Hotel a Los Cabos con piscina

They were quite a few problems with this hotel it doesn't match the price point of what was charged. One thing is one day we order tacos and literally needless to say Three of us order tacos in each different taco order we're all horrible. I ordered pork belly tacos. The person that cooked him should be forced to eat them. Pork belly has to be cooked to the point where the fat is crispy this person failed and just left blobs of fats with low quality chewy meat. My friend had some kind of tempura battered vegetable tacos they were needless to say god-awful. My cousin had fish tacos and they were small for the price point. Do not eat here do not drink your drinks or frightfully frightfully frightfully expensive. Another problem with this hotel is that they don't have refrigerators in the regular rooms. Give me a break. Also the swimming pool was hot as Hades. There was nothing to cover the pool and we were there in the month of August and the swimming pool was basically a hot tub Potter even than the actual jacuzzi. It was miserable and people didn't use it. They should a put air conditioning coils in the pool or b invent some kind of covering that prevents it from hitting the sun in direct sunlight. For all intensive purposes that swimming pool was unswimmable. The staff was professional but I would never ever stay there again with so many faults. To call that place the Hilton shows the Hilton in a bad light. How can you charge an amenity fee and not even have a refrigerator in the room give me a break. Also water drains slow in all pipes. Internet was fine I would never buy a drink there they were outrageously expensive. To keep my things cold I had to buy an ice chest and stuck it in the shower. I had to empty it every day and put new ice in to keep my cream cold. Another problem with a hotel is they offer free coffee but only till 9:00 a.m. who the hell wants to get up before 9:00 a.m. to get a cup of coffee. I think it was a money saving technique on their behalf. They also gave me an ice chest to use as ice but the container that they gave it to me wasn't clean was I supposed to put that in a drink? Gross!! Definitely not up to Hilton standards and not at a price point more than $70 total. Their idea of happy hour is 14 or $17 margarita buy one get one free. Insanity I would never pay that much for margarita. I like the art but this hotel is severely flawed

The hotel is quite small and appears to be understaffed. The service certainly doesn’t justify the price. The check-in process was particularly frustrating, as it took a long time and I had to keep asking for updates. When I finally got to my room, it wasn’t the one I was initially promised, and they didn’t inform me of the change until I arrived. (I tipped the staff but he gave me a worse room🤬) I tried to upgrade, but the price they quoted was 7x higher than what the travel agency had offered. When I asked to upgrade through the agency, the hotel claimed there were no rooms available, which I found hard to believe. On top of that, we had to request a toothbrush 5 times before we finally got one after 4hrs. The food service was also slow, and though the presentation of the dishes was appealing, the taste was disappointing. The hotel is spread across a large, hot area, almost like a desert, making it uncomfortable to navigate. The only highlight was the golf cart service, which was both efficient and helpful.

This hotel was absolutely amazing—beautifully designed, with excellent service from start to finish. Communication was so convenient; anything we needed, we could simply message on WhatsApp and get a response within minutes. The staff gave great recommendations for activities and dinner spots in the area. Our room was spacious, spotless, and offered stunning water views. I loved that it’s adults-only, which made the atmosphere even more relaxing. The hotel also has its own private beach, accessible by a quick boat ride provided for guests. The drinks were top-tier, and one evening there was even a DJ on the rooftop, which created such a fun vibe. The food was also a standout—specifically the rooftop burgers, which were honestly some of the best I’ve had in a long time. We felt completely safe, comfortable, and well taken care of during our stay. I would definitely return and confidently give this hotel a 10/10 across the board!

Very clean. Staff are so nice and helpful.Location is close to San Jose del Cabo Art District. Very nice area. A lot of restaurants around the area.

Location is great for downtown Los Cabos, everything in walking distance. Nice quiet spot, easy access and there is on site secure parking if you decide to rent or bring a vehicle. Rooms are nice and cozy with different levels of space and beds, we were in 108, it had 2 twin beds, right next to the pool. I would recommend that they spend a few dollars to improve some things, longer shower curtain in room 108 would keep the water out of the toilet area, a fly screen in the shower window would help keep the mosquitoes out. Housekeeping was excellent, ladies were very attentive and rooms were spotless. They have fresh water to refill water bottles and fresh coffee every morning, no restaurant on site, but as mentioned you are right downtown, 5-10 minutes walk to everything.

Un po' lontano dal mare, poche camere di scena del mare, non l'hotel intero, solo la colazione, molto generale, non molto raccomandato. Dopo tutto, è qui che si fa il sole e gode la spiaggia. Se è un'attività commerciale o raccomandata, è molto pulito e tranquillo!Il corridoio ha ancora una finestra che può vedere il mare

Il resort è bellissimo e a pochi passi dal porto turistico. Ottimo servizio e i ristoranti offrono cibo delizioso. Bella piscina a sfioro con vista sulla spiaggia! L'unico inconveniente era che non avrebbero onorato le mie due camere da letto che avevo prenotato tramite Trip.com. Per qualche motivo sembrava solo una camera da letto. 3 ragazze in camera, ma ce la siamo cavata con il divano letto. Altrimenti il ​​resort è favoloso!

Questo posto è mio perché i proprietari/investitori sono presenti e sopra le cose e vogliono che il posto abbia un alto fine estetica e energia, come con il menu e la musica vivente. Ho l'impressione che ci siano sempre abbastanza persone per occupare il posto in modo efficiente e il club di spiaggia è stato un enorme vantaggio. L'unica cosa che ho notato è che i lavoratori amano passare il denaro o ignorare quello che stai aspettando. Per il servizio. Non c'è modo per i manager di sapere se non ascoltano davvero le interazioni, e spero che lo facciano presto. Sembra divertente per i dipendenti, ma è doloroso come patrono dover negoziare ogni volta che hai bisogno. Alcuni dei dipendenti sono grandi, ma fanno tutto il lavoro per coloro che passano il denaro

Il nostro soggiorno a Kristal Grand è stato davvero inoltrabile! Grazie speciali al capo concierge Mario Cortes ci ha aiutato con ogni richiesta, ci ha aiutato a aggiornare in una splendida stanza di vista sugli oceani, e ha organizzato un check-out tardivo per poter godere del resort ancora più avanti al nostro volo. L'hotel stesso è eccellente: delizioso cibo, più ristoranti di quanto potremmo provare in un soggiorno, cambiamento di intrattenimento giornaliero per bambini e adulti, piscina calda e senza cloro, terrazza senza spot e personale incredibilmente gentile e amichevole. Il nostro giovane figlio ha fatto rapidamente amici, e il campo d'acqua è diventato il suo posto preferito.Abbiamo anche prenotato un tour di show pirata attraverso l'hotel è stata una fantastica esperienza! Non c'è un solo sconto che possiamo pensare. Ci siamo divertiti e vorremmo tornare di nuovo! Ivan, Irina e Daniel, USA.🇺🇸