Spagna: hotel con parcheggio nella provincia di Catalogna

On arrival the holiday centre was as photographed on the website, fresh, bright, airy and modernised. Apartments are spacious with 2 wide single beds pushed together in the main room which leads off on to an exceptionally generous size balcony. Plenty of room for kids to play, loungers and table and chairs etc. the bed in the hallway (pull down from wall) was comfy and great for my 9 year old son. The livingroom couches were also single beds and of good quality and wide enough, seem some very slim, thin ones before - these were very comfy although never slept in by us as my daughter had a cot.  Check in and out was seamless but be aware a deposit is taken (around £10 per night and given back at end of apartment is left satisfactory) so factor this in to your spends needed initially.  The thing that stood out for us as a family was the lovely man and his assistants who ran the kids club, entertainment, pool games and really engaged with the children despite his obviously long days. They are a credit to the hotel and I don’t think it would attract as many families if this small but important team weren’t on board - my son Jacob loved kids club and made some great friends for the week. Now is still recommend this hotel with given some recommendations to change things. The hotel caters to very large, roudy crowds of preteens/teens on school holiday stays. They are chaotic and woke our toddler several times, running through corridors screaming, taking up lift where pushchairs and wheelchair users should have priority and teens/groups managed more carefully as they would be if from anywhere else. Called to reception to complain and inform but was pretty much brushed off as they’re excited. Just not great for the rest of us also wanting to enjoy our apartment, sleep and have children. We waited an incredibly long time with 20-30 teens in front of us. I called down to reception one evening as they were shouting, banging and screaming in the halls. Some hotels do not cater to exceptionally large groups for this reason, especially when catering to family holidays also - I’d only stay again if I knew there was no large groups such as this booked to stay. We only ate breakfast the last morning as we preferred to go out to dinners etc as a social thing in the evenings with the children as we don’t drink alcohol much when have young children with us. Food was as expected in hotels, nothing bad to note and plenty of options which are the norm.  If you like quiet this hotel might not be for you. Po. Kew is loud due to entertainment although this didn’t bother us with it stopping at 11pm but the ‘quieter’ side facing out to the road/side was filled with already mentioned large groups of teens shouting back and forth to each other continually. Highly recommend checking if these school trips are on when booking if you like a quiet, relaxed family holiday (most of us do when we have young children). All in all the hotel is great location, good sized rooms and entertainment for much younger children but would be put off returning due to the issues mentioned.

Due to our late flight, we arrived at the hotel around 1 a.m. The receptionist on duty was a very kind and friendly young lady who welcomed us warmly. Unfortunately, our request for hotel slippers could not be accommodated. Since it was very late and we were exhausted, we went straight to bed. The next morning, however, we noticed that the room was not particularly clean, especially the bathroom, where there were some hairs on the floor and around the sink. After speaking with the morning reception staff, housekeeping cleaned the room and the issue was resolved. The hotel’s location is very good, with easy access to the city center even on foot. Public transportation connections are also excellent, with both bus and metro stations conveniently nearby. The breakfast was fairly basic and nothing special. The hotel photos advertise a rooftop swimming pool, and there are indeed pictures of it, but in reality it is more like a small plunge pool than an actual swimming pool, as it is quite small. Overall, our stay was decent and in line with what you would reasonably expect from a 3-star hotel, but not more than that. We later realized that for a similar price, it is possible to find 4-star hotels in Barcelona with slightly better facilities and amenities.

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

Il personale è ospedaliere e amichevole La stanza è molto tesa e con pulizia quotidiana L'unica piccola preoccupazione potrebbe essere l'hotel esterno in fase di rinnovamento e incapace di utilizzare il balcone. L'esperienza complessiva è fantastica!!

Un bel viaggio di qualche giorno. Hotel pulito, personale adorabile, in particolare Andrea. Qualche ristorante nelle vicinanze e circa 10 fermate dell'autobus per il supermercato. Il personale pulisce ogni giorno se lasci un cartello per fargli entrare, le cene dello chef erano deliziose, non ho mai fatto colazione perché mi svegliavo più tardi. Un po' caro rispetto ad altri hotel nelle vicinanze, non so perché, dato che non è sulla spiaggia ma dall'altra parte della strada. Ho avuto un po' di problemi con il mio ritorno a Londra e il direttore non era disposto a farmi continuare il soggiorno al prezzo originale che avevo pagato, invece ha raddoppiato il prezzo, questa è stata l'esperienza negativa che ho avuto, tutto il resto del personale è stato disponibile e gentile. Ho girato principalmente video in hotel che non posso caricare, le foto sono di un pasto al ristorante sulla strada dell'hotel e di un ristorante.

Todo correcto. El hotel bastante sencillo. Las habitaciones justitas para un 4 estrellas. Es cierto que estás en el parque prácticamente. La entrada y llegada a la recepción un poco lenta. Grandes grupos que dificultan el check in y únicamente 2 personas en recepción. El acceso al parking estrecho y poco señalizado. El coste es de 18€ la noche, algo excesivo, pero las plazas son amplias

Ottima posizione, lo spazio è sufficiente per le coppie in viaggio. La reception si trova dietro la camera d'albergo, un po' difficile da trovare (accanto all'insegna del McDonald's). La reception è molto bella, la colazione è a buffet e offre una buona varietà di scelta!

Il personale era gentile e accogliente. Tuttavia, non offrivano infradito gratuite; se ne aveste bisogno, costerebbero 5 € ciascuna. Con mia sorpresa, l'accesso alla spa non era gratuito: 15 € a persona all'ora, mentre ad altri ospiti di altri hotel era stato offerto l'accesso gratuito alla spa. Per il resto, il personale era gentile e l'hotel è in una buona posizione, ma non aspettatevi l'accesso gratuito alla spa; non è incluso nel prezzo, soprattutto considerando che abbiamo soggiornato per tre giorni... è stata una delusione.

Abbiamo soggiornato per una notte. Aspetti positivi: il personale cordiale, la nostra camera aveva un grande balcone, un letto comodo, la posizione perfetta per una sosta durante il viaggio (silenzioso, immerso nella natura, ben collegato alle autostrade), non si sentivano i vicini. Aspetti negativi: il bagno e l'aria condizionata avevano un po' di muffa nera, le tende erano macchiate, la colazione era pessima (selezione limitata e prodotti economici (alcuni davvero poco gustosi)). Il prezzo era giusto per un breve soggiorno a Barcellona.

La stanza è dotata di tutto il necessario, ma è un po' piccola. La posizione è molto buona, si può camminare per 15 minuti fino alla spiaggia e per 30 minuti fino ai punti principali