Svizzera: hotel con internet nella provincia di Canton Ginevra

Nel complesso l'hotel era fresco e pulito, la posizione è vicino all'aeroporto e il parcheggio era ok, molti lavori di costruzione in area e molti tji gs non erano rifiniti, le camere non avevano un cestino della spazzatura, La ragazza alla reception non è stata molto disponibile quando le ho chiesto indicazioni e suggerimenti per la zona, è stata scortese quando ho chiesto informazioni sul parcheggio. . stava cercando di prenderci in giro perché pensavamo che il parcheggio fosse incluso nel prezzo, npt cosa faccio per rispondere a una domanda del cliente! Il sistema di codice per le porte non funzionava correttamente!

Management please check this review and travellers please watch out!!!  A  nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport.  In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning). With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.  I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm.  As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again. When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.  Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.  It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.  Please You Should Check with the housekeeper and the receptionist on that day!!!!!!

Staff are nice and friendly. Room is very good; clean and big. The location is the best as it's just a few minutes walk to bus station and 5-10 mins walk to train staion. Highly recommended.

Sono stati tutti molto bravi, e ci hanno dato anche un biglietto per 2 giorni per prendere l'autobus urbano... Ma quando siamo andati alla reception e abbiamo detto che non c'erano le ciabatte, ci hanno detto che le ciabatte erano a pagamento, e non c'erano articoli da toeletta Li abbiamo portati noi stessi, ma vorremmo comunque avere un paio di pantofole Sì, dopotutto non possiamo andare a piedi nudi Per fortuna, quando abbiamo dovuto pagare per le pantofole, questa volta ci è stato detto era gratis... Tour di Ginevra, un giorno è poco, 2 giorni sono sufficienti

Servizi: doppio vetro, buon effetto di isolamento acustico. Sebbene sia proprio accanto alla stazione, non si sente quasi alcun rumore quando le finestre sono chiuse. Ambiente: La posizione è molto buona! Proprio accanto alla stazione di Ginevra, il trasporto è molto conveniente. Ci sono McDonald's, Burger King, Starbucks e vari supermercati e minimarket nella stazione, rendendo molto conveniente mangiare e fare shopping ogni giorno. Servizio: l'atteggiamento del personale della reception è nella media.

Very helpful staff, appreciate your kindness towards us when my daughter was ill and needed advice on where to seek medical care. Conveniently located next to train station and short walk to the quay.love the complimentary chocolate and drinks in the fridge. Nice room and spacious modern toilet.

酒店離火車站步行五分鐘就能到 很方便 房間私密性很強 都是密碼鎖 衞生間很大 入住時間是下午三點之後不要早到哦

房間又大又乾淨，佈置的温馨妥帖，地理位置極其優越，酒店管理也很周到，下次去日內瓦還會去住，街對面的巧克力店太好吃了！

It was very unclear where the airport pick-up point actually was when you come out of the building. All they told me on the phone was that it's terminal 1, gate 3 and a black van. Well if they had elaborated and explained that you go past the taxi ranks to the coach pick-up section, that would have been far less stressful at 11pm. Once there, there was indeed a black van with the 'Nash' branding on the side which arrived in 10 minutes. A short ride away (5 mins) and we got dropped off at the hotel. Late check-in is at the reception desk in the airport hotel next door. For some reason, the lift in the hotel next to reception wasn't working (myself and another guest tried to get it to work) - meanwhile some hotel employee was on the phone in the room next door. I then had to carry my 23kg bag fortunately up just one flight of stairs, but this would be an issue for other guests with limited mobility. Transfer back to the airport the next morning was pretty smooth. In summary, clearer instructions around the pick-up and a working lift would have improved the experience, but it was still perfectly adequate and convenient for an early morning flight at 7am.

Il mio amico e io abbiamo apprezzato la nostra permanenza. Non essere disgustato di non essere nel centro della città perché il trasporto pubblico gratuito è proprio fuori dall'hotel. Assicuratevi di controllare il quarto piano dell'hotel perché la vista sulla montagna è sorprendente. La cucina è buona per noi, e con Lidl a pochi passi di distanza, abbiamo avuto deliziosi pasti economici. Ragazzi dall'aeroporto, chieda al desk dove si ferma il metro. Non prendere un taxi, prendete il metro e assicuratevi di ottenere il vostro passaporto mobile gratuito. Da l'aeroporto è meno di 10 minuti di cammino. Non abbiamo speso un penny per esplorare la città e trasportare l'aeroporto. Non scrivo un commento, ma vale la pena scrivere questo per aiutare gli altri.