Brasile: hotel con parcheggio nella provincia di Santa Catarina

La mia delusione è stata il servizio alla reception. La direzione dovrebbe formare e responsabilizzare meglio il personale addetto alla reception. L'aria condizionata non funzionava correttamente e si è rotta nel cuore della notte la seconda notte. Ho soggiornato per 7 giorni e non mi aspettavo di vivere un'esperienza simile in un hotel a 4 stelle, soprattutto pagando un prezzo elevato per Capodanno. La piscina è incantevole, la colazione è molto buona e la palestra è piccola ma utilizzabile.

The hotel is quite run-down, and the receptionist was unpleasant. Unfortunately, on the day of check-in, I approached the bar and asked the employee for a latte. At the same time, she asked a rude man who had suddenly interrupted our conversation to wait. I ultimately declined the order because I felt the employee was arrogant, especially when she flirted with the man with her eyes and facial expression. I didn't like the fact that my room's windows were so close to those of a neighboring building, from which they could likely observe, which created a lack of peace and quiet; I constantly felt like my personal space was being violated. The only thing I liked about the hotel was the excellent breakfast, but the latte from the machine was very sweet.

The hotel is in a very prime location. The reception staff are very good and was A1 when checking in. Room was slightly disappointed, the was a bottle of water that had been drunk and wasn’t taken. The previous guest left things in fridge and house keeping didn’t remove them. They was very quick to try to charge me for the water and something else which I firmly told them I didn’t have anything. So they removed the charges. They do advise the guests visiting is an additional charge of 2000 reis but I’m sure she meant 200. As all of the money grabbing hotels now charge for guests that visit. More reason to use other restaurants on the *****. I probably wouldn’t stay here unless it was last minute, but the location is unbelievable for the price

La posizione è molto buona, ma la maggior parte delle persone che lavorano non parlano l'inglese. Il vantaggio più grande di questo hotel è la sauna e lobby dove si può riposare. La colazione è buona, ma il pranzo può essere meglio. Siamo venuti a controllare la zona mentre era estremamente fredda fuori e siamo stati davanti al check-desk, ho sentito l'aria fredda che veniva dal tetto AC e ci siamo sentiti ancora peggio. C'è un fan all'interno dell'ascensore che personalmente non mi piace durante il freddo, ma in generale l'hotel è buono.Sono venuto in questo hotel con la mia ragazza e sono uscito da solo per non raccomandarlo per le coppie

I cannot stress how DECEPTIVE this hotel listing is so I made sure to include pictures. The hotel is made to look much better than it is in reality. We got no room service when we were there, our bed was broken, the drain still had hair on it and the person who handed us the key took the bedding out of the spare bed as we went in. It is a massive disrespect to the consumer to have paid so much on this hotel that is of such inferior quality. I have stayed at other hotels that were a fraction of the price and had immense lu better quality. I have attached pictures so that no one else gets scammed.

L'hotel è così pulito e pulito, tutti i servi vanno a un migliaio di distanza per il comfort dei loro ospiti. Ci piace l'hotel Kings in Alessandria a Florianopolis ... così tanto è conveniente dal ristorante con cibo eccezionale in hotel a altri in tutto il blocco, al grande centro commerciale e all'evento di Florianopolis ... Questo è come un 5-Star Nuovo York City Hotel su steroidi, più grande, migliore, più pulito, più bello ... il suo amazing e il luogo da essere ... ritorniamo alla Maestà spesso come è nei nostri cuori ... VIVA Maestà!!

I had requested for 9 am check in and 9 pm check out because I had traveled by night bus to reach in the morning and again night bus to travel back. I had a business meeting. The young lady at the reception was not able to speak English but with the help of a translator she helped a lot. For some reason the coffee vending and cold drink vending machine was out of order on 11th Feb 2026. But the reception lady guided me to a nearby coffee shop. The room was clean and the common bathroom and toilets were clean. Overall happy. I will come back again.

Great communication by staff at all time, helpful with directions, secure parking on site and good breakfast included in the price. Not too far from the beach, a bit of a walk to the Centro of ingleses but ok if you have a car or want to travel by bus/taxi. The accommodation room was very small as there is a spa bath in the same room as the bed and the kitchen area is very small, whole unit smells a bit musty and the walls are very thin so if you have noisy neighbours you can hear anything they say! Was good for off season.

I learned to read comments carefully. They all mentioned the hotel is old and been renovated. This means noise sometimes and different rooms. The one we got had NO internet connection, it was located in the second floor. Pools were great though. My kids had a blast, even in colder or rainy days thanks to the indoors one. The hotel is far away from the city center or any attractions. I understand no Uber tor transfers wanted to go there. We rented a car so it was not an issue.

大堂很大，比較氣派，早餐選擇不是特別多但也可以，有熱牛奶。房間空間還可以，衞生不錯。服務員熱情服務，非常好，有禮貌。前台不大會英文但是也用翻譯軟件幫助我們理解。整體上來説不錯的。