Verified traveler
15 novembre 2023
We booked for non smoking, but gave us smoking. The young guy said that they don’t have non smoking. He then changed his statement after telling him that I booked online for non-smoking and he said that I chose the wrong room. I told him I had asthma but he didn’t care. Even though I have Asthma, we just took the room since it’s Friday and most hotels are booked. When we got to the room, it was terrible. Only 1 light was working and the bathroom light. Graffiti all over the room. Hole and stains on wall and headboard. AC was filthy with no cover. Roaches coming from uncovered AC unit. Broken sockets, no smoke detectors, being that it’s marketed as ‘smoking’ Loud noise of hammering at 7am. See photos of this terrible room.
Traduci