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1 notte
Recensioni degli ospiti
3.7/5
42 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.8
Strutture e servizi3.6
Servizio3.6
Pulizia3.8
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Tutte le recensioni(42)
Recensioni positive(33)
Recensioni negative(9)
杜苒迪
Camera Queen
Soggiorno: ago 2023
Solo
6 recensione
2.7/5
Pubblicata: 26 ago 2023
The hotel is perfectly situated in the heart of Vernon. But, it doesn't provide complementary bottled water, the bathroom sink is dirty, breakfast is not freshly cooked but wrapped and is the same in my 3-day stay.
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Utente ospite
Camera Ospiti (2 letto matrimoniale, ammette animali domestici)
Nice looking place, my kids love the pool. Well located on the way up to Silverstar. The staff are very friendly and helpful.
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George
Soggiorno: mar 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 28 mar 2024
Our room was very spacious and clean, Staff were friendly and courteous. Great value for our money. Would definitely stay again and recommend to friends,
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Khristine
Soggiorno: mar 2024
Coppia
4.0/5
Molto buono
Pubblicata: 25 mar 2024
Our stay was brief only 1 short night, the room was ok, it could have been cleaner, the towels appeared dingy and the shower curtain had stains on it- although the bathtub looked quite clean. The beds and linens were clean, but the room overall, carpet, curtains seemed not so much. The guests staying next door could be heard through the wall and the sliding door did not have a screen, so we felt we couldn’t have the screen door open for fresh air. It was fairly priced and the front desk workers were very nice.
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Jean
Soggiorno: mar 2024
Coppia
1.0/5
Pubblicata: 2 mar 2024
Well we had pay to park our vehicle there (which previous owners never did) we were going on a bus tour and that is where we were picked up , when we came back we had a notice on our vehicle saying we hadn’t paid which we had paid and the receipt was on the the dashboard in plain view, so needless to say we were upset, and will not be catching the bus there again, or staying there!
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Tracey
Soggiorno: feb 2024
Coppia
1.0/5
Pubblicata: 27 feb 2024
No hot water for shower, room key opened next room so didn't feel safe, room unbearable hot and didn't fully cool down to set temperature by morning, hard bed, noisy as we were near lobby
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Grant
Soggiorno: feb 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 24 feb 2024
The room was large, clean and comfortable. Check in was quick and the staff were very welcoming. This is a great place to stay while in Vernon.
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LEONORA
Soggiorno: feb 2024
Famiglia
1.0/5
Pubblicata: 21 feb 2024
Checked in the room, phone wasn't hooked in the right port, called front desk using my cellphone. First, he said it was just the "dial tone". I know the sound of a "dial tone", that's rather insulting. 2nd charging unit is attached to a desk but wasn't plugged in as cord was too short, maintenance guy repositioned the table but it's in an odd position, not fitting the space, reasoned that the space is for the "coming kitchenette". 3rd, the space for coming kitchenette has a transition metal for floors but screws are loose, a tripping hazard. Didn't do a good job or not done right at all! 4th, got a call 30mins prior to check out time asking me if I wanted to stay another day. It was a like fake politeness asking me when am I checking out, added insult to the injury. I used to work in a hotel as front desk, never had I called a guest 30 minutes prior check out time if wanting to extend as guests usually take the initiative. We have been staying in this hotel for so many years as it's the closest to Silverstar but like my husband said, it will be our last. The hotel is not maintained, it's being rundown by new management or owners.
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Tania
Soggiorno: feb 2024
Altro
4.0/5
Molto buono
Pubblicata: 5 feb 2024
We thought it was great value. We juat thought the bathroom was small, windows a bit drafty and sad that the pool and hot tub were closed. Other than that, kind service and a nice stay.
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Daniel
Soggiorno: feb 2024
Amici
1.0/5
Pubblicata: 4 feb 2024
Bed was broken and couldn’t be used, “breakfast” was a paper bag of loose snacks they had laying around