Fiji: hotel con parcheggio nella provincia di Viti Levu Group

The staff were very friendly and helpful during my stay with them. I had noticed a bedsheet was not completely clean, but I was able to find cleaning staff easily and they were able to resolve the problem quickly. The Epic Transfers and Tours staff were especially helpful when I had an incident with a taxi driver that was unpleasant to me. The rooftop pool and bar was nice in appearance and the bar was nicely used, but the pool water was cold and nobody was using it. Additionally, although being a non-smoking hotel, there appeared to be old bins at the lifts / elevators with the cigarette ashtray-like tops on them; to be a non-smoking location, it needs to be clearly demonstrated as being just that, particularly where some countries still allow smoking in their hotels. The biggest concern outside the hotel rooms, though, was the buffet breakfasts, which sometimes had soiled tongs used by other guests that were not being replaced quickly enough with clean tongs; food safety needs to be a serious concern for any establishment serving food. The room itself looked rather clean, had a patio looking at the wooded area out back; however, the patio door was not easy to lock and this was a bit of a concern with insects being readily present. There was also a sofa that could convert into a sofa bed, but it looked like it had a dent in the left arm. The bathroom was often stocked with new toiletries, perhaps too often as I was receiving a new bar of soap every day, but there was also mould trying to seep through the grouting behind the sink; I did inspect this and it seemed to be contained completely within the grouting, but it is a concern to be resolved soon. Additionally, though, the bathroom would sometimes smell horrible, as if you could smell sewage from the ventilation; there was a floor drain that could be the cause of this, but the ceiling ventilation looked like it needed cleaning and it was not sealed properly to the ceiling, either. There was a toilet paper holder, but it was poorly placed and it was evident it replaced another toilet roll holder that was in the correct location. Inside the shower, there was what appeared to be a stain running vertically down the wall where the shower head was located. The towels were kept clean and most had proper hotel labels on them, but some had the name of the hotel written on them, seemingly with a permanent marker, which was quite strange, especially for a hotel with a 4* rating. The hotel has a 4* rating on Trip.com and has the amenities to be that, but the quality of those amenities needs to support their existence; otherwise, they cannot be considered. The staff were friendly and trying to make the stay as nice for me as they possibly could manage, so the issues mainly appear to be from a failure of the management and ownership not regularly checking the rooms and updating the quality and ambience of its hotel. Simply having 4* amenities does not automatically make a hotel 4* and although Trip.com has it listed as 4*, I would rank this as being a 3* hotel at the moment as they need to make further improvements to the hotel so that the quality of the amenities will make for a valid 4* rating in the future.  When looking at the hotel via any booking site, check out the other sites, too, and look up the hotel website, too, as that should exist. The images I saw on Trip.com were quite enticing, but they also include a picture of Jack’s of Fiji, which was not available on site, and random pictures of the outdoors that were nowhere near the hotel as it is located more inland and not by the ocean. The hotel is the biggest and most expensive element of any holiday/ vacation, so it is important to spend more time investigating each eligible hotel prior to seeking a room, and do not feel rushed by websites telling you there are only so many rooms left; there are many hotels in each location, so there are always options available.

The resort is very conveniently located, just close to everything. Inside the resort precinct there’s a dive shop which is great for divers. The resort staff are very hospitable with great services. Plenty of free activities provided everyday including fire walk, kava ceremony and fish feeding etc. Tours can be booked through the tour booking desk at reception. Highly recommended for travellers looking for diving and other outdoor activities.

I stayed here for two nights in a dorm, lodge 1. I had a top bunk and there wasn’t a railing so I was pretty worried about falling out. Also there weren’t any plugs inside the room - only one outside in the washroom area. Apparently the other dorm lodges do have plugs and railings though. Food is only at set times but was pretty reasonably priced! I had the split pea soup for dinner one night (5/5!) and a veggie curry the following (3/5) and a veggie burger for lunch (4.5/5). Complimentary breakfast was pretty basic but good enough! They had soy and almond milk available. There is a cute ethical shop/cafe nearby which is so nice but other than that I don’t think there’s much else within walking distance in terms of shops. The resort had daily activities to get involved with which is a bonus!! The pool was also very nice and the beach is great for snorkelling! My favourite part of the beach house was the shower in the washroom area attached to the dorm/lodge. It was an outside area but secluded and the shower pressure was insane!! And nice warm water. However, the toilet itself smelt pretty bad and I didn’t dare go near it.

The communication with staff is basically non existent. For US$1000+ a night, not able to early check in till at exactly 3pm. Not even 1h earlier, staff don't even bother to check if room available, just tell us not able to check in. WhatsApp the duty manager and got one reply and he doesn't reply anymore??? Can't seem to call the hotel. the booking process was torturous on trip in order to get same/ similar rooms, I had to change 3x customer service for someone to properly communicate to hotel that we want rooms close together. Moreover, we booked full board and had lunch included in itinerary at check out but the hotel said that it's not included. But trip said we could claim and compensate. Which is good recovery on their end. Overall, won't stay again.

Bella piccola posizione vicino alla spiaggia. Era una foto perfetta. La stanza era grande e spaziosa con vecchio stile charme. Il personale era amichevole e il manager era utile. Passare a pochi buoni pasti, e il pranzo in questo posto era anche buono.

Uno dei modi migliori per aumentare la soddisfazione dei clienti e incoraggiare ulteriori recensioni da parte degli ospiti è fornire un servizio clienti eccellente. Assicurarsi che i vostri dipendenti siano ben formati e sapere come gestire qualsiasi situazione che possa emergere. Devono andare fuori dal loro modo di aiutare i visitatori dove possono, dalla prenotazione personale dei biglietti alla pianificazione dei percorsi di soggiorno. Se si verificano eventi stressanti, devono sapere come rimanere calmi e affrontarlo rapidamente. Fai dei tuoi ospiti la priorità più alta garantirà che lasciano con un'impressione positiva e duratura, e le vostre recensioni rifletteranno questo.

Una strana esperienza qui devo dire.. Sono arrivato alla camera da letto 28 (anche se trip.com ha detto che era 10 letto) e non c'era alcun segno di nessuna altra vita nel dormitorio. La maggior parte dei letti sembrava essere fatta mesi fa e nessuno aveva dormito in loro da quando erano coperti di polvere e di polvere. Sono tornato al ricevimento per chiedere cosa sta succedendo e hanno detto che sono l'unico che ha fatto la prenotazione, quindi l'ho accettato come era. Ma più tardi, quando ero seduta al bar, un membro del personale mi avvicinò e mi disse che ero stato migliorato (perché ieri i dormitori non erano puliti a causa di un grande gruppo di visitatori) così ho finito di passare due notti in un lussuoso burro, La prima notte condivideva con qualcun altro che era stato prenotato per le dorme. La gabbia era bella e senza spot e sono molto grato per l'aggiornamento. La doccia esterna era anche molto bello! Il colazione è stato eccellente con molti da scegliere! Uova, salsicce, feci, pane, torte, yogurt, frutta, cereali multipli, tè, caffè e succo, una mattina ci sono stati pancake. The only downsides to this resort is they don't have any activities or excursions of their own and they direct you to the hotel further along - I snorkelling there which costs $75 - the whole thing felt hurried in my opinion and the trip wasn't Non c'era tempo per fermarci e osservare nulla, sembrava che i ragazzi della barca volessero solo farlo passare e fare il più velocemente possibile.

Good hotel. Has everything you need for a relax holiday. They were renovating so there was quite a lot of noise. Also, keep in mind that there are a lot of children. For a couple to relax I guess there are better resort, but great for families. The Gym is nice. Service in the restaurants was alright, expected a bit more to be honest (long waiting, wrong orders).

Traveling with family (2 adults + 3 kids) from USA. We had a great time there. Kids absolutely the pools/beach/soccer field/the grill/pizza restaurant by the pool. Very quiet, peaceful and beautiful. We have been to Tahiti before and found this Marriott Momi Bay is even more relaxing, romantic, and picturesque than Tahiti. But there are also some pros: 1) the location is in the middle of nowhere (though no so far from Nadi). So once you are there, you will be pretty much stuck there; 2) food at the main restaurant is just average. They have an Asian food section for breakfast/dinner buffet, but quite a joke (to our standards, as Chinese Americans). The fish bar is awesome but requires a bit of walking/buggy ride; 3) snorkeling wise, the fish is not as colorful as in Tahiti, but is still very good; and 4) the layout of our room (2 beds by the pond) is not so much different from an upscale city business hotel. Overall, if you are just looking for a relaxing time in a resort, this would absolutely be great place. But if you are looking for a new cultural/food/city adventure, this would not be the right place.

Second time for us to stay here this hotel! This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help! We recommend Intercontinental if it’s first time to visit Fiji because of below reason! -friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart! -spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge -Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels! -spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day! Thank you for the another beautiful stay and we will definitely come back!!