Hotel a Toronto, Old Toronto

We stayed here for 2 nights. The hotel is pretty nice, clean and the design is very good. The common space is quite cozy and good to hang out with friends or work (from anywhere).  All staff are very welcoming, friendly, and polite. We booked the room with breakfast included. The breakfast has an entree with a drink. The taste of the breakfast is quite good. The public parking is quite close, but the exit of the parking is on the other side of the road. The only downside of this stay is there were a bit loud noise in both mornings from the street, sounds like from the car/truck loadings (I'm not sure). The sound started from around 6.30am ish, which is a bit too early for us. Anw, overall we are pretty happy staying at The Union Hotel. 

I absolutely loved my stay here! The place was not only clean and comfortable but also had a very welcoming atmosphere. The staff were friendly and helpful, always ready to assist with anything I needed. The room was well-maintained, cozy, and had everything I needed for a relaxing stay. One of the best things about this place is its location — it’s in a perfect spot that’s close to major attractions, restaurants, and public transport, making it super convenient to explore the area. Despite being in a central area, it was still peaceful and quiet at night, which I really appreciated. Overall, it was a wonderful experience, and I would definitely recommend it to anyone visiting the area. I’m already looking forward to coming back!

The staff is very nice and helpful, the dorm (mixed genders ) is clean and everything's functional. Great breakfast service and shared spaces !

I was quite impressed with the hotel. It was difficult to find but we sorted that out thanks to trip.com and Jason my contact person at the hotel. Although it was a shared bathroom kitchen, it was very manageable. There was only one other family sharing and they were lovely. I would recommend highly. Linda Morel

Abbiamo soggiornato in questo hotel per 5 notti e tutto è andato bene. È stata una piacevole sorpresa, dato che si trattava di una prenotazione last minute, dopo che la nostra prenotazione Airbnb (a pagamento) non aveva più funzionato. Siamo molto contenti di aver trovato questa suite. Ci è piaciuto particolarmente il soggiorno, dove abbiamo potuto sederci per riposare e guardare la TV, e ordinare cibo da asporto per cena. Il microonde è molto utile (anche se adoriamo avere una cucina essenziale!). Posizione: a circa 5 minuti a piedi dalla stazione Queen, c'è un'uscita proprio di fronte all'hotel, ma è necessario sapersi muovere sottoterra. Sarebbe utile in caso di pioggia. L'Eaton Centre, dove si trovano ristoranti cittadini, è raggiungibile in 7 minuti a piedi, e si può prendere un tram per Chinatown. La CN Tower e il porto sono a circa 20 minuti a piedi, anche se potreste voler prendere la metropolitana. C'è un supermercato aperto 24 ore su 24 dall'altra parte della strada. Servizio: personale dell'hotel molto cordiale, sia al check-in che al check-out, anche una delle donne delle pulizie è molto gentile. Nessun difetto. La camera è piuttosto moderna, spaziosa e nuova. Se dovessi trovare qualcosa da dire, preferirei che il piumone fosse messo dentro una coperta piuttosto che tra due lenzuola (che sembrava essere la norma in Canada?), ma non mi interessa. Tutto sommato, torneremo sicuramente.

Booked with my daughter 4 nights to celebrate my birthday and sightseeing. Wow the room was amazing. Large, great amenities. Fabulous view of lakes. Lovely touch of wine and goodies acknowledging my birthday. Reception staff really helpful with reduced price tickets for local attractions and maps. We will return. Thank you

I just stayed for one night, so I didn’t experience much of the equipment. The room is clean and nice, and the service is timely. The hotel is near Osgoode subway station, in the busy downtown area. The room's light was dim, which made it unsuitable for writing and working at night. I didn’t get a chance to check my bag (after check-out and before leaving the city) because the staff was not always at the designated spot in the lobby—I didn’t have time to wait for them to come back.

Nice, safe, clean place to stay at right at the heart of the city. Great staff, helped when i asked for an extra blanket. Perfect water temperature to have morning shower. Concerns: Install a door for people do their business privately in the toilet. Shocked to see a open toilet. Room had a low lighting it made us difficult to move around in the bed area. Huge concern at night. Would have got injured at times. Including dental kit at this price is a true value addition.

The hotel lacks dedicated areas for dining, and to sit down and enjoy a meal. The bed and breakfast deal would have meant eating from and/or in an adjoining small coffee shop - so no nice breakfast buffets or very limited breakfast menu. The website pics of vaults look amazing online, but in reality the vault was cluttered as a storage room. The room (3210) was tired, cracked tiles in the bathroom, dirty windows, very basic crockery (2 plates/bowls) and cutlery (2 of each - knife/fork/spoon) - made the kitchenette hard to make the full use of. The in-room coffee machine was dirty, so didn’t use. The room is basic and bathroom old fashioned with old white shower curtain, dirty brown/cream stone tiles with ingrained dirt. The advertising online shows the hotel as a contemporary interesting old bank/vault which was why we booked - in reality it’s old and tired in most places - including the lifts which are scratched old dark wood. The ‘spa’ or gym is limited. On a plus note, the hotel was a great location to see Toronto. Would we stay there again… I’m sorry to say… no.

L'hotel è carino e la camera in cui ho alloggiato era bellissima con una bella vista. Il personale è per lo più eccezionale, tranne una persona alla reception che ha mostrato un atteggiamento spiacevole nei miei confronti, ma tutti gli altri, dal concierge al personale del ristorante, alle adorabili cameriere, erano gentili e professionali. Gli orari del ristorante sono un po' strani, quindi è una buona idea informarsi in anticipo se avete intenzione di pranzare lì, a volte chiude a mezzogiorno. Strano. Oltre a questo, è una bella esperienza.