Hotel Colombo

L'Hotel Colombo è situato a 5 min. guidare e circa 20 minuti. a piedi dal centro città. La sua posizione rurale e la vista frontale sul mare sono l'ideale per riposarsi! Tuttavia per un hotel a 4 stelle ci si aspetta qualcosa in più. 1. Scarsa indicazione dell'ingresso dell'hotel: il cancello ha una piccola pubblicità ai piedi del cancello. Perché per arrivare in albergo ci vuole l'auto, chi la guida difficilmente ha la possibilità di vedere questa pubblicità, io l'ho persa un paio di volte. 2.Molte luci esterne sono spente, è necessario sostituire le lampadine. 3. La stanza che ci è stata assegnata ha un terzo letto, che non ci serve, e non c'è un posto comodo dove sedersi. 4. La tenda della doccia è in cattive condizioni. 5. La stanza non dispone di prese ubicate in luoghi accessibili, cosa impensabile di questi tempi. 6. Il check-in in hotel è stato, a differenza dell'esperienza che abbiamo avuto all'Hotel Santa Maria, anch'esso 4 stelle, molto meno accogliente. Poiché siamo arrivati ​​prima dell'orario del check-in, abbiamo chiesto se la camera fosse pronta. Abbiamo dovuto aspettare dopo l'ora di pranzo perché controllassero. Per fortuna era pronta, ma non perché la reception aveva dato istruzioni di prepararla in anticipo per i clienti che erano già in albergo. 7. La posizione dell'hotel è fuori città e lontana da qualsiasi ristorante. Ma il ristorante dell'hotel è temporaneamente chiuso, ma era così due anni fa. 8. Lo snack bar del ristorante apre alle 17, quindi se vogliamo stare tutto il giorno in piscina, dobbiamo uscire a pranzo! In conclusione, l'Hotel dispone di buone strutture ma non sembra essere aperto a servire meglio i clienti.

The rooms were very nice and I had a beautiful view. Loved the breakfast and was perfect to start the day. The people working there were all very nice. Thank you!

The hotel was in a perfect location.. staff were very nice! I lost a piece of jewellery and it was returned to me haven been found at the facillity, I was thrilled. ❤️

Hotel Colombo is one spacious hotel, clean, short drive from the airport. Checkin and checkout was easy, front desk staff were courteous and friendly. Checkout time was 1100 (an hour earlier than other hotels in the other Azores Islands, but we extra fee per hour, we were able to avail of few more hours rest in the room. Our flight was scheduled early evening, we got extra sleep. Room was comfortable, bed more firm than I prefer. The balcony scene was awesome, view of the green landscape , some houses and the big ocean. Breakfast has some hot foods, my favorite bread , variety of yogurt with my favorite maracujo(passion fruit) flavor. Good coffee and juices, fruits were available. The hotel bar was open and good place to get food too. We came in late in the evening, but we got some good sandwiches- delicious hamburger and tuna. We even ordered cheese board, with 2 great cheeses, with crackers and some nuts. Bartender Pedro was very good with service and accommodating my husband wanting some extra spicy sauces. It was a big treat for us.

The hotel was very clean and the front desk staffing were very friendly and accommodating. I would say the only thing lacking was that their was no shampoo or conditioner in the suite bathroom. But overall, a good hotel.

The staff are absolutely outstanding. They helped arrange an airport transfer for me early in the morning even when all the taxi drivers refused to come. Thank you for the incredible service from Hotel Colombo

The rooms are confortable, the public areas are large and pleasent. All the staff is very nice. The bar has amazing cocktails and light meals. Children are very well taken care. Perfect swimming pool.

Not exactly a 4 star hotel. Service is quite poor for a 4 star hotel, does not ser lunch (first 4 star hotel I see without a restaurant) and poor selection of snacks in the bar (which does not serve during lunch time as well). Since the hotel is quite far away from the village prepare to starve. At least the hotel could have a transfer to the village. Pool is great but the rooms, beds and pillows are below expectations. Since this is a hotel for vacations and to relax, comfort seems it is not a priority.