Granferte Phnom Penh Hotel

Recensioni su Granferte Phnom Penh Hotel

Granferte Phnom Penh Hotel

St. 331&570, Sangkat Boengkok, Khan Tuol Kouk, Phnom Penh, CambodiaDettagli hotel
Granferte Phnom Penh Hotel
Granferte Phnom Penh HotelGranferte Phnom Penh HotelGranferte Phnom Penh Hotel
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1 notte

Recensioni degli ospiti

4/5
Molto buono
40 recensione
Recensioni verificate
Ubicazione4.0
Strutture e servizi3.8
Servizio4.0
Pulizia4.1
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Tutte le recensioni(40)
Recensioni positive(39)
Recensioni con foto/video(12)
Pulito e ordinato(5)
Proprietario simpatico(4)
Recensioni negative(1)
Utente ospite
Camera Superior (2 camera/e da letto)
Soggiorno: лют. 2024 p.
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 24 лют. 2024 p.
Excellent apartment. Very clean and comfortable apartment. Excellent place to stay especially if anyone is travelling with friends or family. Would highly recommend. The surrounding area is also very peaceful and safe.
Traduci
Risposta dalla struttura: Dear Sir, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Sila & Teams
Tip Yon
Camera Superior (1 camera da letto)
Soggiorno: серп. 2024 p.
Solo
2 recensione
4.2/5
Molto buono
Pubblicata: 15 серп. 2024 p.
Everything’s good Cleaned Comfortable Silently
Traduci
Simon KH
Executive 3 Camere da Letto
Soggiorno: груд. 2023 p.
Viaggio con amici
1 recensione
4.7/5
Fantastico
Pubblicata: 23 груд. 2023 p.
Spacious room, best fits with friends and family. Great amenities. Good staffs and nice location where easy access to restaurants and convenient store. Will stay again next time.
Traduci
Risposta dalla struttura: Dear Mr./Ms. Po KH, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
NATDANAI
Camera Superior (1 camera da letto)
Soggiorno: груд. 2023 p.
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 23 груд. 2023 p.
Very good and clean, new service apartment. Facilities are exceptional. It's impressive that they provide a rice cooker in the room which is quite essential for me who eat rice everyday. Thank you for everyday big cup of Ice coffee at Breakfast time.
Traduci
Risposta dalla struttura: Dear Mr./Ms. Natdanai, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
Utente ospite
Camera Superior (1 camera da letto)
Soggiorno: груд. 2022 p.
Lavoro
2 recensione
3.7/5
Pubblicata: 3 січ. 2023 p.
First time in Granferte. Looks like an office building outside. Room layout is nice and practical. Ideal service apartment. dismerit is both towels are totally torn! Really Surprised me if the room attendant had a fight with the boss. Amenities have 2 Razors, 2 Soaps, 2 Lotions, 2 Conditioners, 4 Shampoos with 1 bottle half empted but no shower gel?! This is an impact to such nice hotel.
Traduci
Risposta dalla struttura: Thanks so much for choosing our hotel during your trip to Phnom Penh. We look details of your feedback and comments, thanks for your valued times write review. We look forwards to welcoming you and family again soon to Granferte Phnom Penh Hotel. Best regards, Pirath, Hotel Manager
Utente ospite
Executive 3 Camere da Letto
Soggiorno: лют. 2023 p.
Lavoro
9 recensione
4.2/5
Molto buono
Pubblicata: 9 бер. 2023 p.
Unexpected jewel of the residence I found in Cambodia.
Traduci
Risposta dalla struttura: Thanks so much for choosing our hotel during your trip to Phnom Penh. We look details of your feedback and comments, thanks for your valued times write review. We look forwards to welcoming you and family again soon to Granferte Phnom Penh Hotel. Best regards, Pirath, Hotel Manager
JG Trip
Soggiorno: квіт. 2022 p.
Coppia
3 recensione
3.7/5
Pubblicata: 29 трав. 2022 p.
This is a hotel in a nice area of Phnom Penh. Service is nice and there is a minimart downstairs.
Traduci
Risposta dalla struttura: Dear Value customer,Thank you very much for sharing us wonderful comment.We will reinforce our service and cleanliness more and hope will to see you back for next time.Wish you have a wonderful trip. Sincerely yours,Victor & team.
Tianshuxiangjiao
Camera Deluxe (2 camera/e da letto)
Soggiorno: вер. 2024 p.
Altro
6 recensione
5.0/5
Eccezionale
Pubblicata: 30 вер. 2024 p.
服務：非常好，下次還住這間酒店
Traduci
Xiaxiaoyu
Camera Superior (2 camera/e da letto)
Soggiorno: черв. 2024 p.
Lavoro
34 recensione
4.7/5
Fantastico
Pubblicata: 3 черв. 2024 p.
非常安靜，適合商務出差，缺點就是窗簾是捲簾，遮光性很差，天一亮光線就進來了
Traduci
Risposta dalla struttura: Dear Mr./Ms. Xiansiaoyu, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
Utente ospite
Camera Deluxe (2 camera/e da letto)
Soggiorno: квіт. 2024 p.
Lavoro
21 recensione
5.0/5
Eccezionale
Pubblicata: 3 трав. 2024 p.
離機場，永旺2都很近，應該是新區，周邊環境不錯，附近餐廳也不少，房間設施很好，有廚房，可以自己做菜，nice~
Traduci
Risposta dalla struttura: Dear Mr./Ms, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
yueyue723
Camera Superior (2 camera/e da letto)
Soggiorno: квіт. 2024 p.
Viaggio con amici
271 recensione
3.0/5
Pubblicata: 4 квіт. 2024 p.
太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置
Traduci
yueyue723
Camera Superior (2 camera/e da letto)
Soggiorno: квіт. 2024 p.
Solo
271 recensione
1.0/5
Pubblicata: 2 квіт. 2024 p.
昨天晚上獨自值班的柬埔寨男前台工作人員很不友好 兩個人房間衹有四瓶飲用水 喝完了下去讓送點再 説要自己購買
Traduci
Risposta dalla struttura: Dear Yue Yue,Thank you for your feedback. I'm sorry to hear about your recent experience with our front desk staff.Regarding the water bottles, we typically provide four complimentary bottles per room per day. However, I understand your frustration and apologize for any inconvenience caused.Please contact me directly so we can resolve this matter and improve your experience. We hope to have the chance to serve you better in the future.Sincerely!Mr. Ravy & Team
MR JASON SONG
Camera Superior (2 camera/e da letto)
Soggiorno: трав. 2024 p.
Lavoro
14 recensione
3.7/5
Pubblicata: 16 черв. 2024 p.
출장으로 갔을때 가끔씩 숙박합니다. 3room 은 가성비가 좋습니다. Granferte hotel 에서는 조식, 청결, 시설 수리가 필요하다는걸 알아주세요 - 조식은 다른 호텔들이 좋아지고 있다는 점을 참고해주세요 - fabric sofa 는 세탁이 필요해 보입니다 - 방의 에어컨 청소 / 세탁기의 정상적인 작동 여부를 확인해주세요 - 고객이 방에 들어가기전에 전기 메인 차단기를 올려 놓아 주세요 저의 리뷰는 한번의 경험이 아닌 2~3번의 경험에서 쓰고 있습니다 위 사항을 개선해주시면 좋은 리뷰를 남기도록 하겠습니다
Traduci
Risposta dalla struttura: Dear Mr. Jason Song.Thank you for your review and feedback on your stay at the Granferte Phnom Penh Hotel. We appreciate you taking the time to provide this constructive criticism - it will help us improve the guest experience.Regarding the breakfast, we are currently working to enhance our breakfast offerings and options. We have heard similar feedback from other guests and are in the process of making upgrades and additions to the breakfast menu and service. For the cleanliness concerns, we will ensure a thorough inspection and deep cleaning of the guest rooms, with a focus on the sofa fabrics and air conditioning units. Our housekeeping protocols are being reviewed and updated to maintain higher standards of cleanliness throughout the hotel.You mentioned an issue with the washing machine - we will have our facilities team thoroughly check all in-room appliances to confirm proper functioning prior to guest arrivals. We will also ensure the main electrical breaker is activated in each room before check-in.Thank you again for the detailed feedback. We value our guests' experiences and insights, as they help us continually enhance our property and services. We hope you will give us another opportunity to provide you with a more satisfactory stay in the future. Please let me know if there is anything else I can assist with.Sincerely Your,Ravy & Team
Utente anonimo
Camera Superior (1 camera da letto)
Soggiorno: квіт. 2024 p.
Viaggio con amici
5 recensione
4.7/5
Fantastico
Pubblicata: 28 квіт. 2024 p.
房間沒有圖片那樣大，可能介紹資料與房間類型不相配。不過設施質量很好，房間也很干淨，服務員十分友善，唯獨wifi不穩定。
Traduci
Risposta dalla struttura: Dear Mr./Ms, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
Sung Wook
Camera Superior (2 camera/e da letto)
Soggiorno: жовт. 2023 p.
Lavoro
4 recensione
3.7/5
Pubblicata: 5 січ. 2024 p.
위치는 조금 고립적이지만, 지리를 조금 아신다면 좋아요. 아파트 스타일이라 주방이 있어 배달 음식이나 간단한 음식 조리도 가능 합니다.
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for choosing to stay at our hotel and for taking the time to share your experience with us. We sincerely appreciate your feedback, as it helps us identify areas where we can improve our services.We apologize for any inconvenience you may have encountered during your stay and assure you that we are committed to making necessary improvements. Your satisfaction is of utmost importance to us, and we will take your comments into serious consideration.We hope that despite any issues, you were still able to enjoy your trip. It would be our pleasure to welcome you back in the future and provide you with an even better experience. Should you have any further concerns or questions, please do not hesitate to reach out to our team.Thank you once again for choosing Victor & Granfete, and we look forward to serving you again soon.Sincerely,Victor & GRANFERTE Team