Giappone: hotel con parcheggio nella provincia di Prefettura di Shiga

The best hotel in this trip. The room is really large in size and tidy with different amenities provided. Got very nice hair dryer from refa. My family enjoyed the stay here. Very nice scenery, right next to the biggest lake in japan. Definitely recommended.

Very good experience at the Mercure Lake Biwa. A high-standard hotel with great views and quality services. Even though there were many group guests, everything was well organized. Thanks to my Accor card, I could enjoy some nice benefits, which was much appreciated. The staff was friendly, attentive, and always willing to help. They are also bike friendly !

同じ様なホテルが混在していて、一度間違って同系列のフロントに入ってしまいましたが、フロントの方もとても丁寧に対応していただけました。 料金も安くて、良かったです。また利用しようと思います。

雙床房房間相比日本的一般賓館比較大，地理位置離JR草津站很近，步行即可到達。附近有商場，可以逛一逛。周邊搜尋餐飲也比較多。總體來説還是不錯。

The receptionist noticed the slight bleeding on my finger, voluntarily offered bandaid and disinfect solution, very helpful. The shuttle service between the hotel and the train station is very useful. Wish I had known about it before we arrived.

A great place to stay near the station with friendly helpful staff and a somewhat pretty nice breakfast, considering it is complimentary. This hotel is close to Hikone Castle and the JR station. The hotel also offers a lot of parking space for free, which being close to the station is amazing! The room was clean and tidy with a typical Japanese style small bath. The only thing that upset us, was the lack of Onigiri which had been in the photos when booking. But. Again, the breakfast is complimentary and seasonal as said in the hotel, so no big issue! Would stay again!

Overall experience only so so average……. I don’t expect such a huge hotel giant - Marriott Group has these shortfalls ! Let’s talk about the suggested improvements on facilities provided by hotel:  1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area. 2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. “Luckily”, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rain…… 3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance. 4) staff - I’d say, with the “name” of Marriott, this hotel is really under staff…… Other - nothing to say really

2回目の利用です。初めて宿泊した時に、部屋のキレイさに安心感がありました。なので、今回もこちらに宿泊しました。バス、トイレが別なのが良いなぁと思った事。明るくて使いやすい洗面台と便利です。あまり皆さん気になさらないと思いますが、私はカーペットが水鳥でかわいいなぁと感じました。 女性の方はコットンやヘアゴムは無いので持参必要かも。でも、入浴剤が置いてくださってたので温まれて嬉しかったです。シャンプーなどもプロバンスシリーズで香りもテクスチャーも良いです。 何より駅前で線路挟んで百貨店、反対側にショッピンモール&スーパーと何でもある感じです。近くに草津宿の歴史感じる観光も楽しめます。

This hotel has the best hotel receptionist we met on our 6 week traveling through Japan. Our bicycle was broken, she was very patient with the language barrier between us. She insisted we brought the bike insde the hotel as outside it was too hot. She went collect plastic gloves, carried our bike chain (which was very greasy), helped 10 minutes to work on the chain. She told us she worked in a bikeshop before she started working in the hotel. An amazing lady!!

The lady receptionist is very helpful and kind. Much appreciated for your help! In general, the hotel situates for just a 2-minute distance from Seta JR Station, and it takes around ~20min travelling time from/to Kyoto. Reasonable facilities given the price is economic. Thank you for the hospitality.