait when there is no more guest or give a heads up ahead so we will be prepared. We didnt want to be disturbed and it happened twice that they just unlock the door without knocking and asking. We are happy with their service though, there was no buffet breakfast but you can order from the menu and they will cook it for you fast. The staff in the restaurant were nice and accomodating, we tipped one that was always there to take care of our breakfast as she was really hard working. The hotel was very close to everything in the main town but it is just up on a hill but manageable, we love walking back n forth.

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Informazioni di viaggio locali

Numero di hotel898
Numero di recensioni5,947
Prezzo medio (giorni feriali)47 €
Prezzo medio (fine settimana)50 €