Hotel con piscina a Sungai Petani

Worst cust service ever during check in. Was mistaken with other traveller as we had same name but different sir name. He ask me to pay for the room but i already paid via booking.com.The receptionist has no courtesy to double check my booking number even i showed him my booking details and given him my ic. I need to settle it by myself (i had to call *********** customer service). After confirmed that i already paid, the receptionist never called to check in. It's *********** who called me back. The worst part was when i ask him to double confirm, he went to ask another receptionist (a lady) but she didnt check my booking. She said ”ha,tak bayar lagi”. What a shame. The room was spacious but dusty. Got iron and iron board, a coffee machine with 1 coffee capsule. Got buggy service from room to the lobby.

Sono rimasto per 3 giorni con i miei amici. Dal primo check-in all'ultima check-out, mi sono sentito molto comodo. Il personale dell'hotel con cui ho avuto contatto erano molto amichevoli. Il colazione era anche buono. Ho fortemente raccomandato di rimanere in questo hotel.

My requirements are a bit higher since I had been staying many hotels in kl and Johor. The hotel is a bit older. Even though the room fees are included breakfast for 2 people for each room but the breakfast not really good, for us still think that lack of choices for breakfast. Anyway it is still acceptable, may stay again future.