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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.4/5
Molto buono
77 recensione
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Recensioni verificate
Ubicazione4.4
Strutture e servizi4.4
Servizio4.4
Pulizia4.4
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Tutte le recensioni(77)
Recensioni positive(37)
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Recensioni negative(3)
Alex_leonov
Soggiorno: lug 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 14 ago 2024
Wonderful hotel , loved the design and location. Great rooms , byredo amenities , good mini bar , comfortable bed . I loved the sauna , the gym is very small , but good enough for a short workout. I enjoyed staying at the first floor and looking out my window on the busy sveavagen . It was great )
Traduci
6/7
Risposta dalla struttura: Dear Alex_leonov, Thank you for taking the time to share your wonderful experience at Miss Clara. We're thrilled to hear that you loved our stylish design, comfortable rooms, and Byredo amenities. Your kind words about the sauna and our location on the bustling Sveavagen are much appreciated. We understand that our gym may not be the largest, but we're glad to hear it was sufficient for your workout needs during your stay. We hope to welcome you back soon for another enjoyable stay at Miss Clara. Best wishes, Carl-Josef Kvarnung Hotel Manager
robyn r
Soggiorno: ago 2024
Coppia
2.0/5
Pubblicata: 26 set 2024
We had several problems with this hotel. Its location is quite remote from any attractions and a good 20 minutes walk to the old town. Our room was basic and minimalist with little storage space. The toilet was literally within about 3 inches of the shower and the floor stained. Worse, our room looked out onto a small quadrangle. The other three sides were all high-rise apartments/buildings that had glass exteriors. Opposite us and about 7 stories higher, a restaurant with outside seating looked directly into our room. There was no privacy. The positive to this hotel was the staff who were friendly and very helpful. I would not recommend this place and if you were staying here, I would definitely look at your room first before accepting it.
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Risposta dalla struttura: Dear Robyn, Thank you for sharing your feedback. I’m sorry to hear that your experience at Miss Clara did not meet your expectations, particularly regarding the location and room layout. Our location is 200m (2 min walk) from the main shopping street and 500m (5 min walk) from the city centre, and I can understand that these attractions were not too your liking and that you would prefer to stay closer to Old town instead. We really try our best to find the best possible room for every guest, and it seems like we did not understand your preferences. I am really sorry about this, and hope to be able to pin point it better next time. I appreciate your comments about the staff; I will certainly pass on your kind words to them. Your insights are valuable, and we will reflect on them as we strive to improve our guest experience. Warm regards. Carl-Josef Hotel Manager
K3119SMalexanders
Soggiorno: ago 2024
Coppia
2.0/5
Pubblicata: 12 set 2024
We had anticipated for a Marriott hotel to be up to a certain standard especially given that the hotel is on par on price with others such as the Nobis Hotel or something of similar class. Unfortunately, despite having been upgraded at check in to a larger suite, we have been met with a number of problems at this hotel. Mind, we stayed for 3 nights, we were Marriott Gold members, and were given the corner room facing the streets at the level right above the lobby. Unfortunately, each night we were faced with significant noise from the streets, multiple cars revving, people from downstairs having loud conversations, doors banging. During our last night, which fell on a weekend, these were even worse, we barely were able to sleep despite our ear plugs (which we don’t ever wear ear plugs to sleep normally). For a two occupancy, we also were not given more than one towel during our last day, a little odd for a hotel of this class. Unfortunately our conservation with hotel management that was done through Marriott as an intermediary (since we booked through there) was not handled very well either since it felt like they tried to close the case quickly without any resolution. To keep the review unbiased, a couple positives, front desk staff is very nice. Our requests for water or towels were tended to quickly and hospitably. Location is great, about a 5 min walk to the subway station although from Stockholm Central station it’s quite a decent distance walk. We appreciated the upgrade, although this room should definitely need work on its noise management especially.
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Risposta dalla struttura: Dear Alexander, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the noise disturbances you experienced during your time in the corner room. It's unfortunate that this impacted your ability to rest, especially as a valued Marriott Gold member. Your comments about the towel situation will also be taken into consideration as we strive to improve our guest experience. If your comments had come to our attention earlier and during your stay, we would have of course allowed you to switch rooms and made sure that you received a room that suited you better. I appreciate your kind words about our front desk staff; I will certainly pass on your compliments to them. Thank you once again for your insights, and I hope we have the opportunity to welcome you back in the future. Best regards, Carl-Josef Hotel Manager
Ecanv
Soggiorno: lug 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 31 ago 2024
Just a wonderful experience from check in to check out ! Front desk manager was great.. Room was roomy .. We happen to have a room with a half bath and full bath which was nice. Room faced an alley which was fine..No street noise at all.. Location was within walking distance to the restaurants and the places we wanted to go…Old city portion, Vassa etc. We are walkers…so places approx a mile away are fine with us to walk. Hotel was up to date..rooms were up to date … Buffet breakfast offered a fresh choices of many options…Not to be missed. A pleasant surprise given American hotels have abandoned quality breakfast in this price category. FYI we trained in from the airport to the Central train station and walked to the hotel.
Traduci
Risposta dalla struttura: Dear Ecanv, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience from check-in to check-out. It's great to know that I made a positive impression and that you enjoyed the spacious room and our breakfast offerings. We're glad our location suited your walking preferences, allowing you to explore the area easily. Your feedback is truly appreciated, and I’ll be sure to share your kind words with our team! Wishing you safe travels and hope to welcome you back soon! Best regards! Carl-Josef Hotel Manager
trippymuch
Soggiorno: lug 2024
Viaggio con amici
4.0/5
Molto buono
Pubblicata: 26 ago 2024
The staff are the big selling point for Miss Clara. Approachable, knowledgeable and welcoming they make the difference. Nothing is too much trouble, you can ask them literally anything and they will give you a sensible answer that draws on their love of Stockholm. They are a big plus. The hotel itself is scandi chic personified - white linen, dark wood, beautiful toiletries, there is lots to like. The rooms are on the small side (think Paris proportions) but functional and there’s everything you need for a short break (we stayed for 2 nights). The location is good (an extended walk to the waterfront) department stores and bars. Like any major city you are spoiled for choice and Uber is your friend. Stockholm itself is laid back. There’s plenty to do, or do nothing at all. Our top tips are to explore Gamla Stan (old town), waterfront, and Djurgarden. An archipelago tour is a good way to spend an afternoon but it’s not a must see (the topography is lovely if not spectacular).
Traduci
Risposta dalla struttura: Dear trippymuch, Thank you so much for taking the time to share your experience at Miss Clara! I'm thrilled to hear that our staff made such a positive impression on you. They truly are dedicated to making our guests feel welcome and at home. I'll be sure to pass on your kind words to them. Your description of the hotel as "Scandi chic personified" with "white linen, dark wood, beautiful toiletries" is music to our ears. We're glad you appreciated the aesthetic and found everything you needed for your short break. It's also great to hear that you enjoyed the location of the hotel and found it convenient for exploring Stockholm. Your tips for other guests to explore Gamla Stan, the waterfront, and Djurgarden are excellent! We appreciate your feedback regarding the room size and value for money. It helps us understand our guests' perspectives better and continue improving. Once again, thank you for your review. We hope to welcome you back to Miss Clara in the future! Best wishes, Carl-Josef Hotel Manager
roy43
Soggiorno: lug 2024
Coppia
3.0/5
Pubblicata: 24 ago 2024
Good location but the rooms are very basic for the price with small bathroom. Our sink had no closure or plug and despite asking twice during our stay, it was not fixed. There are no amenities in the room apart from hand wash and shampoo etc. Breakfast was served until 10 on Fridays but when we went down at 950, the woman was rude, telling me they close in ten minutes. They were already clearing up and we were made to sit in the bar area not in the restaurant and eat asap. It cost £40 for two to be rushed out and not allowed to sit in the restaurant. We ate out at the Greasy Spoon nearby after that. Much better choice, food and service! On check out, I was not asked if everything had been ok with our stay. Very poor
Traduci
Risposta dalla struttura: Dear roy43, Thank you for taking the time to share your experience at Miss Clara. We're glad to hear that you found our location to be good. However, we're truly sorry to hear about the issues you encountered during your stay. We understand the importance of having a comfortable and well-equipped room, and we apologize for any inconvenience caused by the sink issue. Your feedback is invaluable and we will certainly reflect upon it. We also regret to hear about your breakfast experience. It's important to us that all our guests feel welcome and relaxed during their meals, and we're sorry if this was not the case for you. We appreciate your comments about the service you received upon check-out as well. Our aim is always to ensure our guests leave with positive memories, and we're sorry if we fell short on this occasion. Please know that your feedback has been noted and will be shared with our team. We always strive to improve and your comments will help us do just that. Thank you again for your review, roy43. We hope to have another opportunity to welcome you back in the future. Best wishes, Carl-Josef Hotel Manager
Utente ospite
Soggiorno: lug 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 21 ago 2024
I love this hotel - great staff, wonderful rooms and a very comfy bed! Kudos to the big windowsill, perfect for quickly check emails while looking out over Stockholm inner city! The restaurant is great and their pizzeria serves one of the best pizzas in town!! The location is really convenient too - highly recommend it!!
Traduci
Utente ospite
Soggiorno: lug 2024
Altro
1.0/5
Pubblicata: 18 ago 2024
This is an awful hotel that doesn't meet Marriott affiliation standards. It's not that the room is supersmall or cramped; that would be alright under certain circumstances. Rather, there is no 24-hour security coverage; the desk is unattended overnight. The bed, contrary to the description for "deluxe corner," is not a king bed, but two twin beds uncomfortably smashed together. The bathroom has a completely transparent glass door and wall (when I say "glass," I mean "glass," not translucent or semi-opaque frosted glass), so you get to watch and hear your traveling companion go to the bathroom; spouses don't find this particularly romantic, but, of course, many people travel with a friend or child, and so this feature, completely absent from the website, is completely unacceptable. The room is on a busy main road, which would be OK if it had sealed double-glazed windows, but the thin windows barely close correctly, meaning you hear noise all night. I've never had to abruptly leave a property, but after one night in this property, we left, and the perfectly friendly clerk did not seem at all surprised by this decision. It wasn't a matter of "speaking to the manager," because none of these problems were remotely fixable -- this hotel room is sold under false pretenses, and is a scam for $400 a night. It would be alright for, say, a super-budget hotel for very young, cash-strapped single people who don't mind a little adventure, but not as billed as a four-star Marriott property.
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agnesandersonn
Soggiorno: lug 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 17 ago 2024
I always return to Miss Clara! The beds, the Scandinavian interior, the staff, the bathroom amenities from Byredo and yes the list goes on. Did I forget that they have the best pizzeria in town! Looking forward to my next trip to Stockholm and Miss Clara.
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Risposta dalla struttura: Dear Agnes, Thank you for your glowing review! It's always a pleasure to hear from our returning guests, and we're thrilled that you continue to enjoy your stays at Miss Clara. We're delighted that you appreciate our Scandinavian interior and the comfort of our beds. We're also glad to hear that you enjoy our bathroom amenities from Byredo - we think they're pretty special too! And yes, our pizzeria is indeed a hit! We're glad you think it's the best in town. We look forward to welcoming you back on your next trip to Stockholm. Until then, safe travels! Best wishes, Carl-Josef Kvarnung Hotel Manager
David_in_Dublin_82
Soggiorno: lug 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 12 ago 2024
This was such a lovely and comfortable visit. The staff were great and so helpful and the breakfast was delicious and varied. The traffic on the Main Street is loud but the hotel has done a great job of blocking this out with what seems to be triple glazed windows. We would definitely return when we come back to Stockholm!
Traduci
Risposta dalla struttura: Dear David_in_Dublin_82, Thank you for taking the time to share your wonderful experience at Miss Clara. We're thrilled to hear that you had a comfortable stay and found our staff helpful. Your kind words about our delicious and varied breakfast truly warmed our hearts. We appreciate your feedback and look forward to welcoming you back on your next visit to Stockholm. Best wishes, Carl-Josef Kvarnung Hotel Manager
Utente ospite
Soggiorno: lug 2024
Altro
5.0/5
Eccezionale
Pubblicata: 10 ago 2024
While breakfast is not something I go searching for in my hotel experience, this was the best hotel breakfast I have had in my 8 years of traveling around the world. Fresh juice, chia pudding, good drip coffee, fresh jams and jellies - everything for breakfast was on point. Room was clean and nice. Very spacious and quiet at night.
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KorayTuran1972
Soggiorno: lug 2024
Solo
3.0/5
Pubblicata: 8 ago 2024
A nice and clean hotel in a good location. Staff is friendly (especially reception). Room is clean and in good condition however it is very small and very noisy. Breakfast could be much better in terms of variety and quality of food. Thank you…
Traduci
Risposta dalla struttura: Dear Koray Turan, Thank you for taking the time to share your experience at Miss Clara. We're glad to hear that you found our hotel clean and well-located, and our staff, especially the reception team, friendly. Your kind words will be passed on to them. We understand your concerns about the room size and noise, as well as the breakfast variety. We appreciate your feedback as it helps us identify the areas we can improve on. Once again, thank you for your review and we hope to welcome you back in the future. Best wishes, Carl-Josef Hotel Manager
Utente ospite
Soggiorno: lug 2024
Altro
5.0/5
Eccezionale
Pubblicata: 1 ago 2024
This was my first stay here, and I’ll be back. The rooms are comfortable and quaint. The location is perfect—close to the central areas of Stockholm yet remote and in an area where locals eat and enjoy their free time. Don't forget to try the in-house restaurant, and you will find a pizza joint plucked from Naples. The staff is wonderful and very helpful to assist when you need that extra touch of asking for directions or calling you a cab. Great location and a awesome staff.
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Utente ospite
Soggiorno: giu 2024
Altro
4.0/5
Molto buono
Pubblicata: 25 lug 2024
My overall impression is that this is a perfectly fine place to redeem Bonvoy miles. I also appreciate that this property is authentic about what it is... and what it isn't. That is, this isn't anywhere near a 5-star property or experience, but good for them in not (disingenuously) claiming to be as so many properties feel inclined to do these days. The good: -Clean, and recently remodeled -Comfy bed -Quiet(-ish) rooms -Great location (albeit occasionally a bit noisy if your room is on Sveavagen) -Reliable, high quality housekeeping -**Very** kind, helpful staff -The lobby restaurant is surprisingly good (also has kind/professional staff) The "needs work": -During the small number of days that it's legitimately hot in Stockholm, their AC is sufficient, but only just -In-room coffee makers would go... a long way -Some strange exceptions to an overall pretty high attention to detail: minibar refrigerator wasn't sufficient to cool anything, and there wasn't a bottle opener in the room (despite every drink requiring a bottle opener) -If a guest is staying for *many* nights... do something to show that you appreciate their patronage
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AshesToProveIt
Soggiorno: giu 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 13 lug 2024
After a three night stay, I was very pleased with the choice of this hotel. It is a wonderful boutique hotel with a very good restaurant attached to the hotel, making dinner at the hotel a good choice, and included breakfast very good. Staff at front desk were very friendly and helpful with suggestions for restaurants, sites to visit, directions, etc. Rooms were confortable, although bathroom shelving and size were limited - but we had a great walk in shower with a computerized temperature control, which was really great - best I've had in a commercial hotel! We visited in summer, and temp control in room did not appear effective to regulate temp, but minor annoyance as temp was OK. Location is very good - walking distance from most of the sites you want to visit.
Traduci
Risposta dalla struttura: Dear AshesToProveIt, Thank you for taking the time to share your experience at Miss Clara. We are thrilled to hear that you found great value and personalized service during your stay with us. Your kind words about our front desk staff have been shared with them, and they were delighted to know they could contribute to making your stay enjoyable. We're also happy to hear that you enjoyed our restaurant and the convenience it added to your stay. We appreciate your feedback about the bathroom shelving and room temperature control. We always strive to improve our services based on guest feedback, and your comments will certainly be taken into consideration. It's wonderful to know that you found our location convenient for exploring the city. We hope that you had a memorable visit and we look forward to welcoming you back in the future. Best wishes, Carl-Josef Hotel Manager