Recensioni su Atour Hotel Guangzhou Avenue Tianhe Sports Center
Atour Hotel Guangzhou Avenue Tianhe Sports Center
No.918 Middle of Guangzhou Avenue, Tianhe District, Guangzhou, Guangdong, 510620, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.8/5
Eccellente
3674 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Tutte le recensioni(3674)
Recensioni positive(3593)
Recensioni con foto/video(354)
Reception gentilissima(285)
Ottima colazione(283)
Trasporti comodi(200)
Tranquillo e accogliente(191)
Parcheggio comodo(94)
Ideale per viaggi di lavoro(83)
Letto comodo(75)
Posizione centrale(37)
Recensioni negative(78)
Kevin Kinping
Camera Elegante
Soggiorno: set 2024
Lavoro
7 recensione
4.5/5
Ottimo
Pubblicata: 21 ott 2024
I was offered room upgrade upon checkin which it was nice, hotel is just off the main road with shuttle service to and from the Canton Fair. Goof choice for show attendees.
Traduci
Risposta dalla struttura: I'm very sad that I didn't get your 5 points~ Duo Xiaoer will always try to do better! Just to bring you a better check-in experience, please believe that our Duo Xiaoer will continue to improve. The more you do, the better Duo Xiaoer looks forward to the next meeting with you, which will bring you different surprises~
JackCold
Jimu Twin Room
Soggiorno: mar 2024
Lavoro
13 recensione
5.0/5
Eccezionale
Pubblicata: 13 apr 2024
Hotel is nice, comfortable and clean. Some areas are newly renovated. Amenities were great. Staff 南仪 was very helpful during our 2-nights stay. Thank you
Traduci
Risposta dalla struttura: 親愛的朵友,感謝您選擇朵兒。小朵在此想跟您説:這世界上雖然有許多不公與貪婪,但總還有事物散發著亮光而這些美好的事物,值得我們努力奔赴。祝您心想事成噢!
Utente anonimo
Camera Elegante
Soggiorno: lug 2024
Solo
8 recensione
4.5/5
Ottimo
Pubblicata: 23 ago 2024
Good hotel, very clean, and the staff are amazing. But the location is a little far from the metro station
Traduci
Risposta dalla struttura: Dear Duoyou, I am Yizhu, the person in charge of hotel operations, thank you for choosing Atour Hotel Tianhe Sports Center Guangzhou Avenue to stay, I am very sorry for not providing you with a full five-point check-in experience. We are very happy to get your affirmation, your satisfaction is our pursuit, your recognition is our infinite yearning, we will continue to ask ourselves as a driving force, improve ourselves, thank you again for your feedback and support, look forward to your next visit, so that we have the opportunity to provide you with a more perfect service experience.
Jo_co
Camera Elegante
Soggiorno: mag 2024
Solo
2 recensione
2.5/5
Pubblicata: 1 lug 2024
Horrible stay, robotic service.
1. Hotel has 3 floors under renovation so rooms are noisy from 9am-6pm
2. One of the two elevators is under maintenance. So the only elevator is shared among all guests, house keeping staff, restaurant customers (not a part of this hotel) and construction workers.
3. Receptionist informed me the above issues and proceeded to say if I'm not ok with the condition then he can refund me so I can go elsewhere. (Take your money and find a place yourself).
Whatever situation, they should have communicated beforehand via phone or email. The fact that they only told me at check-in was unacceptable.
Traduci
Risposta dalla struttura: My name is Yizhu, the person in charge of the hotel. First of all, thank you for staying at Atour Hotel Guangzhou Tianhe Sports Center. I am very sorry for bringing you a pleasant stay experience. I attach great importance to the question you raised. For the problem of reception service attitude, we will also strengthen the training of reception partners, so that every user can feel the warmth of Atour. At present, the store has been renovated,Sincerely invite you to continue to choose Yatuo stay next time, looking forward to your next visit, I wish you a happy life!
Utente ospite
Camera Superior Queen
Soggiorno: dic 2023
Lavoro
6 recensione
4.0/5
Molto buono
Pubblicata: 14 gen 2024
Overall experience was good. Reception staff were helpful as well.
Traduci
Risposta dalla struttura: 親愛滴客官,非常開心得到您的肯定,您的滿意就是我們的追求,您的認可是我們的無限嚮往,我們將會以此為動力不斷地要求自己,提高自己,不能讓客官您失望。朵小二期待您的下次入住,希望朵兒下次的表現能獲取您的滿滿5分。
Winnie
Camera Superior (2 letti)
Soggiorno: apr 2024
Viaggio con amici
7 recensione
4.5/5
Ottimo
Pubblicata: 13 giu 2024
The location of the hotel was convenient, close to city centre.
Hotel doesn't look good from outside but was totally fine inside, the interior was new and bright, room was with decent size and was very clean. Hope the hotel will keep the quality of the room.
Traduci
Risposta dalla struttura: My name is Yizhu, head of hotel operations. Thank you for choosing Yatuo Hotel Guangzhou Avenue Tianhe Sports Center. I am very sorry for not providing you with a pleasant stay experience. The hotel will be upgraded in November 2023 according to the standard of "Old store rejuvenation" of Yatuo Group. By the end of April, the hotel lobby, restaurant and rooms on the 6th to 10th floors will be renovated and upgraded, and rooms on the 11th to 13th floors, gym, laundry room, conference room and hotel appearance will be renovated and upgraded before June 20. In order to thank Duo You for your support and love since the hotel opened for 8 years, during the upgrading and renovation, the hotel will give you a gift of fruit, late-night porridge, and exclusive AP products of Yatuo. We look forward to your visit again and give us valuable suggestions
KC
Camera Elegante
Soggiorno: apr 2024
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 3 mag 2024
I love the hotel service and thanks that allow me late check out.
The hotel is young and good future for grow.
Traduci
Risposta dalla struttura: Seeing your recognition and excitement for Duoer is overflowing in words, and it is difficult to find high mountains and flowing water and bosom friends! We use the best and most real things in your use feeling. It is warm and pressure-free, but it is really not flashy. Your feeling is an affirmation of us! We will continue to work hard! Looking forward to your visit~
Utente ospite
Camera Superior Queen
Soggiorno: feb 2024
Solo
9 recensione
2.5/5
Pubblicata: 4 apr 2024
There was construction at the hotel and the location was not close to the metro station.
Traduci
Risposta dalla struttura: Dear friends, I am the person in charge of the hotel. First of all, thank you very much for choosing to stay at Yatuo Hotel, Tianhe Sports Center, Tianguangzhou Avenue. I apologize for not bringing you a pleasant experience. I attach great importance to the question you raised. It is our responsibility to provide a warm living environment for each user. We will strengthen the rectification of the room, and the store is currently undergoing comprehensive upgrading and renovation. Finally, sincerely invite you to continue to choose Yatuo stay next time, have any needs you can contact our reception partner, we are very happy to serve you, I wish you a happy life!
Utente ospite
Camera Superior (2 letti)
Soggiorno: ott 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 dic 2024
Very friendly and helpful staff
Traduci
Risposta dalla struttura: 感謝親在百忙之中給朵小二們做的點評,您的信任與支持是朵兒們前進的動力!亞朵致力於營造第四空間,作為全國首家人文酒店,始於酒店但不止於酒店,用心的服務,甜美的微笑,貼心的授權,讓您有回家的感覺。亞朵酒店是一家人文酒店,以閲讀和屬地攝影為主題,我們大堂有 24 小時免費的書吧--竹居,您可以免費借閲,成為我們亞朵會員後還可以異地歸還哦!我們的服務能給您帶來更多的驚喜和感動,朵小二們期待您下次到來~
Xiaohui
Camera Superior Queen
Soggiorno: dic 2023
Coppia
2 recensione
3.0/5
Pubblicata: 13 gen 2024
Keep in mind that the hotel is undergoing extensive renovations. Extremely dusty, with drilling noises during the day. When we reported a strong smoke smell in the room, the friendly service staff helped us change rooms right away.
Traduci
Risposta dalla struttura: My dear friend! Thank you for taking time out of your busy schedule to comment, thank you for your support, the store is in the upgrading stage, construction time: 8:00-12:00, 14:00-18: 00, there is some noise during the renovation, the room is prepared with soundproof earplugs, any problems during the stay can dial "0" contact the front desk partner Oh, we will soon meet you with a new look, sincerely invite you to stay in Duoer hotel again, your 5 points praise is Duoer's next goal.
Khawar Maqbool
Camera Elegante
Soggiorno: mar 2024
Solo
1 recensione
4.2/5
Molto buono
Pubblicata: 2 mag 2024
New and good hotel . Every thing was fine but rooms are small
Traduci
Risposta dalla struttura: Seeing your recognition and excitement for Duoer is overflowing in words, and it is difficult to find high mountains and flowing water and bosom friends! We use the best and most real things in your use feeling. It is warm and pressure-free, but it is really not flashy. Your feeling is an affirmation of us! We will continue to work hard! Looking forward to your visit~
Chenyuhui
Camera Superior (2 letti)
Soggiorno: ott 2023
Lavoro
22 recensione
4.0/5
Molto buono
Pubblicata: 23 nov 2023
Room was tidy and very clean. Good facilities and very good location. It's easy to access to everywhere. Frontline staff was helpful. Will come again.
Traduci
Risposta dalla struttura: 親愛的朵友!謝謝您百忙中抽空點評,感謝您的肯定,希望您能給小夥伴一次機會,小夥伴們時刻準備着給您帶來優質的服務質量,誠摯的邀請您再次入住朵兒酒店,您的5分好評是朵兒的下一個目標。
Ramses
Camera Elegante
Soggiorno: set 2023
Coppia
9 recensione
4.7/5
Fantastico
Pubblicata: 30 ott 2023
The service is good. It is only the appearance of the building is unclear. The bed and the pillow was good. The lobby looks little dirty. The room is clean. The hallway of the rooms are little smelly. They need to clean the ciggarettes near the lift more often otherwise it smells the hallway. There is no fridge or small safety box in this room. So we can put our fruits or valuable things inside the room.
Traduci
Risposta dalla struttura: 親愛滴客官,非常開心得到您的肯定,您的滿意就是我們的追求,您的認可是我們的無限嚮往,我們將會以此為動力不斷地要求自己,提高自己,不能讓客官您失望。朵小二期待您的下次入住,希望朵兒下次的表現能獲取您的滿滿5分。
Jocelyn
Camera Superior Queen
Soggiorno: nov 2024
Solo
3 recensione
5.0/5
Eccezionale
Pubblicata: 2 gen 2025
Comfortable stay
Traduci
Risposta dalla struttura: wow~!親愛的朵友您好呀,朵兒很高心看到您此次滿意的入住體驗,我們將懷揣着您的這份信任,服務好每一位客人,期待您下次入住哦,常回家看看!~
Akira
Jimu Twin Room
Soggiorno: gen 2024
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 28 feb 2024
Nice location, very clean and friendly staff!
Traduci
Risposta dalla struttura: 親愛的朵友,看到滿滿的5分好評,真讓朵兒心花怒放呀!朵兒想跟您分享:真正有價值的事情,都不是輕鬆舒服就能完成的,那些晨間的寂靜,不眠的星光,清醒的剋制,孤軍奮戰的堅持,暗暗許下的承諾,才是我們熱愛自己的時刻,人生就是一步步升級打怪,堅持下去,您所執着的努力一定會有所收穫。祝您天天開心!