Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.8/5
Eccellente
1436 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Tutte le recensioni(1436)
Recensioni positive(1409)
Recensioni con foto/video(299)
Ambiente di classe(236)
Terme rilassanti(214)
Ottima colazione(129)
Reception gentilissima(89)
Ideale per bambini(58)
Buffet delizioso(20)
Vista sul giardino(14)
Recensioni negative(27)
Yue
Huaqing Superior Twin Room
Soggiorno: feb 2024
Famiglia
11 recensione
5.0/5
Eccezionale
Pubblicata: 21 mag 2024
the new wing was under renovation so a bit noisy, even at night.
But after complaining to the service staff went quiet down pretty fast.
Buggy was easy to call and the hot spring has so many options, nice!
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Risposta dalla struttura: Dear guest: Thank you for your trust and support in the hotel. Your satisfaction is our goal of striving. We will continue to work hard and strive to create a more humane living experience for guests from all over the world, in order to win the recognition of more guests. Sincerely looking forward to your next visit!
Javier Yeo
Camera a Tema Adatta alle Famiglie
Soggiorno: mag 2024
Viaggio con amici
1 recensione
3.7/5
Pubblicata: 22 giu 2024
Buffet and breakfast indicate 9:30 and 10.30, 1 hr before many food don’t have and they don’t restock, keep rushing guests to finished up also, doesn’t feel like a 5 stars hotel with this service.
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Risposta dalla struttura: Dear guest: Thank you for choosing our hotel and providing feedback and sharing. We attach great importance to your feedback and have informed the relevant departments as soon as possible to conduct an investigation. I hope you can experience our higher quality service next time you come. Best wishes to you !
LimBeng Choon
Camera Superior
Soggiorno: ott 2023
Famiglia
5 recensione
4.7/5
Fantastico
Pubblicata: 20 nov 2023
Pretty and clean, big spaces, friendly staff, package comes with hot spring experience! Can improve on the following: heated toilet bowls would be nice for winter, and perhaps provide guest laundry especially for longer stay guests.
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Risposta dalla struttura: Dear guest: Thank you for choosing our hotel and providing suggestions. We attach great importance to your suggestion and have informed the relevant departments to make improvements. We will continue to work hard and provide high-quality service to our guests. We look forward to your visit again! Best wishes to you !
Utente ospite
Luxury Private Hot Spring Double Bed Room
Soggiorno: apr 2024
Coppia
1 recensione
2.0/5
Pubblicata: 8 mag 2024
We arrived at midnight and although I
Had a booking confirmation reference, they insisted they didn’t have our booking, I had a number to contact if problems arouse for hotel to ring? They said they couldn’t because the number wasn’t in china . We had prepaid for 3 nights and they insisted we paid again, then they couldn’t use our credit card , which we had used in the previous 2 hotels,after an hour and a half we finally managed to get our tour guide to talk to them and arrange some accommodation. The following day they found our booking . We wanted some milk in our room on arrival and they said they didn’t have any until the morning.
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Utente anonimo
Hot Spring Garden Double Bed Room
Soggiorno: set 2023
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 16 ott 2023
Great experience, nice food and friendly staff.
Would like to thank 邓迪 for going the extra mile to share more about 西安 & support
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Risposta dalla struttura: Dear guest: Thank you for your evaluation of the hotel.We will continue to work hard to provide professional and personalized services to guests from all over the world.Sincerely looking forward to your arrival again.Best wishes to you !
MARYIAM
Camera Lusso (con vista sui monti)
Soggiorno: set 2023
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 2 nov 2023
The hotel is wonderful, I recommend it! Service at a very good level, very attentive and friendly staff. Rooms are spacious, cosy, beautiful panoramic view. Not far from the hotel you can visit the museum Terracotta Army. Thanks for comfortable accommodation and attentive professional service!
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Risposta dalla struttura: Dear guest: Thank you for your evaluation of the hotel.We will continue to work hard to provide professional and personalized services to guests from all over the world.Sincerely looking forward to your arrival again.Best wishes to you !
Pinyapat
Hot Spring Garden Twin Room
Soggiorno: dic 2022
Viaggio con amici
1 recensione
4.5/5
Ottimo
Pubblicata: 5 feb 2023
The hotel staff is very nice. The rooms are beautiful. However, the soundproof of the room is extremely bad. I could hear people next door talking as if they were in my room.
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Risposta dalla struttura: Dear guest: Hello! Thank you for choosing our hotel and providing valuable suggestions.We highly value your feedback and will make improvements accordingly。Looking forward to your visit again to witness our progress.Best wishes to you !
Utente ospite
Hot Spring Garden Twin Room
Soggiorno: set 2022
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 ott 2022
The experience of personal hot spring is very satisfactory. The hot spring is located just outside the room and can use it any time in the hotel.
Location is very convenient, about 10 mins away from express way exit. There are lots of local foods around the hotel that can enjoy.
Service is not bad. It could be better if the mini bar could have more drinks, especially alcohol.
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Risposta dalla struttura: Dear guest: Hello! Thank you for choosing our hotel and providing valuable suggestions.We will continue to work hard to provide high-quality service to our guests.Best wishes to you !
oinstroy
Camera Superior
Soggiorno: feb 2022
Famiglia
26 recensione
5.0/5
Eccezionale
Pubblicata: 5 mar 2022
Very nice hotel. Many hot spring pools. lovely atmosphere. Perfect for families kids love it.
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Risposta dalla struttura: 尊敬的貴賓:您好,很開心您對我們酒店的喜愛,我們會更有動力,不斷提升,感謝您的好評,歡迎您常來,祝您生活愉快!
Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您對我們園區的好評,園區地理位置優越,交通便利,它以純生態的户外皇家園林式温泉及多樣化的客房為主,集露天養生温泉、賢膳閣中餐廳、地中海西餐廳、會議中心、特色客房等多元化服務設施於一體。園區將優美怡人的自然環境與典雅大氣的建築空間完美融合,在這裏您可以享受高品質完美度假新體驗。
Risposta dalla struttura: 尊敬的賓客:您好!從您的一字一句評論中就可以產出您的用心。首先感謝您的喜愛和肯定。您能選擇我們園區並在此分享您的入住體驗是對我們工作的最大肯定和鼓勵,很高興您對温泉園區的滿意,對服務人員的肯定,也期待您的下次入住體驗。城市萬家燈火,我們温情相伴!祝您和家人生活愉快!
Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您願意花寶貴的時間給我們園區點評,您的滿意是我們的追求,您的建議我們會積極改進。您對我們的認可是我們前進的動力,希望您下次來我們園區時能感受到我們更加優質的服務,給您帶去更多的驚喜+滿意的服務。歡迎您再次光臨,祝您生活愉快!