Amet Haveli - A Heritage Hotel Udaipur

Amet Haveli is in a fabulous location in Udaipur and our room had a superb view and was very comfy. However, the hotel is badly let down by the standard of service in the restaurant and generally around the hotel. We have never been in a hotel where you have to lay your own table at breakfast and get your own cushions for the metal chairs while the staff stood around chatting. Orders took ages to come and the serving staff had no idea of which table had placed the order - wandering around the dining area asking at tables if they had ordered this! On one morning, the coffee machine was not available at the hotel. We were told to make our own nescafe instant coffee. We also had one evening meal at the restaurant. What we noticed was that the restaurant manager stood shouting at the staff. The juniors did not seem to have been given training and had no idea what to do. The next level up were trying to do their own jobs and help the juniors. Overall our meal was spoilt as we felt the staff were unhappy in the jobs. During the day, there is still renovation work going on and it's quite noisy. But also, in the pool area, staff are shouting to one another across the area. It's definitely not relaxing. Generally speaking the hotel management leaves an awful lot to be desired.

Location favolosa, vista sul lago magnifica, camere spaziose e arredate divinamente, ristorante ottimo, personale sempre attento e gentilissimo, cos’altro aggiungere? non perdetevi questa location ad Udaipur e rende ancora più magico il soggiorno in questa città