Dreams Tulum Resort & Spa
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Camere e ospiti
1 camera, 2 adulti, 0 bambini
Tutte le strutture a Tulum
Dreams Tulum Resort & Spa
Carretera Chetumal-Puerto Juarez Km. 236, 77780 Tulum, Quintana Roo, Messico
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Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, within a 5-minute drive of Tulum National Park and LabnaHa Ecopark Adventures. This luxury hotel is 5.8 mi (9.4 km) from Xel-Há Park and 6.1 mi (9.8 km) from Tulum Mayan Ruins.Mostra di più
Paragoniamo i prezzi
3.7/5Pulizia: 3.7
Tutte le 103 recensioni
Servizi
Campo da golfPiscina all'apertoSpiaggia con zona riservataBeach volleyTuffiSnorkelingSaunaSpaSala massaggiSala fitness
Tutti i servizi
Dintorni
Aeroporto: Tulum International Airport
(51,5 km)
Punto di riferimento: Casa Cenote
(1,9 km)
Punto di riferimento: Casa Tortuga Tulum
(3,5 km)
Cartina
Camere
Recensioni degli ospiti
Regolamento
Strutture e servizi
1
Camera Deluxe con Vista Giardino(letto matrimoniale)
2 Letto matrimoniale alla francese
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
Servizi igienici privati
Balsamo per capelli
Controlla la disponibilità
Suite Club Luna di miele Selezionata (letto a due piazze)
1 Letto a 2 piazze
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
TV
Controlla la disponibilità
Suite Presidenziale Premier Club
1 Letto a 2 piazze
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
TV
Controlla la disponibilità
Suite Club Selezionata
2 Letto matrimoniale alla francese e 1 Letto a 2 piazze
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
TV
Controlla la disponibilità
7
Suite Club Boutique Selezionata (letto a due piazze, vicino al mare)
1 Letto a 2 piazze
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
Vista sul mare
Controlla la disponibilità
Camera Deluxe Club Selezionata Giardino (per due persone)
2 Letto matrimoniale alla francese
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
Servizi igienici privati
Balsamo per capelli
Controlla la disponibilità
6
Suite Club Boutique Selezionata (2 letti matrimoniali alla francese, vicino al mare)
2 Letto matrimoniale alla francese
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
Vista sul mare
Controlla la disponibilità
4
Camera Deluxe matrimoniale
2 Letto matrimoniale alla francese
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
Servizi igienici privati
Balsamo per capelli
Controlla la disponibilità
4
Camera Deluxe King
1 Letto a 2 piazze
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
Servizi igienici privati
Balsamo per capelli
Controlla la disponibilità
5
Camera Deluxe Doppia con vista sul mare
2 Letto matrimoniale alla francese
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
Vista sul mare
Controlla la disponibilità
8
Suite Boutique (letto a due piazze, con vista sul giardino)
1 Letto a 2 piazze
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
Servizi igienici privati
Controlla la disponibilità
6
Suite Piccola (per due persone, con vista sul giardino)
2 Letto matrimoniale alla francese
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
Servizi igienici privati
Controlla la disponibilità
Junior Suite Preferred Club con Vista Giardino(letto matrimoniale)
2 Letto matrimoniale alla francese
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
Servizi igienici privati
Balsamo per capelli
Controlla la disponibilità
6
Camera Deluxe (letto a due piazze, con vista sul mare)
1 Letto a 2 piazze
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
Vista sul mare
Controlla la disponibilità
2
Camera Premier Deluxe Club Giardino (letto a due piazze)
1 Letto a 2 piazze
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
Servizi igienici privati
Balsamo per capelli
Controlla la disponibilità
9
Camera Deluxe Boutique (letto a due piazze, con vista sul giardino)
1 Letto a 2 piazze
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
Servizi igienici privati
Controlla la disponibilità
Camera Deluxe King con vista giardino
1 Letto a 2 piazze
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
Servizi igienici privati
Balsamo per capelli
Controlla la disponibilità
6
Suite Club Boutique Selezionata (letto a due piazze, con vista sul giardino)
1 Letto a 2 piazze
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
Servizi igienici privati
Controlla la disponibilità
8
Suite Club Boutique Selezionata (letto a due piazze, con vista sul mare)
1 Letto a 2 piazze
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
Vista sul mare
Controlla la disponibilità
Nascondi i tipi di camere
Recensioni degli ospiti(103)
3,7/5
Recensioni verificate- Pulizia3,7
- Strutture e servizi3,7
- Ubicazione3,7
- Servizio3,6
Jasmine
15 marzo 2023
I had the worst experience one could imagine. I spent over 7 years stationed in Germany so I try to be the most understanding American when visiting tourist locations. I make an honest attempt to speak the local language, use the local currency, and leave my money in the local economy. I do not walk around haggle locals or assuming everyone should know English. My experience with Dreams tulum was terrible from beginning to end.
1. My room reservation was incorrect at check in. I spent over 3 hours trying to get checked in.
2. The resort did not have any welcome gifts or welcome banners to decorate my room, as advertised in their Dream big package I purchased.
3. I booked the preferred deluxe king swim out suite and on the second night of my stay a man in the suite above urinated in my pool. See video attached
4. The hotel did NOTHING to accommodate, not even move my room. No credit. NOTHING.
5. When calling for a car to take my physically disabled girlfriend to the main restaurants I was directed to wait outside for the car to pull up, they refused to come and knock, or at the least honk.
6. I booked a private dinner on the beach for my girlfriend and I, which included a lamb and shrimp dinner. On arrival I was told we would be seated inside one of the regular restaurants and be served beef instead. I was repeatedly passed over for white guests when being served at the bar. I waited patiently, addressed them in Spanish, and tipped appropriately.
Throughout the duration of my stay I felt like I was inconveniencing the staff. I spent thousands of dollars to celebrate my significant other and it was a miserable trip. I could go on for days. DO NOT STAY AT DREAMS TULUM!
Traduci
Angel Valladares
19 novembre 2022
Our stay at the resort was a 3.5/5. I think the advantage of the all inclusive was only worth it if you had a VIP room. Having the swim up room was nice to have some time separate from the busy pools. I think the biggest draw back that kept the resort from being a 5 was the food, it was really basic. The quality was holiday inn breakfast, lunch and dinner. The drinks were at least good, much better at the VIP bars for sure. The beach location and isolation from the rest of the Tulum ***** was really nice, we really enjoyed the beach area. It was a bit of a difference from the Tulum nightlife so get ready to pay a considerable amount for a taxi there from the resort.
Traduci
Utente ospite
2 dicembre 2022
AMAZING TRIP CAME FOR MY FRIENDS WEDDING IT WAS SO BEAUTFIL CAN WAIT TO COME BACK
Traduci
LUIS
22 gennaio 2024
Ok
Bianca
24 gennaio 2024
I love dreams Tulum 10/10 best service I have ever received. This is why my wedding is here and I continue to come back
Traduci
Cynthia
16 gennaio 2024
I’ll start by giving my demographics. I’m 59 years old, live in Minnesota and I’m adventuresome and flexible.
My husband and I spent 6 nights at Dreams Tulum.
PROS:
• Gorgeous grounds and beautiful beach
• “Preferred Club” beach area and the cabanas
• Very accommodating and friendly staff
• Close to downtown Tulum
CONS:
• Not the dining options advertised. Some restaurants are closed some days.
• Hyatt and the Marriott empire. Provides local jobs but the real money goes back to the US
• Hyatt Vacation Club and the sales meeting. Very disappointing program and lack of transparency about the fine print. After looking online, we found most people were very unhappy after joining this program.
• Too expensive overall in my opinion. We got lucky with an upgrade to the “Preferred Club” just before our trip but without it, rooms are a long way from the beach and you don’t get access to the “Preferred Club” beach area which have the cabanas that I love.
HELPFUL TIPS:
• It’s best to try and speak at least some spanish. The staff is not always bilingual (although they will try to help to the best of their abilities.
• The food is not the same as an all-inclusive resort in the USA. I feel Mexico has healthier food overall but if you go and expect comfort foods from the US, you might be disappointed. The food is obviously locally sourced and keeping an open mind is helpful.
Traduci
Fanny Schwartzman
7 gennaio 2024
Dreams Tulum staff is priceless always giving the extra mile for the clients! My family and I love this place is our favorite space to go on vacations!
Traduci
Jorge Antonio Gutierrez
27 dicembre 2023
The staff and the property overall is really good but there were some details that still makes it not achieve the level they should be. For instance, at check-in, they emphazised the check-out hours but they didn't have our room ready until 2 and a half hours later. An I had to practically beg to have at least a place to change into our beach wear, as they didn't even offered a temporary room or anything. Of course at check out, we decided to stay a bit longer, as our transportation pick up was at 3 pm but the keys were deactivated at 12 pm, check out time. I had to go back to reception and then explain everything to have my stay extended "as a courtesy" until 3 pm and have keys reactivated, which took almost 20 minutes as their process is extremely bureocratic. I even had to sign a letter that I was receivinge this extension. So all in all, I think the should do better if they want to achieve a real five star resort level.
Traduci
Jamie
17 dicembre 2023
Noisy at night with people going back to their rooms at 2 and 3AM. Dining was not open for advertised times. Could not order coffee before 7AM and room service options were limited.
Traduci
Regolamenti della struttura
Orari di check-in e check-out
Check-in: 15:00–24:00.
Orario del check-out: 07:00-12:00
Orari della reception: 24 ore su 24, 7 giorni su 7
Per effettuare il check-in, contatta la struttura in anticipo
Regolamento per i bambini
I bambini possono soggiornare in alcune camere di questo hotel.
Per i bambini che utilizzano i letti esistenti potrebbero essere applicati costi aggiuntivi. Inserisci il numero di bambini per ottenere un prezzo più accurato.
Culle e letti supplementari
Il regolamento relativo alle culle e ai letti extra potrebbe variare in base al tipo di camera. Controlla i dettagli del tipo di camera per ulteriori informazioni.
Colazione
Tipoamericana, continentale, senza glutine, Vegetariana
StileBuffet
| Età | Costo |
|---|---|
Adulto | Contatta l'hotel |
Eventuali costi aggiuntivi per la colazione non sono inclusi nell'importo totale e devono essere pagati direttamente presso la struttura.
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Descrizione della struttura
- Numero delle camere: 432
Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, within a 5-minute drive of Tulum National Park and LabnaHa Ecopark Adventures. This luxury hotel is 5.8 mi (9.4 km) from Xel-Há Park and 6.1 mi (9.8 km) from Tulum Mayan Ruins.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Bordeaux, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tulum? This hotel has 5460 square feet (507 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Bordeaux, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tulum? This hotel has 5460 square feet (507 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Strutture e servizi
Servizi molto richiesti da chi viaggia per lavoro
Campo da golf
Piscina all'aperto
Spiaggia con zona riservata
Beach volley
Tuffi
Snorkeling
Sauna
SpaCosto aggiuntivo
Sala massaggi
Sala fitness
Parcheggio privatoGratis
Servizio di trasporto dall'aeroportoCosto aggiuntivo
Servizio navetta per l'aeroportoCosto aggiuntivo
Pub
Nightclub
Campo da tennis
Sala da ping pong
Ristorante
Sala conferenzeCosto aggiuntivo
Piscina per bambini
Area giochi per bambini
Parco acquatico
Club per bambini
Reception con servizio 24 ore su 24
Wi-Fi nelle aree comuniGratis
Piscina all'aperto
Spiaggia con zona riservata
Spa
Sala fitness
Pub
Ristorante
Area giochi per bambini
Parco acquatico
Club per bambini
Ristorante
Ristorante
Nessun'altra informazione disponibile
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