Hotel a Guam con piscina

We were so happy to be assisted by Richard at the front desk. His customer service was outstanding and he went above and beyond to ensure that we had what we wanted and needed in order to have the best experience possible! We highly recommend Crowne Plaza Guam!

One of the cleanest and best places we have stayed. The front desk staff provided excellent service. We really enjoyed and appreciated the welcome birthday cake they prepared for my husband. It was a thoughtful gesture that made our stay even more special. The only thing we didn't like was the service at Palm Cafe. It was early in the morning, but one of the staff members did not seem welcoming and wasn't smiling or engaging with guests. We hope he can improve in the future. Overall, we had a great experience and would recommend this place.

Pensavo che sarebbe certamente venuto quando volevo mangiare cibo coreano durante il mio viaggio a Guam. Lotte Hotel Guam,,! Ho prenotato per un totale di 2 notti, ma non sapevo quando ho prenotato. C'è una parte che è divisa? Eravamo vecchi e le strutture erano un po' vecchie in generale. Era pulito e pulito!Il prezzo era così economico Il colazione era delizioso e il kimchi era particolarmente delizioso. Lo consiglio più quando visitare con bambini/adulti!

I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself.

Location: Close to the airport, within walking distance of Ipao Beach (though the surrounding area lacks security and safe road maintenance). A car is recommended. It's not easy to coordinate with the operating hours and methods of convenience stores or nearby retail establishments. Room Conditions: Equipped with facilities worthy of a 3-star business hotel, the hotel offers efficient accommodations. The rooms are comfortable and safe (with network access) compared to the familiar hotel facilities. The hotel also offers the latest trendy video equipment (global content for all ages). The receptionist's prompt check-in and personalized service will help ease any awkwardness upon arrival. ☀️ Above all, Guam’s signature wide-open skies and warm sunshine let you truly soak in the feeling of solarity. When I had the chance to ride along Tumon Beach and visit with a small group, I found even more joy by making use of the main facilities like the BBQ area, outdoor pool, and fitness center. There was so much to enjoy—and even more to look forward to!

The hotel was lovely! The customer service was kind and helpful! Despite a minor mishap relating to attention to detail, customer service was able to help resolve the issue quickly and effectively. The pool was honestly the top peak to it all! The views were AMAZING! I went down to the beach and therocks are SHARP and there are sea urchins a distance out so be careful but nonetheless an AMAZING experience and I can’t wait to come back💛

Le camere sono ben attrezzate. Bella posizione. Possono migliorare addestrando il personale a sorridere, a pulire professionalmente le camere. L'atmosfera amichevole e familiare può ancora essere migliorata. Tutto il resto è ancora una classe mondiale. Grazie per la settimana.

Quando l’ingresso era stato effettuato, non c’era energia, quindi abbiamo immesso il bagaglio e siamo tornati poche ore dopo. La stanza era pulita, ma solo le servie, nessuna lavatrice o asciugamani, nessun servizio di pulizia per seguire i giorni. Forse sono fuori di contatto con la realtà, ma pensavo che stessero pulendo le stanze ogni giorno e fornendo lavabi come servizio standard.

Ho avuto un tempo molto soddisfacente all'hotel. Il personale era molto amichevole e utile, quindi mi sentivo benvenuto dal momento che sono arrivato. Le camere erano tempestive e ben attrezzate, e la posizione era perfetta per la vista della città. Il buffet del colazione è stato fresco e eccellente con una varietà di menu.

La posizione è buona, l'aeroporto è arrivato con un'abitazione 26 🔪, WIFI gratuito non può, interruzione, soffitto, manico, acqua calda, microonde, ventilatore.Il personale della reception, buona atteggiamento di servizio.L'altra parte è la polizia.Sotto è il supermercato ABC e è vicino al negozio di esenzione fiscale DSF.Il prezzo è anche più pratico. Venendo a Guam, noleggio auto all'aeroporto, bus urbano non è conveniente, e molte attrazioni non hanno bus.