Leggi le recensioni degli ospiti sugli hotel di Vava＇u
Stai cercando un hotel vicino al seguente luogo di interesse: Hinakauea Beach? Confronta tariffe e recensioni delle camere per trovare il soggiorno ideale.
My family(4) and another family(4) booked this hotel May 2023 and got confirmation that we were booked and didn't need to reconfirm. When we arrived at the hotel, we were told that the staff had been trying to reach us to confirm we were coming but didn't get a response. We never received any emails to that effect. Even though ********** sent an email that a down payment had been paid, the same was never credited to the hotel. So once we learned that payment didn't come through, we tried to pay(all 4 adults) using 4 different credit cards but the payment wouldn't go through. The young lady at the counter offered to check us in (on a Saturday afternoon) and told us that she would contact their local bank as the issue was with the bank in Tonga when my friend asked if we could pay cash. We quickly found out that because we didn't respond to the confirmation of arrival emails, our rooms were never reserved instead the staff scrambled to show us two rooms that had been hurriedly cleaned. We decided to take the only available rooms as we had been up since 3 a.m. and the kids were tired. When we got to our room(Ocean view), I note that it's not properly cleaned so the first thing I do is sanitize the stained toilet for my kids and the bathroom sink. I should mention that while we were being shown the rooms, I had walked by some staff cleaning another room and they were not properly equipped with cleaning materials and the water they used to clean was very dirty. The room has a fridge, rusted, and doesn't work. The AC isn't on and the room is hot so we turn it on. We realize why it was off. It's leaking and makes a horrible sound. The shower head isn't working so they send someone to fix it. Bathroom isn't cleaned and shower head and handle all rusted. The toilet is leaking. There's only one seat in the room. No balcony chairs. The mattresses are all old so I lay a sarong where we'll be laying our heads. There are cockroaches in the room and lots of mosquitoes. We went to bed early only to be awakened up at 8p.m. with a loud banging on the door. When I opened the door, a young lady tells me, ”You need to go pay for your room!” You can imagine my shock because we had been told the bank would be contacted and we could check in. So off I go to the reception to find this arrogant and rude man. He tells me, ”You need to pay for your room!” I tell him we tried to pay but their machine didn't work. His wife, I assume, tries the credit card again and it gives the same error. I tell him, ”See your machine doesn't work.” He in turn tells me, ”It's not my fault that the machine doesn't work. You either pay cash or you need to vacate the room.” At this point, I ask him, ”Why didn't you tell us to do this during the day? It's not like we refused to pay,” and the lady chimes in, ”You should have used common sense during the day when the credit card machine didn't work. He's the boss and wants to balance the books.” At this point I am so upset and I tell the two
Domande frequenti
Quali sono gli hotel più richiesti nelle vicinanze di Hinakauea Beach?
Qual è il prezzo medio degli hotel nelle vicinanze di Hinakauea Beach questo fine settimana?
Il prezzo medio a notte nel fine settimana a Vava'u in zona Hinakauea Beach, secondo i dati di Trip.com, è 238 €. I prezzi sono soggetti a variazioni frequenti; questa tariffa è solo a titolo indicativo.
Quali hotel nelle vicinanze di Hinakauea Beach offrono la colazione?
Una colazione deliziosa è il modo migliore per iniziare la giornata. Se cerchi una sistemazione con colazione inclusa a Vava'u in zona Hinakauea Beach, considera
Mystic Sands
. Non dimenticarti di prenotare in anticipo questo hotel, è molto richiesto!
Quali hotel nelle vicinanze di Hinakauea Beach offrono la connessione Wi-Fi gratuita?
Non importa se sei via per un viaggio di piacere o di lavoro, il Wi-Fi è essenziale.
Mystic Sands
è un hotel molto richiesto che offre il Wi-Fi gratis.
Quali sono gli hotel accessibili alle persone con disabilità nelle vicinanze di Hinakauea Beach?
Mystic Sands
è un hotel accessibile ai disabili molto richiesto.
Quali fra gli hotel più richiesti nelle vicinanze di Hinakauea Beach dispongono di parcheggio?
Se stai pensando di andare in macchina a Vava'u, Hinakauea Beach, che ne diresti di soggiornare presso
Mystic Sands
? Questo hotel ha il posto auto.
Quali sono gli hotel consigliati nelle vicinanze di Hinakauea Beach?
Se non ti sai decidere su dove stare, considera di soggiornare presso
Mystic Sands
, questo hotel è recensito benissimo. Non dimenticarti di prenotare in anticipo!
Quali fra gli hotel più richiesti nelle vicinanze di Hinakauea Beach hanno la piscina?
L'estate è il momento ideale per portare i figli o la famiglia a Vava'u, Hinakauea Beach.
Mystic Sands
è un hotel molto richiesto con piscina.
In quali hotel più richiesti nelle vicinanze di Hinakauea Beach ci sono ristoranti?
Se ti piace assaggiare i sapori locali quando viaggi, valuta
Mystic Sands
. Vicino a questo hotel si trovano molti ristoranti che servono piatti locali.
