Indonesia: hotel con internet nella provincia di Sumatra Settentrionale

The Hotel is super good .. Everything are amazing.. But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in .. After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?

Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests. One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke. Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation. Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.

Staff are friendly and helpful. Rooms are clean and spacious. Variety of food for brekfast. Location is quite central - Less than 10 mins walk to Delipark Mall and Tjong A Fie Mansion. Theres a bus station nearby too but we use grab most of the time. Pls note that pavements in Indonesia are generally not being maintained - so watch out for holes, metal rods, uneven surface etc. Highly recommended.

We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites. Breakfast was very delicious with western, asian, and local cuisine. We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in. Overall we have a great stay here and will definitely stay here again the next time we visit Medan.

No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers. The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough. Staff helped to bring luggage to the room. The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.

Literally in the airport so couldn’t be a more perfect spot before/after a flight. Were very kind and extended checkout time as our flight was delayed, lovely staff. Food wasn’t amazing but there’s loads of other options nearby. If you’re looking for a place to get some rest before a flight it’s the perfect spot.

Pro: Economico, la receptionist è stata disponibile, entusiasta e orientata al servizio. Contro: La camera era piccola, la zona doccia non era adatta a persone di corporatura robusta, il soffione della doccia aveva getti d'acqua da entrambe le estremità e la colazione dell'hotel sembrava composta da avanzi di un altro ristorante, confezionati il ​​giorno prima 😭

Check in staff was friendly and efficient. Room service was prompt, but the soap & shampoo holder was quite annoying because it prevents dispensing the liquid well.WiFi connection was not very reliable, sometimes dropping off. But overall stay was good and comfortable.

We had a very pleasant stay at this hotel and were extremely satisfied with the overall experience. The room was very clean and well-maintained, which made our stay comfortable from the moment we arrived. The hotel is conveniently located along one of the main roads in Medan city, making it easy to get around and access nearby attractions. The reception staff were very professional and efficient during check-in and throughout our stay. The concierge service was truly top-notch—friendly, helpful, and always ready to assist whenever needed. One of the highlights of our stay was the excellent coffee served in the lobby. They use ”Ophir coffee”, and it was honestly some of the best coffee we have ever tasted. Overall, we had a wonderful experience and would definitely recommend this hotel to anyone visiting Medan.

Grande posizione, come è vicino alla merdeka di lapangan e a piedi alla stazione ferroviaria.La stanza è enorme e molto moderna.La maggior parte delle etnie cinesi (non cinesi) soggiornano in questo hotel. Vi rimarrà qui in futuro