India: hotel con internet nella provincia di Kerala

Had a wonderful stay. Swimming pool and breakfast buffet was excellent.

the base rooms in the old section of the building were very small, and there was no ventilation. thess rooms were just under their restaurant and was separate from the building that was shown in the pictures. since we were two females travelling the hotel ”upgraded” me to an ”executive” room which was in the new section of the hotel. that room was even smaller with one 5×4 bed and just enough space to pass through. the only advantage was it was in the new section and didn't look secluded. breakfast options were very limited. the best thing about the hotel was it's location. situated in the heart of fort kochi, it is very close to the fort kochi beach and other attractions.

An absolutely wonderful stay at Sterling Thekkady! We are very glad we chose this hotel for our vacation. The room was excellent, very spacious and clean, with a large balcony offering a beautiful view of the mountains. The check-in process was very fast and pleasant. Upon arrival, the staff welcomed us warmly according to their local traditions, blessing us with a touch of traditional yellow sandalwood paste on our foreheads. It was a very beautiful, memorable, and welcoming gesture. The entire team was polite and helpful. Our deepest gratitude goes to Buvaneshwaran, who managed the kitchen for us. Due to health reasons, we cannot eat food with Indian spices. Buvaneshwaran personally made sure that the chefs prepared completely plain, delicious meals for us every day without any seasoning. This care meant a lot to us. We also really enjoyed the rooftop swimming pool. It is perfectly clean, quiet, and offers a wonderful view of the beautiful nature around. Thank you for a very comfortable and safe stay! ⭐⭐⭐⭐⭐ Абсолютно прекрасное пребывание в Sterling Thekkady! Мы очень рады, что выбрали этот отель для отпуска. Номер был отличным, очень просторным и чистым, с большим балконом, с которого открывался красивый вид на горы. Процесс регистрации был очень быстрым и приятным. По прибытии персонал тепло встретил нас согласно своим местным традициям, благословив прикосновением традиционной жёлтой сандаловой пасты к нашему лбу. Это был очень красивый, запоминающийся и гостеприимный жест. Вся команда была вежливой и готовой помочь. Наша глубочайшая благодарность выражается Буванешварану (Buvaneshwaran), который рулил для нас кухней. По соображениям здоровья мы не можем есть пищу с индийскими специями. Буванешваран лично позаботился о том, чтобы повара каждый день готовили для нас совершенно пресную, вкусную еду без каких-либо приправ. Эта забота много значила для нас. Нам также очень понравился плавательный бассейн на крыше. Он идеально чистый, тихий и предлагает чудесный вид на красивую природу вокруг. Спасибо за очень комфортное и безопасное пребывание! ⭐⭐⭐⭐⭐

Our stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression. The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience. While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown. That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

Recentemente sono rimasto all'Hotel Time Square e ho avuto una piacevole esperienza. Essi si sono attenti e si sono allontanati dal loro modo per assicurarmi il mio comfort e la comodità durante il mio soggiorno. La stanza stessa era bella – pulita, spaziosa, ben attrezzata e confortevole, offrendo un bel ritorno dopo un giorno di esplorazione della città. È evidente che l'hotel si fa molto fiero di mantenere elevati standard di pulizia e soddisfazione degli ospiti. La colazione all'hotel era ragionevole, con una selezione decente di articoli che si occupavano di gusti diversi. Anche se non era il buffet più ampio che ho incontrato, la qualità del cibo era buona, e ha dato un buon inizio al giorno. Il problema più persistente è stato il costante raffreddamento dal bagno dell'hotel. Quando ricevevo queste chiamate quasi quotidianamente, diventava piuttosto turbante. È qualcosa che la gestione dell'hotel potrebbe voler riconsiderare o almeno fornire agli ospiti la possibilità di optare per tali comunicazioni. Inoltre, c'è stato un incidente sfortunato con uno dei membri del personale che mi ha condannato a non informarli in anticipo che una volta mi mancherò la colazione a buffet. Questa abruptezza è stata sorprendente e non in linea con il standard di servizio altrimenti eccellente stabilito dal resto del team. In sintesi, il mio soggiorno all'Hotel Time Square è stato piacevole in molti fronti, con personale apprezzabile, bellissime alloggi e opzioni pranzo ragionevoli. Tuttavia, le tattiche commerciali del centro di interesse e l'incidente isolato con un membro del personale hanno fatto un po' di esperienza generale.Spero che l'hotel prenda in considerazione questo feedback per garantire un'esperienza ancora più piacevole e senza soffoco per i futuri ospiti.

Favoloso esperienza. Favoloso cibo e personale modesto e amichevole. Le camere e l'esterno della proprietà, anche se grandi, potrebbe essere molto meglio con un cappotto di pittura e problemi di piombo minori risolti oltre a rimuovere le tinture dalle cucine esterne. Sicuramente consigliere questo hotel. Grande posizione. Abbiamo anche assunto la barca, e questo è stato il punto di vista del nostro viaggio. La fornitura di cibo era adatto per un re e abbiamo avuto il nostro chef personale con altri tre che ci aspettavano!

Recensione di O da Tamara Hotel Rating: 3.5/5 stars O da Tamara offre una storia di due esperienze: le strutture guadagnano una solida 4 stelle, mentre gli standard di servizio si spostano intorno a 3 stelle, creando un interessante contrasto che la gestione dovrebbe affrontare. Il Buono: le strutture dell'hotel sono veramente eccellenti e meritano la visita. Il Challenging: L'esecuzione del servizio, purtroppo, non corrisponde alle norme di struttura.Durante il nostro soggiorno, abbiamo trovato ripetute richieste più volte, sia al ristorante che con il personale generale dell'hotel. Il servizio di colazione era particolarmente divertente in modo involontario: il personale ha mostrato ciò che chiamo ”Ospitalità di movimento brune”, un sacco di movimento energetico, ma non sempre in direzioni produttive. Gli elementi sono stati spesso dimenticati e il seguito è diventato più necessario di quanto previsto. Per quanto riguarda: abbiamo chiesto un checkout tardivo fino alle 1:00 PM. Il desktop frontale ha approvato solo un'estensione 30-minute, ma il nostro conto riflette un checkout tardivo 2-hour. Questa discrepanza richiede immediata attenzione dalla gestione. Raccomandazioni: la proprietà potrebbe beneficiare di una riqualificazione completa del personale per allineare la qualità del servizio alle eccellenti strutture.Inoltre, le camere e le aree comuni potrebbero utilizzare la riabilitazione per mantenere il livello generale. Linea inferiore: le strutture rendeno questo hotel di valore, ma la squadra di gestione deve investire nella formazione dei servizi e nella coerenza operativa. Con questi miglioramenti, O da Tamara potrebbe facilmente diventare una proprietà in stand-by. Mi auguro che la gestione affronti queste preoccupazioni in tempi brevi. Thats all!!

The front desk staff were friendly, accommodating, and always willing to help. We stayed at the hotel twice within a five-day period, and on both occasions, the staff provided excellent service. They were courteous, attentive, and very helpful throughout our stay, making our experience pleasant and comfortable. We truly appreciate their professionalism and warm hospitality.