Brim Hotel

一般般的酒店

第二次訂房還送了他們當地紅酒一瓶，服務很細緻！

Very bad service, language is a problem, staff very impolite , they don’t know the basics of hospitality, very limited English speaking staff, no milk being provided for making tea we requested for milk to the front office the lady at the front office flatly refused, we had booked a three bed room gave us a tiny room with an extra bed on discussing they told us to take an extra room which we had to by pay in them extra cost but after discussing with our travel agent they relented and gave us a three bed room , vegetarians please avoid as no vegetarian option at breakfast you would be served rice and boiled vegetables, sorry but this was a mistake to have booked this hotel spoilt our good vacation, advice please stay away from brim .

Brim Tbilisi Hotel, with incredible view from roof top restaurant , perfect staff and amazing stile, it was comfortable stay -warm and beautiful, thank you, historical place and you can find so interesting things hand made in Hotel💕👍❤️🥰👍💕

I stayed for 6 nights. The room was very spacious and very clean. I asked for more towels and paper and every day I received them. The room was cleaned daily, fresh breakfast but 3 stars, not 4, the superb superior restaurant with a panorama of of the city and great food, the young people at the reception are extraordinary, thank you very much Nina, Maria and the boys, I can't remember their names, for sure if we come back to Tbilisi we will stay at your place

First experience in Tbilisi i visited this amazing hotel in Georgia ,city of Tbilisi . Location was very nice and close to old Tbilisi area which was comfortable to get at touristic places by foot about 8/9 minutes . what i loved most was interior ,everything was beautiful and stunning ,staff were friendly with us , breakfast was tasty and they had an excellent restaurant at 5th floor with wives of city . i already did another reservation can't wait to get back there .

The hotel staff are excellent, very polite, they gave us a beautiful room with balcony, we loved our stay there, the breakfast was great, it is very close to tourist sites Holy Trinity church walking distance. We loved Brim hotel.

Breakfast is pathetic. Rotten apples 🍎 and mandarin for breakfast! Got stomach upset after consuming it. Not many choices Location is bad, away from centre and main markets Room sizes are small. Double beds 🛌 are not enough to accommodate 2 persons or even a couple, fear of fall whole night. When requested to change, they excused that all rooms are of same size Only positive thing is pleasant staff and housekeeping

We stayed at the Brim Tbilisi for the last leg of our trip in Georgia, after spending 6 nights in 2 other lovely hotels. The reception staff at Brim hardly welcome you and just check you in as a formality! Do NOT expect a smile or any kind of hospitality. We stayed 3 nights and the hotel is up a steep incline so it was a bother to climb up and down in search of restaurants, plus there are hardly any nearby. So, we decided to check the rooftop restaurant which was another nightmare. We ordered our main courses after a few drinks and we were told it would take about 30 mins. We said it was fine and waited, after 1 hour we still had no sign of any food, they did serve burgers and stuff to other guests. Finally after an hour and a half we asked again and then the chef came out with the 2 dishes we had ordered. He did apologise saying there was some problem in the kitchen but the damage was done. The second day of our stay we had the most unacceptable incident, we were sleeping and at 7.00 AM someone tried to open the door and walk in!! Hearing the noise I shouted "who is there" and ran out to see a hotel staff rushing out saying he was sorry. I got back to the room and called reception to complain and they said sorry as well and that they would look into it. We got ready and came down for breakfast, checked with the reception to know the reason for the intrusion in the morning. The lady was totally unaware and said she would check with her colleague from the night shift as she had no information. I cannot imagine a hotel taking something like an intrusion into a guest room by their own staff so lightly!!!! We told the receptionist that it should never happen and to check the cc TV and let us know what the purpose was of the staff who did it. She said sorry it will not happen again, maybe they thought the occupants had checked out!! All around the world even room service knocks and no one barges into a guest room! The next day we checked out and no explanation was given by the hotel on why a staff had opened the door at an unearthly hour. The most unsafe hotel we have ever stayed in and one that never cares about their guests. To top it the rooftop restaurant on day 3 of our stay said they had a problem in their kitchen, when asked how much time it would take, the manager who was very unhelpful said he did not know when it would be ready. I have never written such a bad review of any hotel ever but this one deserves worse.