Indonesia: hotel con internet nella provincia di Sumatra Settentrionale

Cqme per il compleanno dei miei partner e tutto era perfetto; bella stanza e personale erano così amichevoli

Clean room but tired. Bathroom might benefit from better cleaning. Nice bed and cold air con. Minibar and snack are not refilled so may wish to take photo when you get in to avoid potential issues. Hotel very popular with families and conference, so expect very crowded lifts (hence delay) and noise in the corridor. Hint of smoke which might have permeated from ducting from other floor(s) at one juncture but not problematic.

We stayed at JW Marriott Medan for several days to allow our elderly grandmother to rest and recover following her leg surgery. While the purpose of our visit wasn’t leisure in the usual sense, the experience highlighted what truly defines a great hotel: not just its facilities, but the service culture behind it. From the outset, our stay involved a number of special arrangements, from shifting booking dates, providing in-room breakfast service as our grandmother couldn’t access the restaurant, and attending to several ad-hoc requests. Across every touchpoint - reservations, front desk, concierge, lobby ambassadors, housekeeping, and the restaurant team , the response was consistently attentive, flexible, and genuinely warm. What impressed us most was not a single interaction, but the consistency across departments. It reflects a deeply embedded service culture and strong leadership, where standards of care are clearly communicated and upheld by the entire team. This is what transforms a hotel from simply offering well-maintained rooms and branded facilities into delivering a personalised guest experience marked by grace, efficiency, and empathy. Simply the best hotel in Medan! My family and I are sincerely grateful to the entire JW Marriott Medan team for turning what could have been a difficult trip into one defined by comfort and care.

1st time staying there.. Like the location.. near to Berastagi Supermarket and eatery. Security was top notch. Love the Blue Bird taxi standby .... Front desk is very professional.. Cleanliness of Housekeeping is good and efficient Facility is decent, room for improvement on keeping and maintain the place... Only upset during the stay was the restaurant... Service not top notch to brand name.. Opted for the pre dawn / Sahur breakfast... Very much disappointment on selection, quantity and quality. Top up very late.. n the egg station.. need to let the staff go for training..

Le camere sono molto pulite e spaziose! Situate proprio al di là della piazza Merdeka e della stazione ferroviaria di Medan City. Grazie alla strada e all'area occupata, il livello sonoro può essere elevato (ma portatile) se ci sono eventi in prossimità. La sauna, le piscine calde e fredde disponibili (separate da genere) sono pulite e con le luci e docce. La piscina all'aperto è stata ben mantenuta. Il personale è stato generalmente molto gentile.

The Staff is amazing and very helpful. Stored my luggage there while I went for a jungle trek. The hotel is centrally located and it is quiet by night. The breakfast is amazing. The hotel room is big and clean. Even though I liked everything at the hotel the only room which disappointed me was the gym. The gym is very small and the equipment is not working properly. I would book my stay with the hotel again. 

The bathroom did not have any ventilation fan nor a window for fresh air , hence it had mouldy smell. There was only one tiny roll of toilet paper left on the toilet paper holder. NO spare toilet paper roll. We had to call housekeeping to ask for one more roll. There was very little hot water the first night. So we had to take cold showers. the second day, the hot water came back. The view from the hotel was good. The facilities were really poor. It was a shame.

We are happy!!!!! The staff so kind and soft spoken.. we love the view… Masha Allah.. so beautifull.. event we stay at standard room, we also can get the beatiful view of Danau Toba.. the breakfast was delicious.. this is the first time im going to Indonesia and i can eat all the food.. excellent.. i also like the tour package for free…keep it up..next time if i going to danau toba again, i will stay at waterfall inside Taman Simalem Resort..in Shaa Allah

Great hotel in tuktuk area. Our assigned room has cracked handwashing basin, cracked balcony glass, leftover candies/marshmallow on balcony ground. Bathroom is small for stars hotel and its price. We paid for toba lake view with premium, expecting details but disappointment. We were assigned room on the wing so the view to lake, although visible it was not spectacular or to our expectation. Breakfast is good, staff are friendly, infinity pool is beautiful but water is not heated.

I had a wonderful experience at Mikie Holiday Hotel. The room was spacious and very comfortable, making it easy to relax after a long day. The amenities were top-notch and well-maintained. What stood out the most was the staff – incredibly helpful and friendly, always ready to assist with a smile. I highly recommend this hotel for anyone looking for a pleasant and hassle-free stay!