Ottimo servizio dal personale, attenzione alle esigenze e alle esigenze dei clienti.
Il signor Nithin è il più sostenibile, umile e eccellente nel servizio clienti.
Tutto era buono.
Se prenoti in Somatheeram Ayurveda Village nel centro di Neyyattinkara, potrai raggiungere Spiaggia di Kovalam e Spiaggia di Azhimalathara in 10 minuti di auto. Questo hotel sulla spiaggia dista 18 km da Tempio Shri Padmanabhaswamy e 2,2 km da Spiaggia di Chowara.
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole. Gli ospiti potranno raggiungere le vicine attrazioni con la navetta locale (con supplemento).
Consulta il menù di Sea facing Restaurant, un ristorante sulla spiaggia che propone cucina indiana e vanta una bella vista sul giardino. Puoi anche restare nella tua stanza e approfittare del servizio in camera 24 ore su 24. La colazione completa è disponibile a pagamento tutti i giorni dalle ore 07:30 alle ore 10:30.
Potrai usufruire di check-in veloce, check-out veloce e quotidiani gratuiti nella hall. Pagando un supplemento, potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 e un servizio navetta dalla stazione.
Rilassati in una delle 89 camere con stile personalizzato della struttura. Grazie ad un comodo letto con materasso a doppio strato dormirai sonni tranquilli. Il Wi-Fi (a pagamento) ti consente di restare in contatto con il mondo. Il bagno in camera è dotato di vasca idromassaggio e set di cortesia gratuiti.
Sono rimasto con la famiglia in questo hotel per 3 giorni era molto buona esperienza, l'hotel era pulito e le camere grandi e i servizi molto buoni hanno anche spazio per camminare in hotel come parco e molte attività, come barca, 🧘♀️, ecc
Il personale era amichevole e professionale.
Controllo in stato di disturbo
La stanza era pulita
La TV aveva canali ***y
La colazione è sconvolgente
Ha un servizio di navetta per il centro lulu anche se camminare per il centro lulu è meno di 5 minuti
It's a wonderful and amazing experience with this hotel and courteous staff. Me and my husband stayed in from 07 Jun to 11 Jun 2024. From the check in to Check out , we were fully taken care by the amazing staff.
Afsal is an amzaing staff witty, chatty and caring together with Devika (my favourite beauty Kutty) and Amuritha -they really took care of our food and being vegetarian -they offered the choices for the vegetarian food.
Chef Arun is a fantastic and caring person. He listened to our story and As my husband just completed the 24 days or Ayruveda treatment, he has to continuoulsy take his medication and kashyam which need to be brewed for the sometime. Chef Aurn took care of this and also Mahesh also managed this and send this to our room. Because of Chef Aurn's initiative, my hubby coninued his medication without fail. All of them are hospitable and really made us feel at home.
The room service is fantastic from providing necessities to water and replacing the spoilt safe. The 6th floor housekeeping sfaff (i cant remember his name but he's slim and had curly hair and very pleasant personality) is fantastic and took care to our needs.
My husband felt that he's in wonderland and as the jeanne in the lamp, you ask for something and your needs are fulfilled. They are very timely and fulfilling.
Last but not least, I would like congratulate the Hilton Garden's management for finely grooming your team and staff and step up the customer service towards customer excellence.
I wish everyone including the front counter staff, the security and guards best wishes and happy working in this fantastic customer oriented environment.
We stayed here for about four nights and even extended as it was so great! Loads to do in the surrounding area and the staff were great and really helpful.
Favoloso esperienza. Favoloso cibo e personale modesto e amichevole. Le camere e l'esterno della proprietà, anche se grandi, potrebbe essere molto meglio con un cappotto di pittura e problemi di piombo minori risolti oltre a rimuovere le tinture dalle cucine esterne. Sicuramente consigliere questo hotel. Grande posizione. Abbiamo anche assunto la barca, e questo è stato il punto di vista del nostro viaggio. La fornitura di cibo era adatto per un re e abbiamo avuto il nostro chef personale con altri tre che ci aspettavano!
Our stay at marari beach resort by cgh earth gave us a refreshing experience. The property is set in a vast 30 acres land with variety of plants and natural elements. There are about 60 cottages, all of them designed in tune with nature. The rooms are big in size and the interiors are beautiful. The bathrooms are designed in an 'open to nature' style, which is a highlight and will give you a new experience. There are many activities like a large swimming pool, archery practice, some indoor games and all. The beach is just a 5 minutes walk from the property and is in the premises. Though the beach is not private, you won't find much public in this area. They have security and life guards available throughout. Staffs are well trained and they ensure your comfort always. Overall a wonderful experience and value is provided for what you pay.
Leggi le recensioni degli ospiti sugli hotel di Kerala
Vedi tutto
7.8/10
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
TTraveling TanI recently stayed at Time Square Hotel and had a mostly enjoyable experience. From the moment I checked in, I was impressed by the helpfulness of the staff. They were attentive and went out of their way to ensure my comfort and convenience throughout my stay.
The room itself was lovely – clean, spacious, well-appointed, and comfortable, offering a wonderful retreat after a day of exploring the city. It was evident that the hotel takes great pride in maintaining high standards of cleanliness and guest satisfaction.
Breakfast at the hotel was reasonable, with a decent selection of items that catered to different tastes. While it wasn't the most extensive buffet I've encountered, the quality of the food was good, and it provided a solid start to the day.
However, my stay wasn't without its issues. The most persistent problem was the constant cold calls from the hotel's spa. Receiving these calls almost daily became quite bothersome. It's something the hotel management might want to reconsider or at least provide guests with the option to opt out of such communications.
Additionally, there was an unfortunate incident with one of the staff members who berated me for not informing them in advance that I would be missing the buffet breakfast on one occasion. This abruptness was surprising and not in line with the otherwise excellent service standard set by the rest of the team.
In summary, my stay at Time Square Hotel was delightful on many fronts, with commendable staff, lovely accommodations, and reasonable dining options. However, the spa's marketing tactics and the isolated incident with a staff member did mar the overall experience slightly. I hope the hotel takes this feedback into consideration to ensure an even more pleasant and seamless experience for future guests
NNevrilFavoloso esperienza. Favoloso cibo e personale modesto e amichevole. Le camere e l'esterno della proprietà, anche se grandi, potrebbe essere molto meglio con un cappotto di pittura e problemi di piombo minori risolti oltre a rimuovere le tinture dalle cucine esterne. Sicuramente consigliere questo hotel. Grande posizione. Abbiamo anche assunto la barca, e questo è stato il punto di vista del nostro viaggio. La fornitura di cibo era adatto per un re e abbiamo avuto il nostro chef personale con altri tre che ci aspettavano!
UUtente ospiteIt's a wonderful and amazing experience with this hotel and courteous staff. Me and my husband stayed in from 07 Jun to 11 Jun 2024. From the check in to Check out , we were fully taken care by the amazing staff.
Afsal is an amzaing staff witty, chatty and caring together with Devika (my favourite beauty Kutty) and Amuritha -they really took care of our food and being vegetarian -they offered the choices for the vegetarian food.
Chef Arun is a fantastic and caring person. He listened to our story and As my husband just completed the 24 days or Ayruveda treatment, he has to continuoulsy take his medication and kashyam which need to be brewed for the sometime. Chef Aurn took care of this and also Mahesh also managed this and send this to our room. Because of Chef Aurn's initiative, my hubby coninued his medication without fail. All of them are hospitable and really made us feel at home.
The room service is fantastic from providing necessities to water and replacing the spoilt safe. The 6th floor housekeeping sfaff (i cant remember his name but he's slim and had curly hair and very pleasant personality) is fantastic and took care to our needs.
My husband felt that he's in wonderland and as the jeanne in the lamp, you ask for something and your needs are fulfilled. They are very timely and fulfilling.
Last but not least, I would like congratulate the Hilton Garden's management for finely grooming your team and staff and step up the customer service towards customer excellence.
I wish everyone including the front counter staff, the security and guards best wishes and happy working in this fantastic customer oriented environment.
UUtente ospiteWe had two nights stay at picturesque ILLKKALAM LAKESIDE COTTAGE right on the banks of the lake and were. pleasantly surprised as the nature unfolded before us.
Good location with good facilities and access to all amenities surrounded by organic farm , nature at its best.
Good service through out and personalised care by friendly staff.
Freshly cooked homemade tasty food served to your room and relax in front of the room looking over the lake with boats passing by and beautiful sunset views.
The best part was the relaxed private sunset boat ride on the lake for two of us with stunning views starting right in front of our cottage.
Susan Salin and team have done a wonderful job in making avail of this wonderful property for fortunate few like us.
Special thanks to Asha and Arjun who were always helpful and giving us information of local tours and cultures. Not to forget those amazing cooks who cooked meals as per our taste
We will definitely going to return and recommend to our friends to visit ILLKKALAM LAKESIDE COTTAGES
Thanks once again for serving is the best treat Keep it up 💕🙏😍
ZZarinaUn soggiorno inoltrabile in un luogo fantastico!
Il nostro soggiorno di 3 notti è stato il più bello di questo bellissimo resort del lago. Dalla nostra arrivo, il personale è andato sopra e oltre per farci sentire benvenuti, così amichevole, utile e genuino alloggio.
Il luogo è assolutamente respiro, e l'atmosfera intera del resort è tranquilla e rilassante. Un luogo perfetto per rilassarsi e rilassarsi.
Le camere erano bellissime, spaziose, senza spot e molto confortevoli, con tutto quello che ci serviva per una pausa perfetta. Il cibo era un'altra attenzione, ogni pasto era delizioso, bellissime e pieno di sapore. Una menzione speciale a Jeeva nel ristorante, che ha reso la nostra esperienza di cena ancora più memorabile con un servizio così attento e caldo, ma tutti i ristoranti erano eccellenti e ogni pasto è stato un piacere. Anju, che è così bello e ancora molto attento, ma devo dire che ogni membro del personale era così piacevole, che ha reso il nostro soggiorno eccezionale.
Non posso raccomandare questa gemma di un posto abbastanza, stiamo già pianificando la nostra prossima visita!
UUtente ospiteIl personale era amichevole e professionale.
Controllo in stato di disturbo
La stanza era pulita
La TV aveva canali ***y
La colazione è sconvolgente
Ha un servizio di navetta per il centro lulu anche se camminare per il centro lulu è meno di 5 minuti
UUtente ospiteThe room was spacious, clean, and well-maintained. The bed was extremely comfortable, and the amenities provided were top-notch. The staff was courteous and attentive to every need. I also appreciated the quiet atmosphere, perfect for a relaxing stay. Would highly recommend this place to anyone looking for comfort and value
DDR JANIRA KUMARIThey couldn’t find my booking, so i was stranded at the hotel lobby for few hours before i offered to pay again for my room only then they provided me with a room .. that too downgraded ..
even though i showed my confirmation email and with a corresponding email to confirm my room yet to the property, neither the hotel or the helpline from trip after that could detect my booking - after checking in - i spent another few hours with trip helpline to get the room i deserve - but trip reasoning was the booking was done through a chinese agent and they couldn’t get through .. so i wasted another few hours .. still i did not get my deserved room ..
i was thrown into a deep end corner room
with a terrible sound pollution.. i was here with an elderly who was terminal .. so it was a total nightmare .. nor the hotel staff or trip were helpful ..
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