Hotel in zona Hollow Tree, Vancouver

Filthy. Very badly maintained. Horrible management. I booked this place because of the great location and full kitchen. I travel a lot but am not wealthy, so always try to save some money by preparing meals in my room at least part of the time. But there was no way on earth I would prepare meals in this place. It was filthy dirty. I had to wash the counters, sinks, tables, microwave, shower, even the closet rod, light switch plates, lamp knobs, door knob, air conditioner controls, refrigerator door handle, refrig door, and refrig interior, etc. etc. I had to wear shoes the whole time because the floor was disgusting - even had caked glop in several places - and there was at least one sharp metal piece on the floor (see the picture); thankfully, I saw it before stepping. But obviously, no one had vacuumed. The window air conditioner was behind a full curtain (which trapped the cool air) so I had to move the curtain out of the way. Stupidly, I used my bare hand to do so. The curtain was so dirty it actually left dark streaks on my hand. I had to close the curtains again to have privacy at night due to the configuration (see picture). I took pictures and went down to the lobby. I asked for a way to contact the owner. The nice man at the counter said, quite candidly, “I get it, but the owner doesn’t care.” The next day, there was a different man at the counter, so I asked again to contact the owner. This second man (not nice at all) asked why and I told him. I tried to show him the pictures but the guy refused to look. He wouldn’t give me a way to reach the owner, either. He said I could change rooms but I had spent about 90 minutes cleaning the room I was already in, and nothing indicated any other room would be different. I explained that to this second man, and he said that if I didn’t want to change rooms, I should stop complaining. Seriously! On the second night, the toilet broke. The bowl filled with water and didn’t recede. I called down to the lobby to ask for a repair. The man on the phone said there was no one to fix it at that hour (it was about 7:15pm) so I’d have to wait until morning. I said I could not and would not; I would certainly have to use the toilet over the next 14 hours. The man said he didn’t know what to tell me. I told him if he didn’t get someone in to fix the toilet, I’d go down in the lobby and complain loudly about it, no matter how many people heard. Finally, the guy said he’d see what he could do, and would call me back. He did ‘t call, but after about half an hour, a man came to fix the toilet. He spent over an hour working on it, which included leaving twice to go get parts. Eventually, the repair was done. The man told me a piece of the mechanism had crumbled because it hadn’t been replaced in a long time. The repairman was a nice guy. He even rejected the tip I tried to give him. The location was excellent. A little noisy because restaurants were open late and there people and activity until at least 1:0

Hotel room was nice. Front lobby ceiling was leaking but being repaired. Breakfast was good I wish they had more fruit selection.

La posizione è buona! Distanze passeggiabili dal centro di Vancouver City, allo stadio, al gastown, al Yaletown, può anche camminare a Stanley Park se vuole! Molto vicino al negozio di prodotti alimentari, vicino al cibo!

Il trasporto è conveniente, ma c'è un bar giù, e l'isolamento sonoro non è buono. Le persone che hanno paura del rumore potrebbero non riuscire a dormire. Ci sono solo scale e si deve portare il bagaglio in alto.

Questo è perfettamente adatto per il mio soggiorno di una notte prima di un crociera. La posizione è facilmente accessibile dal treno dall'aeroporto e meno di un chilometro dal terminale di crociera. Non è fritte, ma pulito. Ho avuto un bagno condiviso, che era un problema, ma era buono, e tu condividi il bagno con un altro e li sentirai li', ma, ancora una volta, è stata una notte. C'era un bagno in camera che era buono perché non avevi bisogno di un bagno per la tostatura dei denti, ecc. Se facessi di nuovo una notte a Vancouver, sarei tornato.

Il padrone è molto bello, la casa è pulita e bella. È come b&b e si condividerà il bagno con gli altri.In generale, penso sia piuttosto buono.😊

i enjoyed the hotel resort..Conveniently located in Richmond...Easily accessible to everything. Preferable to have a car. Sky train was avail , but we had our own vehicle. Resort fees includes the parking which is good compared to other hotels nearby that charges $50/night for parking. I definitely would recommend to stay here. Room sizes are large, good entertainment.

Il nostro soggiorno è iniziato molto bene. Il personale del Front Desk era molto amichevole e ci ha lasciato controllare in anticipo. Ho fatto una doccia prima di andare al concerto che eravamo in città e ho scoperto che il tubo era stato piazzato e il tubo non era disturbato. Ho ricevuto un tx prima chiedendo come usare la stanza e di testo se abbiamo bisogno di qualcosa. Quindi io di testo che il tubo era sta svanendo. Non ho ricevuto una risposta e ho lasciato la stanza per uscire. Pensavamo che sarebbe tornato indietro il disastro, ma invece non è tornato a nulla; siamo andati al divano per chiedere a un piastrelle di provare a correggersi come era stata 7 ore e ancora nessuna risposta. Abbiamo cercato di mettere in contatto il drenaggio, ma non ha aiutato. Quando siamo tornati al pistone, la persona del desktop ci ha offerto un'altra stanza, ma essere fuori pj's e dopo mezzanotte siamo rimasti in camera. Dicono che la manutenzione sarebbe tornata alle 7:00. Andammo a controllare alle 11:00, ma non c'era risposta a tx e nessuna persona di manutenzione per riparare il tubo. La persona di ufficio ci scusò e ci offriva buoni per il colazione per il ristorante. Andammo al ristorante, ma ci darebbero solo bacon o salsa e uova. Essere vegane e vegetariani che non andava a lavorare. Il ristorante ha detto che non potevano offrire altro. Abbiamo tornato al divano frontale e il manager non permetterebbe alla persona divano di fare altro per se non volevamo McDonald’s. Sto guardando in attesa di tornare a casa stasera per fare la doccia.

The facility is a little old. The bedside light burnt out when i was reading and the plug of the electric kettle wasn't working. Other than these small things, all was good. Shuttle service is recommendable and there are interesting restaurants within walking distance from the hotel. Tried a Chinese noodle place called ban but xian. The food was so tasty.

È stato un piacere stare in un hotel di pod per la prima volta.