Mercure Toyama Tonami Resort & Spa

Honestly, I don't know where to start. I'm completely touched by my experience at this hotel. First, the rooms are clean, big, surrounded by nature, greenery, and a beautiful lake that you can observe for a perfect morning scenery. Secondly, the facilities are top notch! Everything is clean! All facilities are provided to you with great quality; clean floors, perfect white clean towels, the hot spring water is clean, the pools are clean, the shampoo and body wash liquids smell amazing! (Like the baby colon your mother would give you as a child with the blue rounded top!) AMAZING! However, I had a very special interaction with one of the staff who deserves a medal for being so responsible and ensuring that her guest was in good hands. Unfortunately, I got sick one morning while I was checking out. I was having an anxiety / panic attack that made me really disoriented. I didn't feel safe driving afterwards and I requested for the ambulance to be called. The kind and beautiful lady at the front desk handled all my paperwork, and ensured clear communication between doctors and nurses. After getting a physical check at the hospital for 2 hours, the results came back fine. There was no problem at all, however, the lady from the hotel staff was still there to see me out and ensure that I was safe and ok to drive. She was amazing! Thank you a million times for providing a fantastic place to stay, but also for taking great care of me! ( I don't have any pictures of the hotel because pictures aren't allowed to be taken within the hot springs, but trust me when I say, everything looks just as it is in the pictures. ) I hope you enjoy it as much as I did.

장점 : 조식과 대욕탕 직원들이 친절함 조식은 음식 종류가 다양하고 맛도 있어요. 샐러드가 신선하고 다양하게 만들어 먹을 수 있어요. 아이스크림과 라멘도 맛있고 음식에 진심이 느낌이라 정말 맛있게 먹었어요. 라운지 음료는 잘 이용하면 좋을 것 같아요. 맥주를 이용할 수 있는 시간이 정해져있어 아쉽네요. 대욕탕은 아침저녁으로 이용할 만큼 만족했어요. 단점 : 오래된 객실 커텐의 무늬에 놀랬고 암막커튼이 아닌 점도 놀랐어요. 침대는 굉장히 낮았어요. 기본룸이라 그런지 오래 된 그대로라 묵은 냄새가 계속 이어져서 힘들었어요. 아침에 객실에서 해뜨는 모습은 장관이였습니다. :)

2024년 4월에 기존 로얄에서 머큐어로 재개장해서 좋습니다 온천장도 넓고 노천탕도 있고 식당도 부페고 먹을만합니다 가족 여행에 더욱 추천합니다 주차도 무료