Aston Karimun City Hotel

Recensioni su Aston Karimun City Hotel

Aston Karimun City Hotel

Jl. Pertambangan, Tj. Balai Karimun, Kec. Karimun, Tanjung Balai Karimun, Karimun Regency, Riau Islands, 29661, IndonesiaDettagli hotel
Aston Karimun City Hotel
Aston Karimun City HotelAston Karimun City HotelAston Karimun City Hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

3.9/5
Buono
49 recensione
Recensioni verificate
Ubicazione3.9
Strutture e servizi3.7
Servizio4.0
Pulizia4.0
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Tutte le recensioni(49)
Recensioni positive(43)
Recensioni con foto/video(18)
Soggiorno meraviglioso!(8)
Camere magnifiche(7)
Personale amichevole(5)
Servizi OK(3)
Recensioni negative(6)
Utente ospite
Camera Deluxe
Soggiorno: ott 2024
Lavoro
1 recensione
2.2/5
Pubblicata: 25 nov 2024
Lacking of better amenities A The toilet looks mouldy
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Risposta dalla struttura: Dear Valueable guest, Thank you for bringing these concerns to our attention. I sincerely apologize for the shortcomings you experienced during your stay.Amenities:We regret that the amenities did not meet your expectations. Your feedback is valuable, and we’ll review our offerings to ensure they meet the high standards we aim for.Toilet Condition:The presence of mold in the toilet is unacceptable. I’ve directed our housekeeping and maintenance teams to address this issue immediately and conduct thorough inspections across all rooms.We are committed to improving and hope to have the opportunity to provide you with a better experience in the future.Best regards,ASTON Karimun Hotel Management
Sam Maung
Camera Deluxe
Soggiorno: dic 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 31 gen 2025
Nothing to say
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Utente anonimo
Camera (Suite)(aston)
Soggiorno: set 2024
Lavoro
31 recensione
3.2/5
Pubblicata: 29 ott 2024
The islands only KFC, a supermarket across the hotel and some seafood restaurants. Will need to travel by car for better more options. The breakfast is better than maxi. Pool nothing much to rave out. Inside the room there is smart TV which maxi doesn't have. Rooms are more spacious and there are sofa in the the suites. The difference between suite and deluxe Premier is the smart TV, sofa and the bath tub.
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Utente ospite
Camera Deluxe
Soggiorno: lug 2024
Solo
11 recensione
3.0/5
Pubblicata: 2 nov 2024
Doesn't live up to a 4 star hotel. Gym totally run down with wooden parapet peeled posing a risk to user. Reception services not up to par disappointed.
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Utente ospite
Camera Deluxe Premier
Soggiorno: nov 2023
Coppia
1 recensione
4.0/5
Molto buono
Pubblicata: 1 gen 2024
Friendly and helpful staff. We had a room facing the supermarket and food court. We could also see the sea views from our room. Breakfast was simple basic local food. Although the Hotel is about 8 to 10 mins drive from the harbour, it has few good local eateries around. The Hotel was undergoing some renovations when we were there. It's definitely a good move by the Hotel to upgrade their existing rooms conditions. The only thing that was bad about the Hotel is their sound proofing! It really needs to be given an immediate attention to rectify this issue. The Hotel has a Discotheque on the 3rd floor and although we were on the 6th floor, we could still hear the music till late at night! Overall, yes I would come back to stay at this hotel nexr few years.
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Shaikh Mohamed
Camera Deluxe
Soggiorno: dic 2024
Viaggio con amici
5 recensione
3.7/5
Pubblicata: 31 gen 2025
Nice hotel but breakfast need to be improve
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Vin Hunter
Camera Deluxe
Soggiorno: nov 2023
Solo
14 recensione
5.0/5
Eccezionale
Pubblicata: 3 gen 2024
Nice and spacious room. Breakfast was ok.
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老刘看世界
Camera Deluxe
Soggiorno: ago 2024
Coppia
9 recensione
4.7/5
Fantastico
Pubblicata: 17 set 2024
Good breakfast 👍Value for money
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Ramdan
Camera Deluxe Premier
Soggiorno: set 2023
Coppia
10 recensione
2.7/5
Pubblicata: 25 ott 2023
Aircon was faulty even call the maintenance to fix it and nothing happen In room dining food was terrible.Food came in cold.
Traduci
Risposta dalla struttura: Dear Mr. Ramdan,I'm truly sorry to hear about the issues you encountered during your stay at our hotel. It's clear that we fell short of providing you with a satisfactory experience, and for that, I apologize.I understand the frustration you experienced with the faulty air conditioning and the lack of a prompt response from our maintenance team. We will address this matter urgently to ensure such issues are resolved promptly in the future.I'm also sorry to hear that the in-room dining food quality was not up to par and that it arrived cold. This is not the level of service we aim to provide, and I'll work with our food and beverage team to improve the quality and delivery of in-room dining orders.Your feedback is valuable, and we appreciate your patience and understanding. We hope you'll consider giving us another opportunity to provide you with a much better experience in the future. If there's anything else you'd like to share or if you have any specific requests, please feel free to let us know. Thank you for bringing these issues to our attention.
Utente anonimo
Camera Deluxe
Soggiorno: mar 2023
Famiglia
9 recensione
4.5/5
Ottimo
Pubblicata: 24 apr 2023
We have wonderful stay but unfortunately the aircon is not working well. We love the room service and the staff are very friendly and helpful. Only setback is the air conditioning system. Need to improve the housekeeping staff, especially cleaning toilet area. Overall is one of the Best Hotel in Tanjung Balai Karimun.
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Utente ospite
Camera Deluxe
Soggiorno: nov 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 5 mar 2025
All is the best....
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Utente ospite
Camera Deluxe
Soggiorno: dic 2023
Coppia
4 recensione
3.5/5
Pubblicata: 9 gen 2024
Everything OK but only old hotel.need do new item and change
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Eileensim
Camera Deluxe
Soggiorno: mag 2024
Coppia
18 recensione
4.0/5
Molto buono
Pubblicata: 24 giu 2024
Long time never stay here
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Bk64
Soggiorno: nov 2022
Coppia
55 recensione
3.7/5
Pubblicata: 14 dic 2022
Big room, value for money with a good breakfast. But the room really needs a refurbishment.
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ILAMURUGAN
Camera Deluxe
Soggiorno: giu 2023
Viaggio con amici
1 recensione
3.7/5
Pubblicata: 24 lug 2023
Nice hotel and good service ,good environment nearby supermarket and food court ,
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