Recensioni su Grand Hotel Zermatterhof

I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.

房間很不錯 地理位置優越 可以看到馬特洪峯山景 日出日落 周邊交通方便 離火車站不遠大約五百米 但是都是上坡 酒店本身有接送車 但訂酒店時候不清楚 所以下了火車還是拉着行李艱難的拉了幾百米到酒店 早餐還好 服務人員中規中矩 房間有膠囊咖啡機 有送幾瓶水 迷你吧有免費軟飲 但酒類需要收費 但是不像其他酒店會有註明什麼免費什麼需要付費 ，還是打電話問前台才知道 覺得這點應該可以改善下，有送巧克力和紅酒這點比較温馨。整體還不錯 扣分是上面説的那些事項沒有寫很清楚。

送迎サービス、受付の対応、部屋の清潔さ、景観、どれをとってもトップクラスです。値段はスイス基準で考えると許容範囲内です。スパには綺麗なサウナに加えて冷凍庫のような冷室もあるのでサウナ大好き日本人なら整い必至!朝食もとても美味しかったです