The exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.
Over all sangat baik sudah langganan nginap disini, mungkin pengaturan area parkir yang perlu ditingkatkan agar tamu bisa lebih nyaman terutama saat banyak acara, sedangkan parkir berbayar lho..
I stayed here for three nights, and it was such a great experience. It’s actually my second time, and honestly, it didn’t disappoint. The service was excellent, the staff were friendly, the food was great, and the facilities were well-maintained. Highly recommend staying here! Plus, it’s super easy to get around, and there are plenty of places to eat just a short walk away.
The hotel is very old no security measurement. All level can access no need access card.
Breakfast is below standard don’t expect much.
The spa is great. Good for relex.
the room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
State estese.. Nessuna lamentela, è un hotel a basso costo, non top pulito ma il suo abbastanza pulito per me, ac e riscaldatore d'acqua tutto fatto, letto ok, non troppo morbido o duro, ha una piccola caffetteria che offre colazione gratuita, un piccolo negozio conveniente, Vieni qui se hai un budget di scarpe come me.. L'ubicazione è meglio per quanto Pekanbaru è preoccupato.. è lungo Jalan Sudirman, controllare il ristorante senza maiale senza maiale Anom cinese di marina al contrario dell'hotel.. Serve cibo cinese tradizionale, una grande porzione, un prezzo decente.
The hotel is good. Room just fine, but the bathroom room little bit smelly.
Also, sometimes you can hear motorcycle crossing in the midnight. That's so disturbing.
But overall, it's good
Enakk nyaman bagus pokoknya terbaikkk, fasilitas oke semua semua okeee mantap
Fantastico
61 recensione
9.6/10
Prezzo da
78 MYR
per night
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8.4/10
Molto buono
SStizaThe exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.
IIntanHamidLocation : good / strategic
Breakfast : nice
Room : old building / toilet got problem
Rate price : expensive for that old building
Overall happy to stay there
MmirainiVery strategic location. Everything near by. You can find food, shopping in one building. Pasar Bawah also in the same building coz now under renovation. Every time I come to Riau I will stay here
Mmohd radzi ramliHotel service fair nothing to shout about. Location 6/10. It's next to the mall but again there's nothing to shop/buy/see. Try to find juices , very limited choice. Surrounded by shop lot which majority selling fast food and mini mart. Good location for local I guess.
Amenities very basic. Tooth brush shampoo , hand and body cleanser 2 bath towel , bath mat and hair dryer that's it. Coffee/tea making facilities and mini fridge. No bottle drinking water except a jar of water where you can refill from the dispenser at corridor. Which I am allergies with those tap water even though with super brand water filter. ( learned from my bad experience in Jakarta). Luckily the groceries shop next to the hotel , so I can get a mineral water. TV ? Very interesting...... I don't expect such a branded hotel chain with no smart TV. Unable to connect my laptop since the only way to connect with TV via vga or hdmi. Breakfast selection fair , I think almost similar with other local brand hotel in pekanbaru. Nothing impressive. Overall, there's a few local brand hotels with good location and lower price and same standard that you may pick.
Kkotaro8249Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
UUtente ospitethe room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
UUtente ospiteNothing to complaint as they really served us well. The room was clean n nice. The food was great . The location also close to the town centre.
Hhanisah_aisyahL'hotel si trova a meno di 10 minuti dall'aeroporto e ha fornito anche una navetta aerea gratuita. Non solo, ci sono stati molti piatti vicino all'hotel, come Bakery shop, Indomaret. La stanza era pulita, aveva una bella vista (necessità di chiedere un piano superiore), buona pressione idrica per la doccia. L'unico lato inferiore era il AC non era abbastanza freddo durante il mio soggiorno e la stanza era un po' piccola. Spero che l'hotel possa riparare il AC. Il buffet di colazione era decente e ha molte varietà. In generale, valeva la pena di restare decente e di pena.
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