Brasile: hotel con parcheggio nella provincia di Santa Catarina

La mia delusione è stata il servizio alla reception. La direzione dovrebbe formare e responsabilizzare meglio il personale addetto alla reception. L'aria condizionata non funzionava correttamente e si è rotta nel cuore della notte la seconda notte. Ho soggiornato per 7 giorni e non mi aspettavo di vivere un'esperienza simile in un hotel a 4 stelle, soprattutto pagando un prezzo elevato per Capodanno. La piscina è incantevole, la colazione è molto buona e la palestra è piccola ma utilizzabile.

La stanza è molto pulita, il servizio è molto posto, e il colazione del ristorante è anche grande.La posizione geografica è molto buona, vicina al centro della città e al ponte transoceano, e vi è un parco accanto.Molto adatto per il viaggio.

The hotel is in a very prime location. The reception staff are very good and was A1 when checking in. Room was slightly disappointed, the was a bottle of water that had been drunk and wasn’t taken. The previous guest left things in fridge and house keeping didn’t remove them. They was very quick to try to charge me for the water and something else which I firmly told them I didn’t have anything. So they removed the charges. They do advise the guests visiting is an additional charge of 2000 reis but I’m sure she meant 200. As all of the money grabbing hotels now charge for guests that visit. More reason to use other restaurants on the *****. I probably wouldn’t stay here unless it was last minute, but the location is unbelievable for the price

The location is very good but most of the people who work there do not speak the English language. The biggest advantage of this hotel is the sauna and lobby area where you can rest. Breakfast is fine, but dinner can be better. We came to check in the area while it was extremely cold outside and we stood in front of the checking desk, I felt cold air coming from the ceiling AC and we felt even worse. There is a fan inside the elevator which I personally do not like during cold weather, but generally speaking the hotel is good. I came to this hotel with my girlfriend and I got out single so I do not recommend it for couples

La mia stanza era al secondo piano dell'edificio, era rumorosa, perché apparentemente c'era un posto di evento sotto e la gente che si trovava nella piscina aveva una visibilità diretta nella mia stanza.  Ho chiesto un letto re, ma ho avuto due letti singoli. Il pranzo era buono, ma molto frequentato. Quindi non un posto tranquillo. Il caffè non era il mio senso di gusto e di qualità. Durante il controllo non sono state chieste domande su eventuali feedback.

I cannot stress how DECEPTIVE this hotel listing is so I made sure to include pictures. The hotel is made to look much better than it is in reality. We got no room service when we were there, our bed was broken, the drain still had hair on it and the person who handed us the key took the bedding out of the spare bed as we went in. It is a massive disrespect to the consumer to have paid so much on this hotel that is of such inferior quality. I have stayed at other hotels that were a fraction of the price and had immense lu better quality. I have attached pictures so that no one else gets scammed.

I had requested for 9 am check in and 9 pm check out because I had traveled by night bus to reach in the morning and again night bus to travel back. I had a business meeting. The young lady at the reception was not able to speak English but with the help of a translator she helped a lot. For some reason the coffee vending and cold drink vending machine was out of order on 11th Feb 2026. But the reception lady guided me to a nearby coffee shop. The room was clean and the common bathroom and toilets were clean. Overall happy. I will come back again.

Great communication by staff at all time, helpful with directions, secure parking on site and good breakfast included in the price. Not too far from the beach, a bit of a walk to the Centro of ingleses but ok if you have a car or want to travel by bus/taxi. The accommodation room was very small as there is a spa bath in the same room as the bed and the kitchen area is very small, whole unit smells a bit musty and the walls are very thin so if you have noisy neighbours you can hear anything they say! Was good for off season.

I learned to read comments carefully. They all mentioned the hotel is old and been renovated. This means noise sometimes and different rooms. The one we got had NO internet connection, it was located in the second floor. Pools were great though. My kids had a blast, even in colder or rainy days thanks to the indoors one. The hotel is far away from the city center or any attractions. I understand no Uber tor transfers wanted to go there. We rented a car so it was not an issue.

Bom hotel e localização. Atendimento cordial e bons cômodos. Camas confortáveis. Banheiro com ducha velha, mas ainda aceitável. Split antigo e barulhento.