Am Hof 2, Innere Stadt, Vienna, 1010, AustriaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.3/10
Ottimo
74 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.3
Strutture e servizi9.2
Servizio9.3
Pulizia9.3
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Tutte le recensioni(74)
Recensioni positive(48)
Recensioni con foto/video(9)
Recensioni negative(1)
Kitty’s
Camera Ospiti (2 letti, non fumatori)
Soggiorno: gen 2025
Viaggio con amici
6 recensione
10.0/10
Eccezionale
Pubblicata: 10 feb 2025
Love it , feels like dont want to wakeup. Very comfortable & near to others place 🙂
Elegante, raffinato, molto curato e personale molto attento al cliente. Ambiente di eccezionale eleganza con un gusto estetico particolarmente curato, colazione ricca e varia, posizione super centrale
Risposta dalla struttura: Dear antoniosB3373BL, your feedback is much appreciated – Grazie! Absolutely overjoyed to hear your feedback about your recent stay at our property. We look forward to welcome you back, hopefully very soon! Warm regards, Barbara Göttling General Manager
Utente ospite
Soggiorno: gen 2023
Coppia
10.0/10
Eccezionale
Pubblicata: 21 feb 2023
al centro della città, trattamento super, camere perfette, personale gentilissimo e molto disponibile esperienza da ripetere non appena ne avrò l’occasione abbiamo utilizzato anche la spa, che ha risposto pienamente alle nostre aspettative
Risposta dalla struttura: Dear mau20202020, Thank you for your kind rating. We are delighted that we exceeded your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for being our guest, and we look forward to many more visits to Park Hyatt Vienna! Warm regards, Monique Dekker Area Vice President/General Manager
Utente ospite
Soggiorno: dic 2022
Coppia
10.0/10
Eccezionale
Pubblicata: 12 gen 2023
In pieno centro di Vienna, adiacente alla via delle grandi firme per lo shopping a due passi dal Duomo e dalla reggia degli Asburgo il Park Hyatt Hotel può essereannoverato come un hotel altamente di classe. Essendo un membro del World Hyatt programm ho potuto godermi le due notti programmate in una magnifica suite con tutti i confort. La colazione servita in una location lussuosa è assolutamente piacevole per ogni palato. Personale altamente qualificato e disponibile
Utente ospite
Soggiorno: dic 2022
Viaggio con amici
10.0/10
Eccezionale
Pubblicata: 12 gen 2023
Posto incantevole. Ex banca nazionale. Struttura importante in centro dietro l'angolo dell'alta moda. Location circondata da locali dove mangiare e bere. Facilmente raggiungibile. Servizio impeccabile ed di una classe incredibile. Il ristorante, nonché sala della colazione è sfarzosa e stupenda . La spa, perfetta e le camere meravigliose Sicuramente ci ritornerei!
dannnleee
Soggiorno: apr 2025
Coppia
8.0/10
Molto buono
Pubblicata: 8 mag 2025
The hotel is overall excellent—with beautifully appointed rooms, a gorgeous spa, friendly service, and a quality breakfast. However, there are a few areas that could be improved: 1. As a Globalist member staying at a Park Hyatt, I was surprised that there was no welcome amenity—not even a letter in the room. This was the first time I’ve encountered this at any Park Hyatt property. 2. As a Globalist redeeming points for a free stay, I was unexpectedly presented with a bill by the valet while retrieving my car—after I had already checked out and settled my account. The concierge explained it was due to my car being parked for over 24 hours, but I found this frustrating for two reasons: first, parking should be complimentary for Globalists on award stays; and second, any extra charges should be disclosed at check-in, not introduced post-checkout. While the front desk manager graciously waived the charge, it left a disappointing final impression.
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Risposta dalla struttura: Dear dannnlee, Thank you for taking the time to share your feedback on TripAdvisor. While we're glad to hear you enjoyed many aspects of your stay, we’re truly sorry for the inconvenience you experienced—especially regarding the Globalist recognition and valet charge. This is certainly not the impression we aim to leave. Please rest assured we’ve addressed the matter internally to ensure better communication and consistency moving forward. Your loyalty as a World of Hyatt Globalist means a great deal to us, and we hope to have the opportunity to welcome you back! Kind regards, Bastian Baumann General Manager
Lydia Q
Soggiorno: mar 2025
Viaggio con amici
10.0/10
Eccezionale
Pubblicata: 14 apr 2025
Our stay at the Park Hyatt Vienna was nothing short of exceptional. From the moment we arrived, the level of service was impeccable, every staff member we encounter was professional, warm and genuine helpful. The hotel itself is stunning with a perfect blend of historic charm and modern luxury. The room was spacious, beautifully appointed and immaculately clean. Every detail was thoughtfully designed for both comfort and elegance. The concierge team went above and beyond to assist us with recommendations and reservations, always making us feel like valued guests. Special mention goes to the bar staff, service was truly amazing. This is luxury hospitality at its finest. The Park Hyatt Vienna is the kind of place you look forward to returning to, and we can’t wait to go back _
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Risposta dalla struttura: Dear Lydia Q, Thank you so much for taking the time to share such a wonderful review of your stay at our beautiful property. We are truly delighted to hear that you have enjoyed an exceptional experience. It is heartwarming to know that our team's genuine hospitality made such a memorable impression on you. At Park Hyatt Vienna, we are passionate about creating unforgettable moments for our guests, and it is incredibly rewarding to hear that we succeeded in making you feel so valued. We are already looking forward to welcoming you back and providing you with another outstanding stay. Kind regards, Bastian Baumann General Manager
teamaestro
Soggiorno: mar 2025
Famiglia
10.0/10
Eccezionale
Pubblicata: 4 apr 2025
Just finished our annual March residence at Park Hyatt Vienna. We stayed 15 nights in one of their elegant Park Suites. It’s still our favorite PH property with exceptional Globalist care. The staff is second to none! We were greeted by the GM, and presented with two cakes and numerous small gifts to celebrate our birthdays along the way. Guest services even treated us to afternoon tea. The property is very convenient for walking to concert halls, opera, and major museums. Plus, we used the spa every day. This was our third visit and we are already planning our 2026 return!
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Risposta dalla struttura: Dear teamaestro, Thank you for your thoughtful feedback. We’re thrilled to hear that your third stay at Park Hyatt Vienna was as memorable as ever, and we’re honored to remain your favorite Park Hyatt property. We’re also glad to know you enjoyed the birthday amenities. It was truly a pleasure to personally meet you during your stay, and we can’t wait to welcome you back in 2026 for another unforgettable visit. Thank you again for your continued loyalty! Best regards, Bastian Baumann General Manager
Susanf31
Soggiorno: gen 2025
Coppia
10.0/10
Eccezionale
Pubblicata: 18 feb 2025
The Park Hyatt Vienna was simply fabulous! Everything was top notch. From the door men who took our bags, to the check-in personnel, to the concierge. I'm so sorry I didn't get the name of the concierge who helped me every single morning. This was our first visit to Vienna and every morning he would highlight a map of the city with suggestions on what to see and where to go and drawing out walking paths for my husband and me. He gave us great suggestions and couldn't have been more helpful. The location of the Park Hyatt can't be beat. It's in the heart of the city and walking distance to almost everything you would want to see and do. The breakfast buffet was good but I wouldn't call it fantastic. The buffet at the Hyatt du Louvre in Paris was much better. We also had a service issue on Sunday. For some reason, we just couldn't get served. They wouldn't even look at us. Our coffee didn't arrive until after we had eaten. It was bizzare. But service was great all other mornings so I will just chalk that up to a miss/bad day. If I had to be really, really nitpicky - I would say I didn't like the products in the bathroom. The soaps, shampoos, conditioner were not great. I would have far preferred L'Occitane products. But again, I'm nitpicking. I would stay there again in a heart beat. The rooms are stunning and spacious. The linens, beds, towels were luxurious. The service was excellent. The rooms themselves were over-the-top beautiful.
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Risposta dalla struttura: Dear Susanf31, Thank you for your wonderful review! We’re absolutely thrilled to hear that you had such a fabulous stay with us and that our team, especially our concierge, helped make your first visit to Vienna so special. It’s great to know you loved our central location and luxurious amenities. We appreciate your honest feedback regarding your breakfast experience—please accept my sincere apologies for the inconvenience. We can’t wait to welcome you back for an even more fabulous stay! Best regards, Bastian Baumann
staceyinparis1
Soggiorno: dic 2024
Coppia
10.0/10
Eccezionale
Pubblicata: 15 gen 2025
We recently spent a beautiful three day weekend at the Park Hyatt Vienna, and it was nothing short of amazing! The hotel is centrally located, making it the perfect base for exploring the gorgeous city of Vienna. Our room was spacious and beautifully decorated, with high ceilings that made it feel even more luxurious. Every detail in the room was thoughtfully designed. Also, the Le Labo products in the bathroom smelled incredible and were a nice touch. In addition, the staff were fantastic! They were so friendly, welcoming, and very professional. Stefano, the concierge, was especially helpful. He made reservations for us, gave great recommendations and even helped me send back a watch I accidentally left behind in the room. The hotel’s amenities were excellent. We enjoyed the great gym and loved relaxing at the pool and spa at Arany Spa after exploring the city. Breakfast at the Bank Brasserie was delicious, with a wide variety of options in a stunning setting. We also enjoyed sweet treats in the lounge during the afternoons. The Park Hyatt Vienna is a true five-star hotel with outstanding service. We can’t wait to stay here again!
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6/11
Risposta dalla struttura: Dear H2683GFstaceyr, Greetings from Park Hyatt Vienna. Thank you for taking the time to share such a lovely review of your stay at Park Hyatt Vienna. We are thrilled to hear that your weekend with us exceeded your expectations and that you enjoyed every aspect of your visit. Your kind words about our team, especially Stefano, mean so much to us. We take great pride in delivering exceptional service, and it’s wonderful to hear that Stefano’s assistance made your stay even more memorable. We’re also delighted that you enjoyed the culinary offerings at The Bank Brasserie and our Lounge. It’s always our goal to create a truly five-star experience, and your feedback affirms our efforts. Thank you once again for your recommendation. We look forward to welcoming you back to Park Hyatt Vienna for another unforgettable stay. Sincerely, Claudia Zauner Assistant to the General Manager