I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
Carino e accogliente, personale bello, le letti sono un po 'di azienda per la mia preferenza, ma non si può lamentare una grande scelta, il camion per colazione burrito cibo sul sito era anche buono.
L'hotel è nel centro, senza il proprio parcheggio, ma il piano di scrittura vicino alla stazione di benzina di ferro di neve è in parcheggio pubblico, circa 35 coltelli per una notte.Cinque minuti a piedi dall'hotel, un'angolo di crociera è passato.
La camera è piccola, un letto e due capelli di letto, più un bagno, molto compatto.Il liquido di lavaggio del bagno è molto profumo.
Il servizio di ricezione è buono, perché il sonno è più lento, la consultazione può cambiare la stanza sulla strada e aiutare.
C'è un cibo mexico a dieci minuti a piedi dall'hotel, Lechon, vale la pena raccomandare.I funghi raccomandati, le righe grillettate sono anche buoni.
La stanza è organizzata al secondo piano senza ascensore, è molto difficile trasportare bagagli.
L'indirizzo è molto vecchio, e si sente insolito nell'edificio.
Una curry nella stanza, non ha senso aprire la finestra e ventilare, e il profumo del giorno dopo è ancora in camera.
Il cameriere ha fatto una buona scatola di carta vuota e non sapeva cambiare. È andato alla reception per prendere una scatola.
I capelli guardano tutti gialli molto vecchi e non osano usarli.
Molti posti di parcheggio
Lavatrice è sapone, lavatrice di acqua e bagno di guardia capelli
We really like the corner room with city view that we got. It was clean, smell good, the windows are clean, able to see the city. The only thing that bothered us a little is the fact that the rooms are not soundproofed. We could literally hear anything coming out of other rooms lol. The staff at the reception were nice and welcoming. The rooftop bar was cool and beautiful, the price is super reasonable - seemed to be short staffed though. The organization of the place wasn't great at all and the guy at the entrance checking ID wasn't nice, he looks like he doesn't want to be there. But overall, the hotel, the bar and most of the staff were really nice and welcoming :)))
Ottimo
45 recensione
9,3/10
Prezzo da
410 AED
per night
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8.4/10
Molto buono
UUtente ospiteBeautiful hotel in the middle of downtown Portland with the unhoused living along the streets. Downtown has sadly lost its beauty it once had.
SSmileLa posizione dell'hotel sembra un po' lontana, ma è molto comodo per guidare non lontano dall'autostrada. Parcheggio gratuito. Le strutture dell'hotel sono un po' vecchie, ma tutto va bene. Circa tre stelle
BBrandy LynnAre staying was very nice. The room was nice and clean and the bed was really comfortable. So when we got to the Ramada the only problem that we had was is that they didn't bother to tell us and it wasn't posted in the website that they charged a $75 deposit fee that is refundable that time that you leave. And then the other problem was more so a bigger deal so to say because me and my husband were only 10 minutes late cute breakfast they said and at that time it was 9:10 a.m. whenever their hours are posted breakfast hours are from 6:00 a.m. to 9:30am . So the lady working told us that we were too late for breakfast and toast that we missed it and there's nothing that she could do about it to help us. Keep in mind that she was cleaning up all the leftover breakfasts like the sausage and bagels and everything she put it all on the plate and then she acted like she took it to the kitchen just to watch her take the whole plate of leftover breakfast food and she threw it in the damn trash can. Now I don't understand why we can have had at least a leftover food because their hours for the breakfast were marked wrong and we were not late for breakfast as posted yet they still did not give us any thing.. now I'm pretty sure that you know there was no reason for her to be rude like that to guess who paid $80.00 for 1 night and then not even get any breakfast at all. When I saw her put the foods in the trash can after telling us we couldn't have any breakfast made me feel like I never want to stay there again because I paid $80 for one night and I didn't even get the breakfast I paid for it in my hotel stay.
UUtente ospiteL'hotel ha lasciato un'impressione miste.Nonostante le eccellenti recensioni e non sia la scelta più conveniente, siamo stati delusi.
Iniziando con i positivi:
Situato in un piacevole, verde e tranquillo quartiere, a pochi passi dal centro della città, ci sono molti grandi caffè, piccoli negozi, ristoranti e bar vitivinicoli vicino.
Personale gentile e amichevole al di fuori del desk.
Interessante design della stanza.
Parcheggio spazioso disponibile per gli ospiti dell'hotel.
Camere grandi.
Ora i danni:
Le pareti sottili e i pavimenti disgustosi hanno reso molto difficile dormire. La prova sonora non esiste. Il giovane coppia che si trovava nella stanza prossima si è divertita con loro, il che, purtroppo, ci ha fatto molto incomoda. Inoltre, il frigorifero nella stanza era estremamente rumoroso, non solo faceva umidità al suono quando correva, ma faceva anche rumore costante.
Il colazione era eccezionalmente povera: l'unico oggetto “caldo” sembrava essere il caffè e un lavastoviglie, che, stranamente, era stato posto proprio nel centro della zona del colazione.
Nella stanza erano due piccole TV, entrambe molto inconvenienti per la vista, e non erano disponibili servizi di streaming.
Il personale di custodia era intrusivo entro un periodo 20-minute, hanno colpito la porta tre volte (e anche cercato di aprirlo una volta), apparentemente cercando di uscire, anche se era ancora prima del tempo di checkout.
TTiffany GlassL'hotel è molto aperto e non tutti confondono, si estende in realtà in 4 edifici in una zona della città. Il tipo di ufficio frontale è stato molto utile e mi ha fatto entrare nella mia stanza presto alle 9:00 e la stanza è stata fenomenale!! Sono sicuro che vale la pena di avere la suite con il jacuzzi e il balcone. Probabilmente la più bella suite esecutiva che abbia soggiornato e mi estendo il soggiorno e ritorno anche un'altra volta. Nella mia lista top 10 dei migliori hotel e servizio
Nnicole.wants.adventureI arrived to quite late to my booking. The front desk staff was courteous and even offered me a cookie when I checked in. My room was clean and orderly. There were a few stains in the carpet, but nothing too bad. The shower was amazing and had two shower head. There were plenty of outlets through out the room for all of my devices including next to the beds. The room also had a little couch coffee table, microwave, and mini fridge which was super nice. They did charge for the bottled water in the room though. I paid extra when I booked my room to have breakfast included, the breakfast was great. Bacon, Sausage, Potatoes, Eggs, and Waffles. They also had bagels and some items in the salad bar area but I didnt mess with any of that. Overall it was a pleasant stay. My only complaint would be related to the parking. There wasnt very many parking spots to begin with and the spots were super small. It made getting in and out of my car very difficult when parked. The hotel was super easy to find and was right off of I-5. However, I will warn you that the entrance is tucked around on the backside.
UUtente ospiteThe Siletz Bay Beachfront Hotel has an excellent location. The rooms are good and are reasonably clean. The hotel is aging somewhat gracefully but still has no air conditioning in the rooms. The service however is not friendly to fishermen staying there to fish for the outstanding Fall run of Pacific Salmon in the Siletz River. Specifically, the rigid office hours of 7 am to 10 pm are all but useless for fishermen. In 3 years of staying there I have yet to be able to take advantage of their free breakfast. Also, there is no freezer on site that is usable for fishermen. I was specifically denied access to a freezer for my fish fillets that is there (behind a locked door) for what are (IMHO) very bogus reasons. I also had issues with an extremely noisy ventilation system coming from somewhere other than my bathroom (reported after my first night but never fixed during my 7 nights there), hot water that would run out halfway through my shower, and a loss of TV during my last 2 days there. For all these reasons I will be looking to stay elsewhere when I return to Lincoln City to fish next Fall.
Oregon: qual è la tariffa media degli hotel con parcheggio?
Oregon: per gli hotel con parcheggio, il prezzo medio nei giorni feriali è pari a 850 AED, mentre quello nei fine settimana (venerdì e sabato) è di 950 AED.
Oregon: quali sono gli hotel economici con parcheggio più richiesti?
Oregon: quali promozioni sugli hotel con parcheggio sono disponibili?
Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.