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5 stelle

Park Hyatt Zurich
4.6/549 Recensioni

Park Hyatt Zurich

Zurigo|0.56km dal Genki - Lisa Maria Nussbaumer
It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Viaggio di lavoro

Park Hyatt Zurich
4.6/549 Recensioni

Park Hyatt Zurich

Zurigo|0.56km dal Genki - Lisa Maria Nussbaumer
It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.
Sorell Hotel Rex
4/522 Recensioni

Sorell Hotel Rex

Zurigo|1.6km dal Genki - Lisa Maria Nussbaumer
The hotel was quite strange. Upon arrival there was no staff and we had to do self check in. We were a group of 5 people with 3 rooms. We were let into the hotel via the intercom. The computer at the desk required a booking reference or QR code. Our hotel had been booked through a travel agent and we hadn’t been provided with either. So instead we had to manually input each persons details into the computer. This took absolutely ages! After travelling for quite a long time this was the last thing we wanted to spend time doing! The rooms were fairly compact, especially the bathroom. The hotel seems to have spent a lot of money on branded items in the rooms including a yoga matt and other random things - it would be better to have more staff in my opinion! The beds were very comfy though and an actual double bed instead of two singles pushed together. There was also a coffee machine in the room. Breakfast was very basic and seemed understaffed as a lot of things had run out. Again for check out there was no staff at the desk do we had to self check out via the emailed invoice - this didn’t work as we had to pay the city tax so I used the phone at the desk to do this. The location of the hotel is a bit out of the centre but is easily accessed (if you have luggage) using the number 7 tram at the main railway station otherwise it is walkable. Have given this 3 stars due to the lack of staff and it being so impersonal!

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Stai cercando un hotel vicino al seguente luogo di interesse: Genki - Lisa Maria Nussbaumer? Confronta tariffe e recensioni delle camere per trovare il soggiorno ideale.
Boutique Hotel Helmhaus Zurich
4.4/559 Recensioni
A lovely location near restaurants and shops. The staff at this hotel were lovely and very helpful from the reception to housekeeping to the lady at breakfast. The rooms were well appointed and very clean. They had opening windows, air conditioning and a mini bar. They organised transport to the airport. I would definitely stay at this hotel again.
Altstadt Hotel
4.2/594 Recensioni
酒店比較房間比較小, 對於parking,酒店有合作的parking space,36歐一天,可以在酒店前台付款。比較安全方便。 另外地理位置比較好,出門走2分鐘就到河邊,7分鐘就能走到霍夫山。
Hotel Seidenhof
4.5/526 Recensioni
Questo hotel è un vero hotel a quattro stelle: è stato recentemente rinnovato per vedere che tutto (decorazione, aree comuni, ecc.) è nuovo. L'hotel è nel cuore di Zurigo (sono ben conosciuto la città e posso assicurarti che è 100% Downtwon). Se arrivate in treno potete camminare all'hotel dalla stazione principale di Zurigo, nel nostro caso siamo arrivati in auto e l'hotel offre un accordo con il parcheggio Urania (4-5 minuti a piedi) per solo CHF 30 al giorno. Posso assicurarvi che per essere Svizzera questo è un prezzo molto competitivo.Abbiamo prenotato due camere singole, esattamente come descritto sul loro sito web. Le camere, come si prevedevano, non erano molto grandi, ma il letto era molto comodo e ci erano tutte le attrazioni che si potevano aspettare da un hotel 4-star (compresi frutta, caffè e acqua gratuita). La qualità del sonno è molto buona: non ho sentito alcun rumore. Il colazione è molto diversa con prodotti di qualità anche dalla regione di Zurigo. Molto amichevole personale. Certamente raccomandato.
Citizenm Zurich
4.3/542 Recensioni
Il personale può rimanere alla macchina di check-in e prendersi cura di essa. Esplicano un passo e un passo molto bene accanto a loro. Molto gentile. Ci vorrà circa 10 minuti a piedi dalla stazione centrale, ma non c'è alcuna inconvenienza nella posizione. La posizione può essere regolata con un iPod, ma la stanza è un po' stretta. Se c'è un portatore, è un po' stretta per due persone, ma il letto è di dimensioni re, quindi non c'è problema. Il personale era così amichevole che dovevo scrivere un recensione
Marktgasse Hotel
4.3/584 Recensioni
Molto piacevole
Hotel Adler Zürich
4.6/5127 Recensioni
Hotel nella parte della città’ vecchia dì Zurigo. Bellissima atmosfera. Hall piccola e pochi spazi ampi per condivisione. Camera per tre persone molto ampia e confortevole. Kit del bagno perfetto con anche la lima unghie. Materasso scomodo molto rigido e cuscino troppo morbido. Colazione da rivedere molto essenziale. Si svolge nel locale del ristorante dell’ hotel. Il ristorante e’ ottimo, ma occorre prenotare con anticipo. Da provare la fonduta, la più buona che abbiamo mai mangiato. Mini bar gratuito e acqua sempre gratis. Pulizia nella norma.

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