Hotel in zona Cenotes Sac Actun, Tulum

Les chambres sont très agréables et propres, rien à redire sur l'aspect hébergement, c'était parfait. Les bémols concernent : l'accessibilité de l'hôtel si vous n'avez pas de véhicule de location, l'amabilité inexistante du personnel (petite exception pour une des réceptionnistes seulement), restaurant et bar fermés, 1 seule piscine entretenue sur les 3...

Tago is the place to be in Tulum! A class service! Upon arrival Lety the host greeted me with a warm smile. Offered me a beverage of my choice and a cold cloth infused with aromatherapy. It’s totally a vibe here….so vibey! I was then shown the property and up to my beach view suite that has spectacular views. The pool was crystal clear. The room was extremely clean. Omar carried my bags up and made sure I had everything I needed. I enjoyed the pool and complimentary fruit right away as I read me welcome letter from Tago. It’s definitely the place to be. All the staff are like family and make sure your needs are meet right away. Super chill but still such a vibe. I’m sure I will not remember all the names of the amazing staff but you all were terrific. Thank you for all of your love. There was nightly turn down service with a complementary nightly treat. Fanatic food. The avocado toast and fresh juices always hit the spot. Upon check out Michel, Frida and Noah made sure I had a seamless check out. You guys are soooooo great best ever. Also, making sure my deposit went back to my card straight away. So professional and kind. Also allowing me a late check out. Everything everyone is doing works! Cheers! Blessings!

È vicino alle ruine del tulum (10 minuti a piedi), è all'interno della regione del parco nazionale e molto tranquillo. Se stai cercando un posto di festa, non è il miglior posto. Ma, ricercatori di pace e viaggiatori che vogliono solo godere di una bella spiaggia di tulum; questo è PERFECT. Il personale e l'ospitalità sono sorprendenti.

I stayed for 1 week here, with my two teenagers. We had room D, which has 2 super comfortable king-sized beds as well as another (queen? or full?) bed. The latter was described as a couch but we were pleasantly surprised it was more than that. The room is on the second floor, with a little outside area to relax and enjoy the sea breeze. We LOVED this place. All of the staff are incredibly friendly and helpful. The housekeeping staff does a wonderful job with room service, and the breakfast staff is great (Gracias, Abraham!). We didn't eat any other meals there, although they're available. The small hotel has a chill vibe. It's right on the beach, and since the beach is only shared with one other hotel, it feels pretty tucked away. There is a small rocky cliff where I loved sitting to watch the sunrise and the pelicans feed. The evenings are pleasantly quiet. My kids enjoyed the small pool (very clean!) as well as the hammocks and beach chairs down on the beach. The whole area has tons of sea**** right now, which changes depending on the day to some extent, but during our time there was never absent. I still managed to swim in the ocean a few times, although my kids didn't. The main drag along the beach is pretty busy, but you don't sense that while at this hotel. There are plenty of places that you can walk from the hotel, although after we realized it was more expensive to eat along the ”strip” in Tulum than it is to eat in the US, we took the rest of our dinners in Tulum town (recommended!). The friendly folks at the desk are happy to offer suggestions for restaurants, or any other help that you might need. Having a fridge was great; we kept some beverages as well as stuff for lunches there. Do put food in the fridge - it's the tropics, so ants will arrive otherwise! My kids loved the AC, although honestly the week we were there, the ocean breeze was so steady, I felt it wasn't really necessary. There is no parking (we rented a car) but there are multiple places across the street where you can pay to park. Our place was 200 pesos/day (about 10 USD). The only thing that I'd say could use improvement is the coffee -it's incredibly bad. If you like coffee in the morning, come prepared, or go out! The breakfast is yummy (I mostly had the ”Mexican eggs” which are scrambled with tomatoes & onions, plus a small helping of rice, beans, and sometimes guac)....other options include eggs with ham and/or cheese, or else pancakes & fruit. They don't start serving anything until 8am, so on some of our ”early start” days we had to miss it. Overall, a great stay.

Architettura meravigliosa con materiali naturali e cortile con paradiso vegetale

La struttura si trova a circa 10 minuti a piedi dal centro di Tulum, e 20-40 minuti in auto dalla spiaggia (dipende molto dal traffico, ma io ci sono stata nella prima settimana di gennaio, quindi in pieno picco turistico.) L'hotel è provvisto di piscina e di bar/ristorante dove è possibile fare colazione. La nostra stanza (king suite) era piuttosto grande, il bagno idem. Letto comodo, ma cuscini indecenti, quelli di dimensioni normali erano duri come sasssi e quelli più morbidi erano piccoli tipo cuscini da divano e riempiti con pezzetti di...qualcosa (gommapiuma? Stracci?). Due i punti dolenti: la insonorizzazione delle camere è inesistente, e le pulizie MOOOOLTO approssimative.... In 9 giorni, mai un cambio di lenzuola o una lavata al pavimento o ai sanitari. Il prezzo pagato non è esattamente economico per Tulum, quindi mi sarei aspettata qualcosa di più. Una nota di merito alla receptionist Melina, gentile e sempre sorridente. Suggerisco alla gestione di controllare meglio lo stato delle camere dopo il passaggio delle pulitrici.

Tucked away in the bustling heart of Tulum, the Muare Hotel effortlessly transports its guests into a world of serene tranquility and unparalleled luxury. The moment you cross the threshold, it's as though you've stepped into a different realm, a realm where design aesthetics blend harmoniously with the natural beauty of Tulum. Each room at the Muare Hotel is a testament to the sublime fusion of comfort and style. The addition of an outdoor shower offers a revitalizing bathing experience beneath the open sky. Whether bathing under the warmth of the morning sun or under the cool gaze of the evening stars, the outdoor shower truly is a delightful touch. Further adding to the bespoke experience is a personal plunge pool that is a part of every room. A secluded sanctuary for rejuvenation, it allows guests to enjoy a soothing dip at their convenience. Additionally, the hotel's main pool, an epitome of artistic design, serves as an inviting hub for social interaction and relaxation. The wellness journey at the Muare Hotel is underscored by its serene spa, a haven where guests can unwind and experience revitalizing treatments. It's a sanctuary where self-care takes precedence, and tranquility is guaranteed. The dining experience at Muare Hotel is a gastronomic adventure led by the hotel’s remarkable restaurant, Gaudea. Marrying Mexican and Mediterranean cuisines in an exquisite fusion, Gaudea ensures a culinary voyage that appeals to every palate. A testament to their inclusivity is the thoughtful gluten-free menu, promising that every guest can savor this journey without compromise. The Brown Butter Fish with Toasted Almonds, in particular, stands out for its delightful balance of flavors, a must-try for any guest. In summary, the Muare Hotel, Tulum, is more than a luxurious stay; it's a holistic experience. The thoughtfully designed rooms, top-notch amenities, sumptuous cuisine, and the overall ambiance of serenity make it a destination in itself. For any traveler visiting Tulum, I strongly recommend the Muare Hotel. It's not just a hotel, it's a journey into a realm of luxury and tranquility. An unmissable gem, Muare Hotel stands as a testament to a perfect blend of style, comfort, and culinary artistry.