Recensioni su Little View Homestay

Risposta dalla struttura: Dear CsaFe,Thank you very much for your detailed feedback. We truly appreciate your kind words about our staff and services.We’re sorry to hear that your stay was affected by the noise from nearby bars. As our homestay is located in the center of town, it can sometimes be lively at night, especially on weekends. We always try our best to arrange quieter rooms for guests who are sensitive to noise and are glad we could move you to a different floor for a bit more comfort.Regarding the trekking tour, we’re truly sorry to hear about your unfortunate experience. The weather in the mountains can be unpredictable, and unfortunately, it’s something we cannot control. As for the rubber boots, they are available as an optional item for guests who do not bring their own shoes, especially when the trails are muddy or slippery — but they are not mandatory. We're very sorry to hear that they caused you discomfort and hope your toes heal quickly.Your feedback is important to us, and we will definitely share it with the tour provider to help improve the experience for future guests. We sincerely hope to have another chance to welcome you back with a more pleasant stay and better weather.Warm regards,Mrs TrangLittle View Homestay's Family

Risposta dalla struttura: Dear Gross Mira,Thank you so much for your kind words! We're delighted to hear that you enjoyed your clean and comfortable room and the TV for some YouTube time before bed. It’s great to know that our staff made a positive impression on your stay!We truly appreciate your feedback and hope to welcome you back to Little View Homestay for another wonderful experience.Best regards,Mr Dieu Tran

Risposta dalla struttura: Dear Thin Yi,Thank you so much for your kind review and for choosing to stay with us! We’re delighted to hear that you enjoyed our central location and appreciated the service from our team. Your feedback on the amenities and cleanliness is very valuable to us, and we will continue to work on improving to provide an even better experience in the future.We hope to have the pleasure of welcoming you back again soon!Warm regards,Mrs Trang Nguyen

Risposta dalla struttura: ขอบคุณมากนะคะสำหรับรีวิวที่น่ารักและละเอียดแบบนี้ดีใจที่คุณลูกค้าประทับใจในความสะอาดของที่พัก การบริการของพนักงาน รวมถึงการสื่อสารค่ะ ทางเรายินดีให้บริการและแนะนำสถานที่ท่องเที่ยวอย่างเต็มที่เสมอค่ะต้องขออภัยในความไม่สะดวกเรื่องไม่มีลิฟต์ด้วยนะคะ ทางเราจะนำไปพิจารณาปรับปรุงในอนาคต หากมีโอกาสหวังว่าจะได้ต้อนรับคุณลูกค้าอีกครั้งนะคะ 🙏

Risposta dalla struttura: Dear our valued customers,Thank you so much for your kind review! 😊 We’re thrilled to hear that you had such a great experience staying with us. It’s wonderful to know that you enjoyed our cozy rooms, strong heater, and hot water—especially during the winter season in Sapa! We’re also happy that you loved our egg coffee and found our tour guide service convenient. Your recommendation means a lot to us, and we truly appreciate your support. We hope to welcome you back for another fantastic stay!

Risposta dalla struttura: Dear our valued customers, Thank you for your feedback! We’re delighted you were pleased with our staff’s service. We sincerely apologize for any inconvenience caused by the lack of an elevator. We understand that carrying large luggage can be challenging, and we truly appreciate your patience. Your feedback is valuable to us, and we will consider it for future improvements. We hope to have the opportunity to welcome you again and provide you with an even better experience!